Menu
CB Travel and Vacations Hilton Worldwide 1815 US-82, Greenwood, Greenwood, MS, 38930, US
Hilton Worldwide company logo
Hilton Worldwide
reviews & complaints
Hilton Worldwide company logo

Hilton Worldwide

1815 US-82, Greenwood, Greenwood, MS, 38930, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
5:27 am EDT

Hilton Worldwide - cleanliness

My father lived in Mississippi and passed away two weeks ago, my wife and myself traveled to be there for his service, we checked into the hotel in greenwood Mississippi. After checking in we went out to meet with family and finalize arrangements. Went back to our room to get rest for the following day. We woke up to find a roach in our bed. We immediately called the front office nobody ever came up they asked me to take a picture and bring it down. They offered us another room but we couldn't sleep there. We checked out went to my dad's funeral and had to drive to Memphis to get another hotel. This was so traumatic for us, we weren't offered anything, even a nights stay in upcoming travel. This is really bad for your customers.

Read full review of Hilton Worldwide
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.