Menu
ADVERTISIMENT
Home Home & Garden Hillarys Blinds Attitude of member of staff

Hillarys Blinds review: Attitude of member of staff

P
Author of the complaint
3:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had an appointment booked for today, 01/06/22 between 3-6pm. I was contacted by John the advisor, who stated he would be with me just after 3pm. I went out aiming to be back for 3pm, I recieved a text message from John at 2pm stating he would be with me within the next hour, I replied advising him that I was out and would return at 3pm, unfortunately I was delayed so I advised him of this at 14.40, stating I would be home by 3.30pm, he replied stating he was already at my house and I needed to be back for 3pm as he had other commitments. I messaged back stating I appreciate that but my appt was between 3-6pm anyway and was not my fault that he was early. He then rang me asking how long I would be and what I wanted doing so he could decide if it was worth waiting for, I asked him does that mean if I am not spending enough then this means he will not wait for me, he denied this of course but I am sure that's what he meant. I felt very harrassed by him and did not like his attitude at all. I told him I would be back within 15 minutes and he said he would wait. Whilst driving back I decided that due to how he had made me feel and his attitude that I would cancel the appt therefore I rang him to advise him not to wait and that I would be putting in a complaint. I called the office and also informed them of this and that I would be taking my business elsewhere. Do not recommend Hilarys Blinds at all

ADVERTISIMENT
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

65 complaints
6 resolved 59 unresolved

Hillarys Blinds contacts

(added by reviewer)
Phone number
Address
Colwick Business Park, Private Road № 2, United Kingdom
Website
Category
ADVERTISIMENT