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1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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11:36 am EST
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HDFC Bank wrong billing cycle

Would like to seek your kind cooperation and support in resolving my below mentioned query.

As i have recently subscribed with the HDFC card and i have received this credit card around 23-24 dec'11.

My first usage of this card on 10 Jan’12 and I was expecting bill to be generate on 10 feb’12 and my due date will be 29 feb’12 as what their executive explained to me while offering the card “Every titanium card holder will enjoy 50 days credit period to clear his/her outstanding and billing cycle starts after your first purchase ”.

So, my question is why HDFC billed me on 15 jan’12 and assigned my due date on 4th feb 2012, lets say if I calculate from date of receiving of credit card still I am not enjoying the credit days of 50 till 4th feb’2012, couldn’t able to understand how they calculate the payment cycle.

However I have cleared my outstanding to avoid interest or late payment charges, apart from this what executives has told me that you have to bear one time annual charges of INR 500 every year which i have agreed but I don’t know for what reason they have levied membership charges of INR 60 on bill which we haven’t discussed and still I have cleared while making payment.

Same query has been escalated to the HDFC mangers still they haven’t come up with the solution even I have paid my dues., that shows how bank bluffs or cheat with the customer, I am thinking to file a legal case against them.

Regards
Prateek kakani
([protected])

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Customer Assistance HDFC Bank
, IN
Feb 22, 2012 7:20 am EST

Dear Customer,

We would like to assist you with this issue. Please write to talktous@hdfcbank.com with your contact details, issue details, credit card details and the reference number TTU000421521022012.

Regards, Customer Assistance, HDFC Bank

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6:32 am EST
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HDFC Bank payment delay

We are tvs two wheeler dealer. Hdfc bank no release payment in 60 days one two wheeler loan case. No responce in long time
Location hdfc bank ltd kota raj india
Maheshwari motors complaning oppiste hdfc bank kota (two wheeler depp.)
Tvs dealar [protected]

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Customer Assistance HDFC Bank
, IN
Feb 24, 2012 2:57 pm EST

Dear Customer,

Please write to talktous@hdfcbank.com with your loan account details and the reference number TTU000421721022012. We would like to look into this issue and get back to you with a response.

Regards, Customer Assistance, HDFC Bank

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10:27 am EST
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HDFC Bank anula quatarly deduction for more than two years

Hello complaint board
this is to notify you that my two accounts with h.d.f.c bank numbered [protected], c.i number [protected] and another salary account were been subjected to annual quarterly balance (A.Q.B) deduction even though the minimum balance at which the accounts were opened was maintained duly, that is 5000/- and 0(zero) balance respectively. Bank did not informed personally before or after they increased the minimum balance which was to be maintained to 10, 000/- and 5000/- for both the cases and charged my poor saving accounts for more than two years amounting 827.25*8+ 827.25= 7445.25, seven thousand four hundred and forty five and a quarter rupee in two years . please give justice fir the same.
Yours faithfully
Kush verma
[protected]
[protected]@yahoo.com

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satish dubey 123
, US
Dec 15, 2012 6:43 am EST
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what is ASD in banking terms how could a bank deduct asd without any information

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Karthik8585
, IN
Feb 16, 2012 11:05 am EST

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indiaflowerplaza.com helps you to send flowers to India, flower to India, Flowers to India, Flowers to India same day delivery, We are online florists in India to do delivery of flowers in India on your desired date . Order online for sending flowers to India.

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HDFC Bank delay hdfc two wheeler loan

HI,
I have applied for Two Wheeler Loan through Sri Sairam Motors (BTM) on 9th Jan 2012(Monday), and same day i paid 22760/-Rs
They said you will get bike within 7-8 days, 3days for loan approval + 4days
but verification process itself started on 14th Jan 2012(Saturday) .
On 17th Jan 2012 i received sms that verification process is completed,
On 19th Jan 2012 i received sms that my loan is approved with Loan A/c [protected],
then on 20th Jan 2012 i given 3 checks and signed on agreement.
but still (On 26th Jan 2012 ) Sri Sairam Motors guys are saying to wait for confirmation from Bank.

I just wanted to know why this much delay in process.
i don't know who is responsible for this delay HDFC Bank or Sri Sairam Motors,
but finally i am suffering from their process, because neither HDFC Bank nor Sri Sairam Motors is responsible money i have paid and their interest.
Thanks
Ravi Kumar gupta

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HDFC Bank excess payment returned back by hdfc bank through bill desk on 20/1/12 not credited to my sbi account

I have spoken to HDFC customer care to Ms.Mythili vide Ref.no.[protected] dt.18/1/12 regarding foreclosure of HDFC credit card loan and as per the instructions given I have transffered funds through HDFC-BILL DESK from my SBI saving a/c for an amount of Rs.56, 117/- through net banking vide transaction ID: MSBI2674083535 dt.18/01/2012. I have also received a confirmation mail from the BILL DESK SUPPORT for the same. On 20/1/12 I have received a SMS on my mobile no.[protected] from HDFC stating that out of RS.56, 117/- only the current outstanding amount due for Rs.13, 342.66 have been credited to my CREDITCARD NO.[protected] and balance amount of Rs.42, 774.34 was returned due to excess payment. But till now the money is not credited back to my account and there is no proper response from HDFC regarding the issue. I have spoken to several customer care executives namely Ms.Dharani vide Ref. no.[protected] dt.21/1/12, Ms.Fathima vide Ref. no.[protected] dt.22/1/12, Mr. Eswaran - Manager on 22/1/12, Mr. Kranti on 23/1/12, Ms. Sangeetha vide Ref.no.[protected] and Mr.Rajeev vide Ref.no.[protected] dt.25/1/12 but of no use. I humbly request you to kindly take necessary action against HDFC and BILL DESK for not crediting back my money to my account which they have returned on 20/01/2012. Please resolve the problem and do the needful.
E.S.SURESH
MOBILE NO.[protected]

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Bharathmutha
, IN
Jul 26, 2013 9:55 am EDT

Have you resolved your issue, if yes please let me know how you have resolved as I am also in the same state for almost three months for amount of Rs 15270/- juggling between HDFC and BILLDESK

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5:51 am EST
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HDFC Bank hdfc credit card collection call

I got a call from the collection team at around 10:00 AM about my
payment on 16 Jan 2012 when i was travelling to my ofice by train and have told that customer care lady tht can u

plz call later she was like Madam even we are busy and all nonsense and was not allowing me to speak at all..i have

launched complaint against her for which i hav recvd call frm hdfc CC they hav told me its her duty bt Is yelling on

customer is her duty..? and hav informed them will do the payment on so n so date..

Still tht lady name sujata no. are 22-[protected], 22-[protected], [protected] keep on calling., .. tell me the date hav

told her hav informed earlier don call me she gav to anothr lady name Jenny a very rudeeeeee n ruthless lady don hav

manners how to speak she was like i will not listen to anythg..i was being trying to inform her tht their is an sms

with me tht my due is on 1st of Feb stil this lady is like we don knw anythg tht sms is not for u whereas the sms

was from HDFC bank..n evn i m ready to do the payment but this behaviour and nature of calls frightens me a lot for

the payment...I hav complint abt them still no reaction..and the keep on calg continuously and keep on arguig..n not

even alowg us to speak..Please tell me where to launch complaint against these people..

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HDFC Bank deduction of amount from salary account

Hello, this is Dr Arti Patil.I have salary account in hdfc bank with account no.[protected].I came to know in salary account there is no definite minimum balance required to be kept as its a zero balance saving account.Inspite of this 827.25 rs have been deducted against AQB SER CHGS INC ST & CESS OCT-DEC2011 without informing me on 12th of january 2012.So I want the amount back and no more inconvenience of this type ahead.Let me know earliest on my mail[[protected]@yahoo.com]or my mobile no.[protected].

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Vishal1978
, IN
Jan 24, 2012 9:42 am EST
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Hello, this is Vishal Wale.I have saving account in hdfc bank with account no.[protected].I came to know in saving account there is no definite minimum balance required to be kept as its a zero balance saving account.Inspite of this 827.25 rs have been deducted against AQB SER CHGS INC ST & CESS OCT-DEC2011 without informing me on 14th of january 2012. So I want the amount back and no more inconvenience of this type ahead. Let me know earliest on my mail [vishalwale@gmail.com]or my mobile no.[protected].

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9:36 am EST
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HDFC Bank vehicle loan for bajaj discover 100 - reg.

From
V. Rajasekaran,
[protected],
E -Block staff Quarters,
Govt. College of Engineering,
Salem - 636 011.
Tamilnadu.

To
The Officer in-charge
Customer Complaints & Grievance Cell
HDFC Bank Ltd

Respected Sir,

Sub: Vehicle loan of Bajaj Discover 100 - Reg.

I bought a two wheeler at Preethi Bajaj, Mallur, NH7 Trichy Main Road, Salem, who is a sub dealer of Bajaj vehicles, on 07-10-2012.

Mr. Senthil Kumar who had been a authorized financier of HDFC received all stipulated documents at the time of the vehicle having bought, for loan of Rs. 38400/-. He assured me that my loan formalities would be processed within 3 days of time.

I approached the financier Mr. Senthil kumar lot of times over phone and in person. But my approach stood vain. He gave me an evasive reply that there had been some problem in the Main branch of HDFC. I trusted him a lot. It has become more than 2 and half months of time. I tired of approaching the financier Mr. Senthil Kumar.

Finally I approached the HDFC bank, Salem where I got known that my application had not bee submitted to the bank for sanction of loan. I was shocked and i did not know why my application had not been submitted to the bank.

At last I came to know that Mr. Senthil Kumar, HDFC financier along with the Owner of Preethi Bajaj sub dealer, used my initial deposit of Rs. 17250/- for their own purpose. They did not make any necessary arrangement for sanction of my loan at the bank.

The financier deceived me a lot not submitted my application to the bank. I finally approached other the team leader Mr. Ilayaraja who logged in my application and processed. Again i submitted all of my necessary documents to the bank. After 3 months, at my own approach, my loan was sanctioned and my vehicle registered on 05-01-2012.

I submitted all the documents to the financier mr. Senthil Kumar at the time of the vehicle having bought. He did not submit anything to the bank. I need to have all the documents submitted to him.

I also request you kindly to initiate severe action on this financier at an early date to retain the name and fame of the HDFC Bank. And prevent other customer being victims. Kindly please hand make necessary steps to hand my documents at an early date from the financier (8 photographs, ration card xerox copy etc., ).

I solicit you kindly to do my favour of initiating necessary steps on Mr. Senthil Kumar at an early date.

Thanking you,

With regards,

V.. Rajasekaran.

place: Salem
Date: 17-01-2012.

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HDFC Bank nri's watch out, hdfc sucks

Nri's watch out, if you are going for housing loan with hdfc, please be careful. I sent them majority of important personal documents (which demands privacy) for home loan in bangalore (hdfc kasturba road branch) initially for approval. upon following up for around 1 month, I did not get any official update from them. I called their representatives several times and verbally assured me that my home loan is approved. but at the the end I found that my important documents were returned back to third party which I came to know after few days. I came to know from third party that my housing loan was rejected, something which was never communicated to me from bank. my concern is not about the getting home loan as there are plenty of option, but my concern is that my documents, including vital data, employment history, passport, pio and other papers, which demanded privacy and secrecy, was ridiculed by bank staff. my papers were handled from peon to sales staff to manager and other colleagues of sales office inside and outside bank. copy of those documents were returned back to third party (in my case builder's representative) who was not authorized to receive my submitted documents. this has happened due to the fact that the bank failed to give me approval for my loan even after one month (something which they promise 4 days) for which I complained to higher authorities of bank. upon knowing that the concerned bank in bangalore started playing with my documents, I also fear that my vital data would be misused by bank. I am warning every nri community to know before handing over important documents for home loan. you are probably not in safe hands. it was not that I was not eligble for loan, with given back ground and financial documents of mine I can command million dollar loan any where in world in a matter of few hours.

Nris know the reality of hdfc bank, if not in general but majority of their workforce is drawn from poorly qualified college students without proper training. their representatives have too much curiosity of your life and personal details. I have written to chairman of hdfc more than a week ago, but have not heard from him.

I must remind that better be watchful while dealing with hdfc, there is nothing called privacy or secrecy in this bank. you might even attract threat or risk to your life from someone outside bank who would have taken tips from your financial documents by stealing data with regards to your background and bank balance.

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Update by Nricustomer
Jan 03, 2012 8:24 pm EST

A blog regarding this incidence will be up and running very soon, which will highlight unethical, unprofessional behavior of HDFC staff and how they manage to manipulate their clients in want of business. This blog will have update on complete experience while banking with HDFC being an NRI regards to the lies, harassment and inefficient service I faced while seeking Home loan after my arrival in this country.

Update by Nricustomer
Jan 03, 2012 8:13 pm EST

I faced same thing with HDFC Kasturba Road Branch Bangalore. HDFC sales manager/staff promised me to complete and finally he started missing from taking my phone calls. When I reported to higher ups, they issued similar statement that some documents were missing. They did not demand for any extra documents, as I supplied them most, but excuse was just home cooked.

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Purna Pratap
, IN
Dec 21, 2010 11:51 am EST

I got a reference of Mr. Shailesh currently posted with Munirka Branch of HDFC at Delhi. The executive took all the relevant documents from me for scantioning of a housing loan, looking at the papers he propmptly assured that desired loan amount would easily be disbursed. After that it was long since i heard from him on calling he would give an excuse that two more documents are required. Time and date was fixed for the remaining process. However the abovem named executive niether meeting also not taking my calls. On his assurance i went ahead made the booking of flat and also made initial payments. Now i have been left in middle of nowhere. I wonder how can get my problem addressed and stopping the abovenamed executive from duping other people and spoiling bank's reputation.

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NRI-HomeLoan-Customer
, US
Aug 17, 2012 8:55 am EDT
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I totally agree with you. We are going through the same thing now. Its been more than 5 months and we have not yet received any update from HDFC about our home loan. The HDFC agent have told us several times that our documents are clear and you are eligible for the loan and we do not have any issues but the process takes some time. But its been 5 months now. Now they are asking us to send our bank statements and salary slips again(refused to provide reason for asking us these documents again and why they are taking so many months to pre-approve our loan). In addition to this, HDFC people ask us to forward our documents on their personal accounts since HDFC mailbox has some size limit and they will not receive the documents if it is above that. We were compelled to send documents to personal account. Since we were concerned about the security and lack of communication we submitted a complaint to higher authorities and were surprised to hear that they were OK with their agent using personal account for our documents.

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Igotburnedtoo
, IN
Jan 04, 2012 9:01 am EST

BLACKMAILING, KIDNAPPING OR ANY SUCH CRIME CAN BE OUTCOME OF SUCH MISHANDLING OF PRIVATE DOCUMENTS, I TOO OBSERVED SAME IN INDIA, WHERE THERE IS NO RESPECT FOR PRIVACY OR SECRECY. GOVERNMENT MUST ENACT SUCH LAW, ELSE IT CAN BE LIFE THREATENING, IF SUCH INFORMATION IS SOLD TO SOMEONE BY BANK STAFF KNOWINGLY. ALL BANKS IN INDIA MUST BE HELD RESPONSIBLE FOR PROVIDING SECRECY TO THEIR CLIENT. I AM SURE PRIME MINISTER OR FINANCE MINISTER OF INDIA MUST BE AWARE OF SUCH PROTECTION TO CLIENTS MORE SPECIFICALLY FOREIGNERS OR NRIs.
I THINK MOST PRIVATE BANK LACKS TRAINING AS THERE IS NO PROFESSIONALISM TAUGHT, WHAT IS TAUGHT IS HOW TO GET MORE AND MORE BUSINESS. AND WITH REGARDS TO PUBLIC SECTOR BANKS, IT IS SAME BECAUSE THEIR STAFF ARE FROM VERY LOW BACKGROUND OR RESERVED CATEGORY. THEY HARDLY KNOW WHAT WORLD DEMANDS TODAY. THEY STILL WORK LIKE A STREET SHOP. IN MY EXPERIENCE ALL KIND OF BANKS IN INDIA ARE MORE OR LESS LIKE STREET HAWKERS. THERE IS NO ACCOUNTABILITY OR INTEGRITY IN THEIR PROFESSION. INDIAN BANKS REALLY SUCKS LIKE ANY CORRUPT GOVERNMENT OFFICE.

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Surendra Singh Chandrawat- Expert
, HK
Jan 04, 2012 7:29 am EST
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You should have submit your personal documents to bank counter of Home Loans rather to give documents to Direct Sales Agents or team staff with acknowledgement thereof from the bank signatories.

1. Once you will follow the above, your documents will always be in safe and private custody of bank.

2. Bank will not be responsible to return your documents submitted to them as you yourself agreed the same at the time of signing on the terms and conditions of application of loan.

Better we our self take care first then held responsible to bank for our negligence on the part.

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HDFC Bank hdfc pathetic customer support team

Your executives contact details:
Branch : kandivali (mumbai)
Sanjay : [protected] (annoying person)

Pratab : [protected] (senior seems to be good gentlemen & he knows very well that hows to behave with customers).

Want to know how hdfc customer support is : here it is:
Some representative named sanjay was calling me on my cell on 16th dec 2012 about my loan emi & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when I camed at home, I got to see 70 misscalls & blackmailing sms on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day I started receiving calls from my friends & reporting me that as got called from hdfc bank, which is completely annoying to me now, I dont know who is customer in this situtation, either me customer or sanjay, & got to know this is how hdfc serves their customer, I called it as pathetic service.

Next day morning 10:15am I answered sanjay's call & I asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact sanjay was laughing at me when m asking this question & so simply I asked to sanjay, I can't talk to person like you any more, that really irritating me, let me talk to your senior, he is not responding at that moment for a minute, & later on I told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay, then I spoke to his senior person who's name is pratab from the same branch kandivali (mumbai) , pratab is gentle in talk & he understand the situtation & he aggred that what sanjay did is completely wrong, & pending emi is paid on same day 17th dec 2012 & before ending call pratab said we will take some action on sanjay for sure.

I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in hdfc any more (dont worry before closing this account i'll pay every single penny which I took from hdfc as loan) & not even this i'll not suggest to anyone to prefer hdfc bank for banking.
Because I dont know is their a tracking system to track such pathetic misbehaving executives like sanjay. & their are more chances to have such kind of uneducated & illitrate peoples working in your hdfc bank to serve worst costomer care experience.
If possible I would like to share this worst experience over web with everyone (i am ready to do seo to get listed in top list of hdfc search, so max. people will come to know about this. )
Its really hurts because
I am being paying emi's since from last more than one year. (never had experience worst than this)
I am not happy at all.

Please call to pratab for confirmation, if you think this is a spam or fake.

Its my pleasure to talk to senior person who's reading this mail about this misbehaviour issue.

Thank you.
Your customer
Ganesh devre
[protected]
[protected]@gmail. com

Let c m vasudev knows about his company support team.

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6:47 pm EST
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HDFC Bank pf settlement and withdrawal

Dear sir
I worried about pf
Withdrawal because I have been already send pf document near
About above 60 days but I have not receive pf, I request you plz help
Me my pf withdrawal.
I need urgent money for pay education loan. I highly obeliged to you
For act of sympathy.

regards & thanks

Krishna umar vaishya

Emp. Code - ck10644

Salary a/c no. - [protected]

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NITAN MAHAJAN
, IN
Mar 25, 2015 6:31 am EDT

DEAR SIR
I WORRIED ABOUT PF
WITHDRAWAL BECAUSE I HAVE BEEN ALREADY SEND PF DOCUMENT NEAR
ABOUT ABOVE 60 DAYS BUT I HAVE NOT RECEIVE PF, I REQUEST YOU PLZ HELP
ME MY PF WITHDRAWAL.
I NEED URGENT MONEY FOR PAY EDUCATION LOAN.I HIGHLY OBELIGED TO YOU
FOR ACT OF SYMPATHY.

REGARDS & THANKS

NITAN MAHAJAN

EMP. CODE- CN18821

SALARY A/C NO.-[protected]

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HDFC Bank refund amount

my card no. is [protected]. last 11 months befor i will taken amount 55869/- EMI on hdfc bank card. Ms. ruchi contact no. 011 [protected], [protected](Dated 30/11/2010 Time 13.20) saying to me HDFC ERGO free with this EMI no any extra cost and processing fee detected in future. she saying our telephone conversation is recorded. You pay only 1.35% Interest on EMI amount and 2% processing Fee.
But my first month statement dec 2010 insurance amount 7739 & 300 Processing fee including in my statement. and every months 644/- monthly installment. I pay eight instalment amount 644*8 = 5152. Then dated 26/07/11 i cancelled my ergo policy and amt 2884/- credit in my A/C and also debt 2579 policy cancel fee.
Total debit 7739+300 = 8039 (01/12/2010)
Cancel Charge 2579 (28/07/2011)
Pay of HDFC BANK 644*8 = 5152+300 5452
Total refund 2884 (26/07/2011)

I request to you PLZ. Refund my total policy EMI amount 5472/-
Thanks & Regards

Nishant Raj
[protected]

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Krishna Chandra Rai
, IN
Aug 11, 2014 2:48 am EDT

Dear Sir,
I KRISHNA CHANDRA RAI My credit card no is [protected] Have paid the wrong amount to ICICI Prudential life insurance from my credit card which is AMOUNT 24 574 /-
I did complain to HDFC but does not give any answer. I did complain to HDFC representative but does not give any answer, Rs24574/-will be refunded, please reply when letting. I will go for legal

Complaine No [protected] & [protected]
thansk
KCRAI
[protected]

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bhikharam choudhary
, IN
Feb 16, 2013 10:59 am EST

Sar mere bill ke ander 2107.08 financce charge retail this is wrog me 3.4 saal se apaka custemer hu lakin ya pament mane custem service pe phon karke kiya muja batya gaya ki appne check lete dala isliy app cash payment karva dijya or cheque stop karva dijaya appko koi charje nahi lagega or muje batya gaya ki appka irct ka rifand aa gaya isliya appwho pasa -2795.00 karke cash pament karva do or check stop payment karva do appko srif appke bank me stpo payment ka charge lagega or 100 cash payment charge

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HDFC Bank - fraud bank - no banking transparancy

I have applied for Personal Loan vide application reference number is [protected] dated 10 Sep 2011 based pre-inquiry done with HDFC Bank. The rate of Interest was fixed as 15.5% after 4 stage of discussion i.e. preliminary inquiry with HDFC Bank rep, during documents collection and verification and during HDFC welcome call. Please note that the Welcome call...

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HDFC Bank poor and irresponsive agents of hdfc bank delay in loan

I have applied in HDFC bank for Loan through local agents (Pooja and Maria) in Delhi in August'11. Till that despite clear cut eligibility the loan has not passed. When ever enquired from agents there response was rediculous.
in Nov'11 beginning the application was resubmitted, but neither agent is responding nor bank persons are responding. My loan application no. given by agent is [protected] where as teh loan application no. given by bank person is [protected].
I do not know what HDFC bank is doing to deal for such agents?
I am planning to go to Bank Ombudsman to discuss teh entire case.
If anyone has observed same case kindly let me where else I can make a complaint?
Abhinav Upadhyay

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zahoor pathan
, IN
Jan 12, 2014 3:42 am EST
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I have a complaint about the H.D.F.C personal loan department.
about for more than One month i got Thousands of call to take the personal loan. when i was not having any need for the loan after that. i agreed to take the loan their is one executive name Rupali mob no : [protected] she had sent one guy to take the documents and my signature from me after that they never contact me and no message about my loan. I think she is going to miss use my documents so please clear my question as soon as possible. If i don't get the loan there is no problem but i need all of my documents back hope for positive response regards zahoor pathan contact me at [protected] my Reference id FB6120 Reference no is [protected]

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N Anand
, IN
Nov 26, 2011 1:56 am EST
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I have explained in-detail at HDFC Bank / Personal Loan — fraud bank - no banking transparancy
I never expected that the Principal Nodal Officer of HDFC is so adamant for not to reveal the tele-recorded evidence between me and bank during Welcome Call for transparency.
Any Banking system should have some accountable system, which is flawless. Therefore Reserve Bank of India guidelines are existing.
If a Bank do not follow RBI guidelines then it is Pathetic. HDFC case is also like that.
It is pertinent to mention that HDFC had not promulgated their interest rate as guided by RBI vide their Master Circular RBI / 2008-09 / 261 ref DBOD.No.Leg.BC. 75 /09.07.005/2008-09 dated November 3, 2008.
I do have few more solid evidences against HDFC's flaw syatem and approach RBI, Media people at appropriate time to Show the real face of HDFC.
I am still in collecting sufficient evidences against HDFC for big bang and prove HDFC is FRAUD bank. So that many more citizens could be benefited.

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N Anand
, IN
Nov 25, 2011 12:33 pm EST
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HDFC is Fraud Bank in my experience

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Customer Assistance HDFC Bank
, IN
Nov 23, 2011 1:09 pm EST

Dear Mr Upadhyay,

We apologize for the lack of communication over your loan application status. Please write to talktous@hdfcbank.com with your full name and contact details, details of the application and the reference number TTU000388623112011. We will respond with an update on your application status.

Regards, Customer Assistance, HDFC Bank

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Ag098765
, SG
Nov 22, 2011 4:35 pm EST

Why are you so desperate for a loan from HDfc bank. Go to some other bank..such desperation for loan will make the bank think you are a bad credit.. HDfc bank is not obliged to give you a loan

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HDFC Bank hdfc bank online prepaid recharge

When trying to refill prepaid mobile the Transaction was Unsuccessful. Still Amount of Rs. 100 got deducted from my HDFC bank Account.
Transaction ID: [protected]
Kindly refund the Amount back to my Account.

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Customer Assistance HDFC Bank
, IN
Nov 08, 2011 6:57 am EST

Dear customer,

We request you to write to talktous@hdfcbank.com with your account and contact details and the reference number TTU000379703112011. We will check from our end and respond.

Regards, Customer Assistance, HDFC Bank

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9:08 am EDT
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HDFC Bank have not yet recieved loan insurance documents and policy

This is in regards to the Car Loan I have taken on my Account no. [protected], My Concern is regarding the Insurance I have taken on the loan (which was detailed to me by the agent),
First thing I have not been Intimated when and how long would it take to deliver the documents for the same by the Agent who processed my loan, There have been no details provided to me for that (Eg, Loan account no., Insurance plan etc). I was Told that I will be recieving the complete policy via Mail at my mailing address however there has been no calls or notification yet even after 3 months after the amount got deducted and the loan processed. Whenever I would call the agent "Ramji" he would only tell me to wait for his callback because there is some closing going on and there is a lot of work pressure and I should wait and send him the Cheque which I did several times (no.22565) which was drawn on my account no.[protected], after which I have been just told that procudures of getting the policy would happen automatically and now it has been 10 month and it has not happened, and now after several efforts of calling him, the agent has also stopped answering my call. This is not the kind of service one would expect from HDFC bank. I have been trying to reach the customer services for a long time and have been unable to get any information by the customer care executives.

I am not asking anything extra, all I am asking is documentations for what I have already paid, Please Understand someone wants to have his family members secured if something wrong happens, thats why we plan and invest so much money while we are alive, but just because of these problems we loose faith in Banks and even Insurances and policies, I only expect the bank to live upto to its reputation and give me what is rightfully mine, I am not asking for a reimbursement or any charity from the bank, just my policy details and documents, Request you to help me gain knowledge regarding the same and send my the documents for the policy.

Thanks and Regards
Almas Azeez Khan

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Customer Assistance HDFC Bank
, IN
Oct 17, 2011 12:22 pm EDT

Dear customer,

We sincerely regret the inconvenience caused. We would require a few additional details to look into your concerns. We request you to write to talktous@hdfcbank.com with your loan account details, contact details and the reference number TTU000374213102011. We will be able to assist you better with these details.

Regards, Customer Assistance, HDFC Bank

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HDFC Bank rediculous service - customer care themsleves claim their executives have no knowledge

Hi,
My file number for hdfc homeloan is [protected]... Its been a month since I have submitted docs... But no satisfactory answers rather false promises being done.. The customer care for hdfc ltd even more pathetic.. On our first call they told they will call back with the status.. But noone responded.. Second time I call they say the loan amt what bank agreed upon is less and u have to tell me if you agree on a lesser amt.. Such a big statement an hdfc cust care exe is making orally... When we communicated this to sales guy he said he will get it higher amount sanctioned... After sometime I again called hdfc cust care spoke to anjali dsouza, same response I got again nothing in writing.. And even she said that executives in order to meet their targets give false commitments they are not well educated and hardly graduates. They dont have much knowledge and misguiding me. Imagine a cust care saying such things about their own executives... Isnt'it ridiculous...

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HDFC Bank releving letter and pf

My name is mridul pal singh, i worked with hdfc bank from august2007 to sep2008, I have for FNF on time, but i have not received my experience letter and PF till now, many times i have visited the office as well but it all vained, i wrote mail to settlement.[protected]@hdfcbank.com, for the further clearfication but i have not received any reply,
kindly let me know the process to do the same,

Regards
Mridul Pal Singh
[protected]

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ramkumartiwari6421
, IN
Jul 12, 2013 9:29 am EDT

Dear Team
My Self RAM KUMAR TIWARI Employ code CR15932
I Have Resinged On 31/03/2011 But I Have Not Received My
Relieving latter and Pf Form Till Date.
Kindly Update Me On Relieving latter And Full& Final Settelment
RAM KUMAR TIWARI
ADD-149 MANAS VIHAR J.K COLONEY
JAJMAU KANPUR 208010
Kindly Regards
RAM KUMAR TIWARI
KANPUR MOB-[protected],
[protected]

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virendra786
, IN
Apr 09, 2012 1:09 am EDT

SIR,
my name is virendra kumar form Kanpur HDFC BANK CIVIL LINE KANPUR my employed code 85974 date of joying 21 may 2011 rejoining date 15 march 2012 plz request my pf amount credit my salary account no [protected]

Thank you
virendra kumar.
MOB-[protected]
KANPUR(U.P)

Kanpur(u.p)

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PF AND RELIVING
, IN
Apr 07, 2012 12:01 am EDT

SIR
MY NAME IS VIRENDRA KUMAR FROM KANPUR HDFC BANK CIVIL LINE KANPUR MY EMPLLOYED CODE 85974 DATE OF JOYING 21 MAY 2011 REGIANING DATE 15 MARCH 2012 PLZ REQEST MY PF AMOUNT CRIDIT MY SALERY ACOUNT NO/ [protected]
THANK YOU
VIRENDRA KUMAR
MOB. [protected]
KANPUR [U.P]

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9:22 pm EDT
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HDFC Bank hidden charges and cheating

I have a credit card from HDFC bank, and I have the savings account in the same bank. This HDFC has some shi* called autopay wherein the outstanding due is supposed to get deducted from your linked bank account. No need to mention that I have registered for that!. Catch here is these ###s have given two options there "minimum amount due" (god knows what exactly it is!) and "total amount due"!. I opted for minimum amount due. One more thing nowhere HGFC has given explanation about difference between the two, may be they think that humans learn the difference through placenta in their mothers' womb!
I mailed them for the detailed information (:'HBL=[protected]' Clarity needed in statement) they gave some reference numbers ([protected], [protected])
No need to tell that the customer care service is absolute bullsh**

Please beware of yourself when you are opting for HDFC credit cards,

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shnoo
, IN
Jan 18, 2012 1:08 pm EST

Dear Sir,
This is to inform you that I had a credit card ([protected]) but this card already been settled on Dec-9, 2009. But your bank keep my name in cibil.So I request you pls remove my name from cibil department.
My contact no. is [protected]. and my mail I.D. is kghata@yahoo.com/kamal.insurence@gmail.com.
I need your help and your co-opration .
thanking you
yours truly

kamal kumar ghata

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shnoo
, IN
Jan 18, 2012 1:07 pm EST

r Sir,
This is to inform you that I had a credit card ([protected]) but this card already been settled on Dec-9, 2009. But your bank keep my name in cibil.So I request you pls remove my name from cibil department.
My contact no. is [protected]. and my mail I.D. is kghata@yahoo.com/kamal.insurence@gmail.com.
I need your help and your co-opration .
thanking you
yours truly

kamal kumar ghata

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HDFC Bank regarding cradit card no.[protected]

I have been wright a following letter on [protected] to Credit card Branch HDFC Bank Chandigarh. But no repply received till date by your bank
I have been issued a credit card bearing No.[protected] during January, 2006 by HDFC Bank. Now I have applied for education loan in SBI, Ludhiana .While processing of education loan case it has been noticed that my name has been added in deffaulter's list of CIBL by HDFC bank. But there is no payment pending against me on account of the above said credit card.
Now, you are rewuested to stop my credit card facility and kindly issue me Noc for the same as early ae possible. The record of the CIBL many also be got updated on account of myself please.
Daljit Singh S/o S. Atma Singh Room No 127 Deptt of Soils PAU Ludhiana mailing addres (dskhalsa [protected]@gmail.com)

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Phone numbers

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www.hdfcbank.com

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