The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Herz Rentalsno response to insurance claim

I was struck by a driver making an unsafe U turn in a Herz rental whild riding my motorcycle Police report lists driver as being at fault. My vehicle was towed and I was taken to emergency room.
I have called Herz claims department twice a day for the past five days. Their outgoing message says that someone will get back to me in an hour. So far they have not returned a single phone call . Meanwhile my vehicle has been impounded for two weeks and is undriveable. I have been a Herz customer in the past. All I can say is it that they are practicing a high level of corporate irresponsibility and disregard for the well being of the public.

Has anyone had experience filing a claim against Herz ?

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.