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CB Online Shopping Review of harfsolmall.com
harfsolmall.com

harfsolmall.com review: lies 3

J
Author of the review
3:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi.I had ordered an item from this company, which appeared to be not a chinese site since it was everything in English, Some days later I received ny ordered item which turned out to be not the one I had ordered but a pair of sunglasses instead.Immediately I pointed to them about the wrong item by sending them photos and demanding my money back.After many e-mails and suggesting me to keep the wrong item and give me a 5 % or a 6% refund, I made it crystal clear that I was not interested on keeping them.Since this moment there is no refund on my account.
Apparently we are talking about an untrusty and fake seller.Stay away .

3 comments
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A.Mc
, GB
Jan 17, 2020 7:42 am EST

Placed order on 3rd October 2019, still waiting. Keep advising me item is at UK customs and I should go pick it up šŸ˜«. Contacted Royal Mail apparently partly to blame, they advised getting harfsomall to liaise directly with them. Well I dont know how many times I have advised them, even sending copies of RM communication. Still nowt.

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A.Mc
, GB
Jan 08, 2020 6:35 am EST

I ordered items with this company in October 2019, today the package has not arrived. Royal Mail asked me to advise the company to ask their couriers to liaise with them. I sent copy of Royal Mails request and have heard nothing since.

I'm extremely disappointed with the way this company conducts itself.

M
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Marina Qureshi
, US
Nov 04, 2019 7:18 am EST

Agh, same thing happened to me. Order a chair, received a fake Cartier ring!

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