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HealthyPets.com Customer Service

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HealthyPets, Inc.

34501 Seventh Street
Union City
California
United States - 94587

Customer Support Phone Numbers

Mon5:00 AM - 7:30 PM
Tue5:00 AM - 7:30 PM
Wed6:00 AM - 7:30 PM
Thu6:00 AM - 7:30 PM
Fri6:00 AM - 7:30 PM
Sat7:00 AM - 4:30 PM
Sun8:00 AM - 3:30 PM
Plus

HealthyPets.com Complaints & Reviews

HealthyPets.com / bait and switch scam site

Ra
Apr 15, 2019

This is a bait and switch scam site that will pop up a banner telling you that you have qualified for free shipping, keep the shipping a zero all through the process of entering your information such as credit card numbers and, at the very last step, suddenly shipping is not free. If you...

HealthyPets.com / Refund Request not Honored

Ri
Oct 14, 2014

My initial order was placed via their website and I could not complete the order because their website froze on me. I entered the order again and the confirmation screen appeared. I thought the order was complete and I awaited my 10 doggy bones for a cost of $32.84. A few days later I got...

HealthyPets.com / delays and damage

Vi
Dec 18, 2013

charged credit card but shipped nothing becuz one item supposedly on back order even tho site said in stock. when called to complain weeks later, was told items would ship asap. then backordered item, 3 bottles, were sent loose in a envelope and obviously broke in transit. other item...

HealthyPets.com / False Price Discount Advertising

Ri

The e-mail sent to me advertised “SAVE 30% OFF Total Savings” for Frontline Plus. Above the prices shown for Frontline Plus 3-Pack, the website advertised “Marked Prices are 20% off” and below “Use coupon code PETHOLIDAY for an additional 10% off...

HealthyPets.com / Shipping issues

Wh

I have had two shipments go awry in the last month. The first problem was with the shipper, but it seems like once the products leaves this company's dock, they feel no responsibility. I finally found the first package, quite a distance from my home, rain-damaged. It appears the...

HealthyPets.com / my order

Ja

I order $725.00 worth of flea treatment & vaccines. Order not received, called company & they said that they did not know where to deliver order. I gave full and clear information when I made the order. Explained that it was mostly vaccines and that they would be ruined. CSR said they would...

HealthyPets.com / Never buy from them

Br

I am so frustrated with this online store that I have come to write a review. I ordered 2 leashes - shipped one back exactly according their specs with an RA # on my package and to their address, etc at my expense. I have never been credited so I email about every week! They have since...

healthypets / Non delivery of my shipment

Fe

Dear Sirs, I ordered Cosequien DS for my dog from healthypets.com at 5th October 2008 and paid $111.45. I received a shippment confirmation from the side at 10th October 2008 with "order no 3887194" and "Label/Receipt Number: LJ24 5605 311U S” I have not received my order since a...