Heritage Customer Service Phone, Email, Contacts

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Heritage complaints 2

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Heritage I'm a co-signer on a loan with my brother

I'm a co-signer on a loan with my brother. In March , he made a partial payment. They didn't tell me or let me pay the $20 that was overdue, but they affected my credit. My score went down by 67 points from a nearly perfect 757 score. When I asked why I wasn't told but still penalized, they said that as a co-signer, they don't have to tell me! This should be against the law! If I put my name on the line and I'm listed as a joint account holder, I SHOULD BE TOLD!

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Heritage On March 26, we signed and started the construction loan process with HFCU

On March 26, we signed and started the construction loan process with HFCU. And as of today, the bank couldn't finish the loan process. We have been lied to several times, ignored after we left several messages with *** (Mortgage Loan Originator), ran our credit several times, had our builder send over several forms so he could become a qualifier builder, charged $1050 for appraisals that we do not have (which is illegal), and told by *** (Sales Manager) we would have to start our loan over and get a higher interest rate when they couldn't finish the job. We have emails stating that they are sorry it is taking so long. We were told that we would receive an appraisal receipt by email and mail. Still, no appraisals and no receipts. The loan officer quit in the middle of our loan process and no one knew how to finish our loan. We had to have 2 people come out for appraisals because the first person didn't do his job. Everything about this loan process was a nightmare for us.

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Is Heritage legit?

Our verdict: Complaints Board's thorough examination reveals Heritage as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Heritage stands out for its commitment to quality and security. Clients considering Heritage should delve into its customer service record to gauge compatibility with their expectations.

Heritage earns 91% level of Trustworthiness

Perfect Trust Endorsement: Heritage achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Heritage. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Heritage has claimed the domain name for for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Heritage protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The registrar associated with Heritage has been found to be used by several spammers and scammers, which could indicate a potential threat to users.

About Heritage

Heritage ( is a reputable organization that has established itself as a trusted financial institution. With a strong presence in the community, Heritage has built a solid reputation for providing exceptional banking services and products to its members.

One of the key strengths of Heritage is its commitment to customer satisfaction. The organization goes above and beyond to ensure that its members' needs are met and their expectations are exceeded. From personalized banking solutions to attentive customer service, Heritage strives to create a positive and rewarding banking experience for all.

Heritage offers a wide range of financial services, catering to both personal and business banking needs. Whether it's opening a checking or savings account, obtaining a loan, or investing in a retirement plan, Heritage has the expertise and resources to assist its members in achieving their financial goals.

The organization's website,, serves as a comprehensive platform where members can access a wealth of information and conveniently manage their accounts. The website is user-friendly, featuring intuitive navigation and a clean design that enhances the overall user experience.

Heritage also places a strong emphasis on community involvement and giving back. The organization actively participates in various charitable initiatives and community events, demonstrating its commitment to making a positive impact beyond the realm of banking.

In summary, Heritage ( is a highly regarded financial institution that prides itself on delivering exceptional banking services and products. With a focus on customer satisfaction, a wide range of financial offerings, and a commitment to community involvement, Heritage stands out as a trusted and reliable partner for all banking needs.

Heritage Customer Reviews Overview

Heritage Federal Credit Union, found at, has garnered a significant number of positive reviews from satisfied customers. As an authoritative reviews website, we have analyzed the feedback and identified several key points that highlight the strengths of Heritage Federal Credit Union.

One of the most praised aspects of Heritage Federal Credit Union is their exceptional customer service. Many reviewers have expressed their satisfaction with the friendly and knowledgeable staff who go above and beyond to assist members. The credit union's commitment to providing personalized attention and addressing individual needs has left a lasting positive impression on customers.

Another notable aspect of Heritage Federal Credit Union is their competitive interest rates and low fees. Numerous reviewers have commended the credit union for offering attractive rates on loans, mortgages, and savings accounts. Additionally, customers appreciate the transparency and affordability of the fees associated with various services, making Heritage Federal Credit Union an excellent choice for those seeking financial solutions without breaking the bank.

The convenience and accessibility provided by Heritage Federal Credit Union have also received high praise. Many reviewers have highlighted the user-friendly online and mobile banking platforms, which allow members to conveniently manage their accounts from anywhere at any time. The credit union's extensive network of ATMs and shared branches further enhances the accessibility and convenience for customers.

Furthermore, Heritage Federal Credit Union's commitment to community involvement and support has resonated positively with reviewers. Customers appreciate the credit union's involvement in local initiatives, charities, and scholarships, demonstrating their dedication to giving back to the communities they serve.

In conclusion, Heritage Federal Credit Union has received overwhelmingly positive reviews for its exceptional customer service, competitive rates, convenience, and community involvement. These strengths make Heritage Federal Credit Union a highly recommended choice for individuals seeking a reliable and customer-centric financial institution.

Overview of Heritage complaint handling

Heritage reviews first appeared on Complaints Board on Jun 27, 2023. The latest review I'm a co-signer on a loan with my brother was posted on Jun 29, 2023. Heritage has an average consumer rating of 1 stars from 2 reviews. Heritage has resolved 0 complaints.
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  1. Heritage contacts

  2. Heritage phone numbers
    +1 (812) 253-6928
    +1 (812) 253-6928
    Click up if you have successfully reached Heritage by calling +1 (812) 253-6928 phone number 0 0 users reported that they have successfully reached Heritage by calling +1 (812) 253-6928 phone number Click up if you have UNsuccessfully reached Heritage by calling +1 (812) 253-6928 phone number 0 0 users reported that they have UNsuccessfully reached Heritage by calling +1 (812) 253-6928 phone number
  3. Heritage emails
  4. Heritage address
    8266 Bell Oaks Dr, Newburgh, Indiana, 47630-2588, United States
  5. Heritage social media
Heritage Category
Heritage is related to the Banks category.

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