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Home Shopping Pakistan
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3.4 5 Reviews

Home Shopping Pakistan Complaints Summary

3 Resolved
2 Unresolved
Our verdict: With a good resolution rate, Home Shopping Pakistan generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Newest Home Shopping Pakistan reviews & complaints

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1:18 pm EDT
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Home Shopping Pakistan Order id # 345497, Issey miyake intense for men 125 ml perfume.

I had placed my order on 19th July and it was confirmed after I had paid the whole amount in advance but after 10 days they replied that the product is out of stock, so from that day to now I m asking them for refund but they are only dodging me. I also informed them for legal notice which I haven't took yet but they are also ignoring it.

Order id # 345497

Issey miyake intense for men 125 ml

My contact : Asad

[protected]

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6:06 am EDT

Home Shopping Pakistan I have not received my order yet

It's been so long since I placed an order (346039) of Haier inverter refrigerator HRF398 IFGA. They have mentioned that it will take 4 to 7 days but now it's more than weeks. They are not picking up my calls and delaying my order without any reason. I also contacted them several times through email but they haven't replied.

I hope you can solve this issue by contacting them and give them a notice to clear this issue as soon as possible.

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12:36 pm EDT
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Home Shopping Pakistan Order not delivered in 37 days..!!

HomeShopping.pk is undoubtedly on of the leading online shopping website for electronics, technology, luxury and consumer products but they are good for products that come from their Pakistan office but they are totally a night-mare, mis-communicating and the laziest possible company when some products are to be delivered from their USA or other off-Pakistan offices.

Although I have been a loyal customer at HomeShopping and have purchased tablet and a couple of mobile devices from them but they are found Poorly Pathetic in my most recent purchase with the company. I ordered an expansive watch from HomeShopping on 23rd of April and it was clearly mentioned on their website page that watch shall be delivered within 10-15 days. I also made an initial 10% deposit in their bank account that was necessary to confirm the order but till date today (30th May, 2014); the watch is not delivered when one month and 7 more days have been passed now.

When I called at the customer support office in Karachi they always said that our import office shall call you and he will update you about the progress on your order delivery. They called me once and assured that watch shall be delivered within 8-10 more days but it been 20 more days now since this promise was made. Now I have called many tims and have inquired about the delivery of the watch but no good so far - Just lame claims and time-passing techniques are being practiced..!

They are a pathetic company and I shall NEVER recommend them for buying any products which are promised to be delivered from their foreign offices. They will take 10% advance deposit, shall be using that amount for their own investment and you will be hold on promises that your order is soon to be delivered/completed.

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Jason momoa
, US
Feb 08, 2020 5:37 am EST

freelance web designer abu dhabi

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Eagleeye404
, US
Jun 27, 2019 5:14 am EDT

Please this one https://shopnow.com.pk/

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Eagleeye404
, US
Jun 27, 2019 5:14 am EDT

Please Try Online Shopping In Pakistan

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3:31 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Home Shopping Pakistan - Online shopping fraud

I bought a Samsung Ativ SmartPC Netbook from homeshopping.pk yesterday and the product was shipped fast.. BUT!!! I ordered a brand new and I got a used one. The device has pixel problem, the IMEI on the box sticker doesn't match with the IMEI on the device and when I try to charge it it wouldn't charge and when i unplug the charger it powers off! i got...

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1:18 pm EDT
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Home Shopping Pakistan Horrible Customer Service

I ordered some items from amazon.com through this company, they do not have a computerized ordering system so they were not able to track my order. I called for a week after their allotted delivery time has elapsed and every day they assured me that my order would come in tomorrow. I sent emails with my order reference number that were never answered. I finally gave up and called after a week and they said that it had arrived but they had lost my address, so I went to pick it up.

When I got there I was asked for my order number more than 10 times before they could find my products, I waited for more than half an hour and finally got frustrated when I was asked the order number for the eleventh time, they had my products but they refused to give them to me saying that I was being rude. So after four weeks not only did my order not get fulfilled but now I have to find another option to get the products I need.

I have never seem a more disorganized business operation in my life, nor have I ever come across ruder or more incompetent customer service.

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Abdul_Manan
, US
Aug 09, 2023 5:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It has been almost 14 days since I processed my payment and I have received no customer support or update on my order. They are not replying to any queries. Order ID# 345686.

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Wali333
, US
Apr 25, 2023 2:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid 31.500 pkr for my product. A

But didn't recieve my product or any kind of conformation email . Don't know they are fraud or real please solve my issue

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awatif
, PK
May 17, 2018 12:59 pm EDT

Hi.
if you buy anything about online shopping you can buy easily at https://clickshopping.pk

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Usman Khawar
, PK
Aug 06, 2014 8:31 am EDT

I totally agree with you. I have also ordered a product from ebay via youpickwebuy. After receiving the payment they never picked my phone and when they accidently picked it they put the phone on hold for 20 to 30 minutes. Every time I asked to tell me the status of my order they failed to respond.
They said you have to pay all the charges including there agent fees and shipment charges first then we buy the product for you and after receiving the payment they are gone.
My registered ID is xerone.9@gmail.com and my order number is #7701 and I have all the receipts of payments and my phone bill statement in which is clearly mention that I called at the given number daily more than 20 times but they never picked

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Amirkhan23
, PK
Mar 28, 2014 3:29 pm EDT

I bought a Samsung Ativ SmartPC Netbook from homeshopping.pk yesterday and the product was shipped fast.. BUT! I ordered a brand new and I got a used one. The device has pixel problem, the IMEI on the box sticker doesn't match with the IMEI on the device and when I try to charge it it wouldn't charge and when i unplug the charger it powers off! i got ripped off!
I tried calling Homeshopping customer service and they wouldn't pick up. They have been ignoring my calls constantly... I don't recommend homeshopping.pk to anyone! BE WARE!

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Usman Hussain
, PK
Jan 31, 2012 8:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

I also met with a very bad experience with homeshopping.pk...Guys make sure that you have matched the imei of handset with the box if you are purchasing any cellphone from Hs coz Last week I ordered SE Xperia Neo from Hs and they sold me a refurbished set with an unmatched imei box but after wasting my huge time and bal on complaining Hs they gave me a local imei printed sticker box...

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sid0
, PK
Sep 15, 2011 10:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

you can purchase products from here http://supermarket.com.pk/ online shopping in pakistan | online shopping in karachi | watches in pakistan | sunglasses in pakistan | perfume in pakistan

La Salette
La Salette
newark, US
Jun 30, 2011 1:38 pm EDT

I am very surprised because I have been ordering from Amazon since 2000 and they are amazing. They usually say I will receive the items in 15 days and they usually get here in 3 days. My mom saw a movie in South America 35 years ago and continuously talked about that movie. Since the titles in South America are changed sometimes to a totally different subject I was translating the title back into English and could never find that movie. Now, not only I found it at Amazon but I got it in HD... I watched it before I sent it overseas and it was beautiful - and for less than 20 dollars... To me, they are the best!

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Phone number

+92 311 147 6725

Website

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