Harvey Normana hole at the bottom of the “sofa”

Purchased at harvey norman furniture at hopper crossing victoria australia (ordered 23/8/19)

Santosa lou 3s w/lhf cha/lth*svr

The above "sofa" was delivered at about 12pm earlier today (28/9/19). After unwrapping, we discovered there is a hole at the bottom of the side seated part of the "sofa".

Had contacted the staff at hopper crossing twice on the same day, one of the staff (june) had informed that they will send someone to fix it up.

By the way, please me know the insurance will start from order date or delivery date?

Kindly advise / attend to it asap

Note : pl call first before coming

Thank you

Kim / esther

Harvey Norman
Harvey Norman

Sep 28, 2019

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