The complaint has been investigated and
resolved to the customer's satisfactionResolved HD Wrap Arounds — Won't return money
resolved to the customer's satisfaction
I saw an ad on the Internet and ordered these glasses. I was ordering a pair of the normal ones and by mistake ordered 2. I couldn't go back and change it so when I was checking out I ordered a pair of the HD UVvision glasses and figured once I received the order I would simply return the extra pair. When I check out it said there was no expediated shipping available which was fine I didn't ask for it anyway.
I received the 3 glasses in about 4 days and the UV glasses were not there they were all the regular HD glasses and were very cheap looking...nothing like the commercial. The part that was crazy was they charged me $42.00 for shipping. I called the customer service number, waited on hold for about 30 minutes and was told that they did in fact send me the UV pair. I kept saying NO you did not and after a few attempts I said you know what...I don't want any of these glasses and I am sending them all back for a full refund!!
I sent my glasses back and have e mailed, tried calling to no avail. I filed a claim with my credit card company and I am waiting for a response.
DO NOT DO BUSINESS WITH THIS COMPANY THEY ARE CROOKS!!!