SUBMIT A COMPLAINT

Home Depotwindow installation project

This project was started in May 2019 is when I ordered the windows. The install was started July 2019. My window that was installed in the Bathroom was the wrong window. I was told it would be replaced later. After several attempts to contact the project manager for my project he told me he wanted to put tape on the window to make it look like grids. I said absolutly NOT. I then contacted the original sales person and sighned a new change order for a new window that was August 26th. I only had 6 windows and only one with this issue.Why is this taking so long to complete? I want to have my window installed ( THE CORRECT ONE) I need other projects done but Home Depot will not be an option they are dragging their feet and I have had BAD customer service. I just want this project completed Please.

Robin Abel
1169 Beacon Street NW
Palm Bay FL 32907

Ro
Sep 29, 2019

Post your comment