Hi.I had ordered an item from this company, which appeared to be not a chinese site since it was everything in English, Some days later I received ny ordered item which turned out to be not the one I had ordered but a pair of sunglasses instead.Immediately I pointed to them about the wrong item by sending them photos and demanding my money back.After many e-mails and suggesting me to keep the wrong item and give me a 5 % or a 6% refund, I made it crystal clear that I was not interested on keeping them.Since this moment there is no refund on my account.
Apparently we are talking about an untrusty and fake seller.Stay away .
Placed order on 3rd October 2019, still waiting. Keep advising me item is at UK customs and I should go pick it up š«. Contacted Royal Mail apparently partly to blame, they advised getting harfsomall to liaise directly with them. Well I dont know how many times I have advised them, even sending copies of RM communication. Still nowt.
I ordered items with this company in October 2019, today the package has not arrived. Royal Mail asked me to advise the company to ask their couriers to liaise with them. I sent copy of Royal Mails request and have heard nothing since.
I'm extremely disappointed with the way this company conducts itself.
Agh, same thing happened to me. Order a chair, received a fake Cartier ring!