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Hallmark complaints 426

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8:02 pm EST
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Hallmark Hallmark movies

I am very disappointed in Hallmark for showing movies with gays. I am a proud Christian and I have every right to voice my feelings as Candace Cameron Bure did. I am proud of every Hallmark actor and actresses that left for GAF channel. They totally have my respect. No one has the right to force such disgusting movies or commercials down our throat or our children and grandchildren's throats. Hallmark hasn't showed any respect for your viewers. If you choose to be gay keep it behind closed doors.

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Pat Stumpf
, US
Jan 31, 2023 8:49 am EST

While I do agree with the keep it a choice and private that is not the only issue here. It touting a lifestyle that is abnormal. Notice I say “lifestyle” not person. Science, religion, common sense tells us it is incorrect so why does Hallmark display it as something necessary in their programming. You are offending more of your viewers than are in the gay movement. Their choices are not everyone’s else’s.

Second cheesy part of your programming is making sure there is a black partner with a white, Asian, etc or all of the above in every episode. So obvious and insulting to all races. We are supposed to b color blind in this country and yet the obvious paring of different races in the stories is sad.

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11:56 am EST

Hallmark Hallmark Movies

Dear Hallmark,

We have been faithful viewers of your movies for many, many years. But now, all that has changed because of your decision to embrace the Left’s progressive ideologies which criticize traditional values. You are no longer apolitical. For many of us, you have become the new bully on the block, using your network to indoctrinate viewers into accepting Woke and LGBTQ lifestyles. We find all of that highly offensive to our way of life. I can only ask at this point, what other types of immoral behaviors have you in store for your viewers? Much like the LGBTQ movement, pedophiles are incorporating the progressive Left’s mantra of “diversity and inclusion” in order to normalize their perverted behaviors.

As you can see, any kind of evil behavior will be tolerated if the words “diversity and inclusion” lack moral absolutes. When progressive Leftists say that we should allow all views, what they actually mean is all views except those that contradict their ideology, such as Christian views. They are intolerant of the worldview that teaches morality based on the absolutes of God’s Word. You are not walking the “diversity and inclusion” walk by omitting the Christian worldview from your movie plots.

Hence, we no longer feel welcomed by your network. In our opinion you are taking our culture in the wrong direction, away from free speech and freedom of religion. So, we have stopped watching your movies. Nor will we watch anything on your network that embraces the Left’s progressive ideologies. We will now seek other places of entertainment that don’t attack our values. We have also stopped purchasing your products because we will not support an entity that has zero respect for our beliefs.

Good-bye.

Desired outcome: Stop being political and catering to the progressive Left with story lines advocating Wokeness and LGBTQ ideologies. Return to the days when you were neutral. Days of family friendly movies and entertainment.

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3:42 pm EST

Hallmark Content

Unbelievable how you no longer cater to your core Christian demographic. Done with your wokeness absurdity. Your channel is no longer family friendly when both parents and children can enjoy the same content. Go woke go broke. Moving onto GAF and thank God for this alternative. Hallmark chose ruin and I predict it will only be a matter of time now. Stop ruining our free country with your Marxist ideology.

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12:46 pm EST

Hallmark Hallmark channels content/commercial

Hallmark used to mean you were safe from Uber-wokeness in movies AND commercials but sadly not anymore. To see a Ru Paul drag commercial is so out of character, and that character is what had me leaving my tv on one of the Hallmark channel for HOURS. NOT so anymore. The insertion of blacks in EVERY movie and saturation of blacks in MOST commercials is overbearing and I am seeking other more realistic content. I have a choice and as steadfastly loyal as I have been to Hallmark, I AM LEAVING.

Desired outcome: A return to reality following data statistics of real life relationships and not force -feeding woke B.S.

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10:16 am EST

Hallmark Christmas Vacation ornaments

Purchased these at full price and they went on sale for half the price. I called customer service and was offered $10 gc then a manager was suppose to call me and never did. I called again and was told sorry can’t adjust but maybe you can repurchase and return them. Then went on chat and got disconnected cause chat was closing. This is just poor customer service and not acceptable. We will never purchase a hallmark product again.

Desired outcome: Want an adjustment

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4:08 pm EST

Hallmark A pg or tv 14 movie being labeled g.

The hallmark movie, the holiday babysitter, was very inappropriate for children, yet it showed a g rating for all audiences. Two gay grownups passionately kissing on the mouth is almost a blanket acceptance of the gay lifestyle while the majority of your viewers support the christian view of sexuality. Since there was a g rating on this movie, busy parents thinking there would be nothing in it violating their traditional family values may have left impressionable, confused or children to watch this movie alone. I will be making my opinion known to hallmark sponsors.

Desired outcome: Change the rating to PG or better yet, do not show movies that glorify such tragic and unGodly lifestyle.

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5:33 pm EST

Hallmark Christmas large bags

Dear Customer service representative. I purchased three rather expensive Christmas bags to hold and bring gifts that I give each family, and then I expected when they were empty to reuse them for other Christmases. I paid $5.99 for each bag and I bought 3 of them probably last Christmas or the year before. The problem with them is that while they are beautiful with gold leaves and red berries and red trim with gold lines, the front of the bag is filled with gold sparkle which gets all over everything! Relatives don't even want me bringing the bags into their homes! If I pay $18 for three Christmas bags to tote to and from relatives, I expect to be able to keep them and reuse them. The reference numbers are XGB 2595, Gift Bag SAC-CADEAU with scan number [protected]. I would like some compensation for them because they are beautiful but so terrible that they can't be used as intended.

For your information, I will no longer buy any Hallmark Christmas cards that have glitter as part of their decoration for the same reason. When you are writing out cards, glitter gets on the table, or on my hand, I did buy 5 boxes of absolutely lovely Hallmark Christmas cards in white with blue writing but with no glitter!

Desired outcome: My money refunded or store credit. I shop at the Hallmark stores in Dunkirk, MD, Prince Frederick, MD, Wilmington, NC and Pompano Town Center, FL.

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1:19 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I give high praises to Candice Cameron Bure for leaving Hallmark due to the decision makers decision to make LGBTQ movies. I am very disappointed in the CEO's decision to make these kinds of movies on Hallmark. Hallmark used to be a reliable wholesome viewing choice, in an otherwise overwhelming amount of opposing content on other channels. You caved in to...

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8:33 am EST

Hallmark Gay, Lesbian, LBGT, etc.

I have always enjoyed and watched your movies. They were healthy, good story line, and just stood above all of the Hollywood Filth. Now you have been influenced by the WOKE and Gay 2% Society, and incorporated their views into films that the other 98% enjoy. I will and have turned off your movies that have any form of this 2% WOKE infection. Many more I have to turn off, Hallmark Movies will be avoided by myself, and the other 98%.

Desired outcome: I would like an apology, for you being influenced to damage your reputation, and attempt to force the general public to the accept, or even have to view this ideology.

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12:20 pm EST
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Hallmark All hallmark movies

In the last two to three years, Hallmark has gone woke and it's very tiring. Every movie and show has a gay couple or love story. If you look at in terms of the actual percentage of gay people to straight people, Hallmark movies make it seem like it's almost 30% of the population is gay.

The reality is it's less than 5% of the population. If Hallmark must include a gay couple or storyline, at least stick with the correct percentage instead of having them in every single movie.

However, they have lost many, many of their top stars because of their stupidity in not listening to them and their viewers. They caved in to the pressure, like everyone else in the entertainment business, and they're losing viewers too.

I've watched almost all the movies this season on Peacock because we cut the cord this year. Since Hallmark stupidly chooses not to stream their current movies on their apps, the fact that they're showing their movies via Peacock shows just how badly they need viewers.

The problem is that most of the movies this season are bad. They're either poorly written or poorly acted or both. Not to mention they brought in ridiculous themes for several of them. That only leads me to believe they lost a lot of writers too.

Wake up, Hallmark! Stop the woke! You're only hurting yourself.

Desired outcome: Restore Hallmark to what it was before they went woke. Making good, upstanding movies without the weird themes, and before they lost all their stars.

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r2swanger
Dunlap, US
Dec 30, 2022 2:57 pm EST

Hallmark channels have been my favorites from the beginning. Now they are pure trash. I can't just turn on a channel and expect a good movie. I get men kissing each other! This is pure sind and I will not tolerate it in my household. Bye, bye Hallmark.

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dbenson99
benson, GB
Dec 30, 2022 8:36 am EST
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Hallmark movies are really bad. The writing is shallow, no character development and people fall in love too fast. There seems to be two plots - boy and girl fall in love, or boy and girl don't like each other and then realize they are in love. Everyone smiles +90 percent of the time. All of it together makes me want to vomit.

Then there is the overabundance of lgqbt themes. You'd think that 30% of the population was gay based on how often this is projected in newer movies on Hallmark. It's not the theme that is the concern to me, it's the frequency. What else? Oh, this channel is +95 percent white

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S
10:12 am EST

Hallmark Hallmark movies for 2022

I can no longer watch your Hallmark Christmas Movies with my children because the content is not appropriate for younger children. You have made too much of an effort to include LGBTQ couples on all levels. My kids don't need to see couples with two fathers, lesbians, and worse. These types of "unions" are not normal, and they never will be. I'm tired of trying to answer questions from my kids about "what is going on" in your movies. Please return to heartwarming Christmas movies that the whole family can watch together. This means traditional male and female relationships without the "other stuff". We're moving to Great American Family movies until you change your ways and return to family values. Stephen & Anita Winkler

Desired outcome: Stop making movies with all of the LGBTQ stuff in them. We don't need that garbage available to our children.

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7:19 pm EST
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Hallmark Movies featuring gays and lesbians

I am very disappointed in your movies involving gays in marriage and kissing ..l have always been a hallmark fan and have ordered many movies.

Every time l see a gay or lesbian movie l will not watch it ..

l am happy the options are opening up for us as Christian’s .

It was never Gods plan in creation ..but we like telling him what’s acceptable .

I had a Four hour visitation with Jesus once and

I know your on the wrong side of this .

Just read the Bible ..

Desired outcome: Pulling gay and lesbian movies off your stations Disappointed you place a small percentage less than 10 percent into including in your movies ..We will never conform to you pushing this on us.

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9:56 pm EST
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Hallmark Movies

We have been watching the Hallmark movies for years and passing it on to friends. We can no longer do that because of the gay and lesbian lifestyles advertised and pushed on us. We have to change the channel and move onto GAC where they value relationships between a man and woman and family values. My friends are saying the same thing. We are very disappointed.

Desired outcome: For Hallmark to change back to their old ways without gays. And produce family movies without gays and lesbians.

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1:49 pm EST

Hallmark Hallmark Movies Now App

I was encouraged by my husband to pay 4.99 for this app so that I could watch these movies when I wake early in the morning and could watch in the privacy of my living room. However, none of the new movies are available except one or two. There were a couple I was really looking forward to seeing And can’t because they are not added to the Hallmark Movies Now app and channel w even after they debut on the Hallmark channel. Is there a good reason for this? Most of the ones on the app I’ve seen at least a couple of times and I was looking forward to seeing the new ones. I’d love an explanation.

Desired outcome: Explanation

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7:08 am EST

Hallmark Hallmark Movies

I have enjoyed Hallmark movies for many years. The last few, however, I have been unable to even finish. The movies have gone down in quality in all areas — the script, the quality of acting — every aspect of the movie seems to offer the least amount of effort possible. The story lines are so predictable now that there’s no reason to watch — each movie acts as a checklist. Couple meets and dislikes one another immediately? Check. Couple must work together however on mutual project? Check. Make that project a small town festival? Bonus points. Include copious amounts of dialogue to require less set changes? Yes — we noticed. Make one of the couple a Royal and the other a commoner with the last scene a Royal ball? Check check. Start adding social statements into the movies that feel contrived? Check. Lack of any pride in backdrop details such as falling snow added to bright blue, cloudless skies, fake flowers added to landscape, every shot obviously requiring a fall or winter flower or ribbon in the background — we get it already, it’s fall or winter or whatever the theme.

So Hallmark has chosen to offer us assembly line movies. Obviously we’re not choosing what we believe will be Oscar contenders when we choose to watch a Hallmark movie. We don’t expect, however, to be insulted by the movie. Hallmark’s target market is women viewers. Would they offer so little effort for a movie targeted to men? Definitely not. Looking for a social statement? Make movies for women that take more than just minimum effort because I think your minimum effort just hit the point where your viewers will leave for other networks. I am now looking to PIXL and GAF now for viewing options.

Desired outcome: Better quality movies

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Pat Stumpf
, US
Jan 31, 2023 9:03 am EST

My kids watch so they can see who can spot the story line first. “Your into him/her, there’s a little something on your face, nose, cheek, etc.) parents, significant other, died in a car crash, shop for a Christmas tree and the mandatory snowball fight, gallons of hot chocolate”. So tired. Can’t forget the occupations; party planner leading this year, trying to make partner, marketing executive, few doctors thrown in. Again nothing original except men smooching men. So channel change for something better.

ComplaintsBoard
G
10:39 pm EST
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Hallmark Gay shows

We tried a show on Netflix. Way to much ABC people and their sick actions. We thought for sure Hallmark would be a good clean Christian based Channel.

First Christmas’s show shown in 2022 was falling in love in the country. It shows two women. We thought they would find some cowboys. Nope, they found each other.

This is sick and not normal, no matter how hard parts of our sick society tries to claim it’s okay.

We were going to cancel Netflix and join Hallmark, but you are just as woke as the rest of Hollywood. So sad. There are plenty of god fearing peeps out there to keep you alive without having to resort to filth and parts of our off beat society.

Desired outcome: Make only clean, Christian type movies that the entire family can enjoy. Gay and LGBQ is not normal and never has been.

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RFB54
, US
Dec 04, 2022 11:47 am EST

We have been enjoying "The Good Witch" for 6 seasons. We saw this as OK for our children to watch until 2 women became a couple. This is disgusting! I cannot believe that Hallmark caved in to this corrupt society. We no longer watch anything on Hallmark.

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P
3:51 pm EST

Hallmark Movies

Longtime Hallmark customer, age 74 and am very disappointed in the direction your new CEO is taking as far as LGBT. I was so enjoying your Three Wise Men and a Baby movie and laughing out loud in parts. Then Paul Campbell has a talk with his brothers about the baby and mentions the "Dad and Mom" but you just had to add into the script "Dad and Dad or Mom and Mom" which totally turned me off. There is your"filtering in" the wrong teachings. Dad and Dad can't make a baby or Mom and Mom. I have been enjoying Great American Family Network and many of my friends are too. Hallmark leaves a bit of a bad taste in my mouth for past couple years. My suggestion, which I know you won't do is

to say before the movie starts as a disclaimer: This movie contains content

that will be offensive to Biblical based Christian families or "LGBT's will love

this movie and leave it at that. So disappointed with direction you are taking.

Desired outcome: seeing a disclaimer on your movies when starting on tv.

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Towebarr
, US
Dec 10, 2022 9:43 pm EST
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Another disappointing weekend watching Hallmark and their display of homosexuality mixed into their script. and I used to really enjoy the romantic movies before they decided to use their platform to contaminate the idea of loving and caring relationships between a man and a woman. No longer a family channel. I, like others, find solace in GAC network and their decision to respect our desire to watch clean and wholesome tv movies with real family values.

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CHargis
, US
Dec 09, 2022 8:46 am EST

Well said. I rarely watch Hallmark anymore. I’m not their target audience.

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Terry421950
Norwich, US
Dec 01, 2022 10:07 pm EST
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I wish you didn't repeat your movies. To be honest, it was nice to watch Christmas movies in October, but now I am seeing a lot of repeats during this Holiday season. Also, your movies are as good as some of the younger actor's can portray the characters. Which is not good. They bring down your Hallmark status. Happy Hallmark holidays!🌲

ComplaintsBoard
K
7:51 pm EST

Hallmark Homework go woke go broke

I have been watching the Hallmark Channel longer than I can remember and all of a sudden every movie has to have the gay couple and the black couple Or the interracial couple It is so sad that even Hallmark is.pandering to the mob. Homework used to be a good family values channel but not anymore you must have a nice diversity and equity white people hating division Less than 1% of the population is LGBTQ RST UV or whateverAnd 13% of the population is black how many of those are women let's be generous and say 7% how many of those watch Hallmark let's be generous and say 2% so you've started a whole division called mahogany that is again canceling white people how about you have a channel called vanilla that's just white people oh that would be racist wouldn't it but it's not racist to have a whole black channel Let me tell you can pander all you want by calling people under privileged and underservedWe are all created equally it's what we choose in life that makes us prosper or so quit with the victim status quit treating white people like they are nothing while pondering to the left and speaking of left that's what I just did and I won't come back so whoever you put in charge and your new Equity people will put you in the same position Disney is in and I hope every ChristianAn American loving individual turns you off and never goes back how dare you after the years of loyalty of your viewership throw us in the garbage to pander to < 3% add it all together but I'm sure you're black equity and inclusion director is very pleased. It's so funny you talk about blacks underserved how many blacks are in Congress how many blacks are heading governmental offices they're not served 13% and more than 50% of government so take That reality And stop your pitiful pandering

Desired outcome: The obvious racism blatant late thrown towards white people should cause them to be shut down

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11:43 pm EST

Hallmark Movie

Inwas watching the movie Time For Him To Come Home For Christmas and felt VERY offended that Holland Roden (Elizabeth Athens) did not shake the COO’s hand under the ruse of having cupcakes in her hand (first 3 minutes). I did not continue to watch this movie after this blatant show of disrespect. Common sense would have warranted for her to put the cupcake on the platter that she was holding and then have some proper manners and shake his hand. Her “mother” was standing there and did not dictate proper manners as well. It felt RACIST. Please cast and do better. I love Hallmark and would hate to have to find another network to watch for Christmas stories

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3:32 pm EST

Hallmark The movie channel

We use to love Hallmark movies and mysteries, but we will we no longer be viewing this channel. We are now viewing the Great American Family channel which we feel provides movies that the majority of people want to see. We are disappointed in the woke agenda appearance in almost every show. I feel like it is being pushed down my throat. Fortunately, there is another channel that represents the majority of people. Hallmark is following Disney's woke agenda and it has cost them millions. I have contacted many of your advertisers with my complaints .

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Frannie E Tate-Garcia
, US
Nov 30, 2022 4:42 pm EST

I used to love Hallmark movies, but I am now sick of same-sex relationships that are being pushed ad nauseum. Hallmark is now so woke that I am through with them.

About Hallmark

Screenshot Hallmark
Hallmark.com is an online retail platform offering a variety of products including greeting cards, gifts, ornaments, and wrapping paper. They also provide personalized items and seasonal decorations. Services include a card subscription and Keepsake Ornament Club.

Hallmark Customer Reviews Overview

Hallmark is a well-established company specializing in greeting cards, gifts, ornaments, and wrapping paper suitable for a wide range of occasions. They offer personalized products and keepsakes that cater to various personal and seasonal events. Additionally, Hallmark provides a selection of home decor items and an array of gift-wrapping essentials. Their services include both in-store and online shopping options, with the added convenience of an e-card service for digital expressions of care and celebration.
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Overview of Hallmark complaint handling

Hallmark reviews first appeared on Complaints Board on Mar 14, 2008. The latest review A Heartfelt Review of Karen's Hallmark Shop was posted on Mar 29, 2024. The latest complaint 2022 koc membership was resolved on Mar 09, 2022. Hallmark has an average consumer rating of 1 stars from 429 reviews. Hallmark has resolved 11 complaints.
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  1. Hallmark contacts

  2. Hallmark phone numbers
    800 902 0900
    800 902 0900
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    50%
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    United Kingdom
    1800 729 999
    1800 729 999
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    5%
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    Australia
    +1 (800) 425-5627
    +1 (800) 425-5627
    Click up if you have successfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 425-5627 phone number Click up if you have UNsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number
    United States
    +1 (800) 268-3230
    +1 (800) 268-3230
    Click up if you have successfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 268-3230 phone number Click up if you have UNsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number
    Canada
    +61 800 651 845
    +61 800 651 845
    Click up if you have successfully reached Hallmark by calling +61 800 651 845 phone number 0 0 users reported that they have successfully reached Hallmark by calling +61 800 651 845 phone number Click up if you have UNsuccessfully reached Hallmark by calling +61 800 651 845 phone number 1 1 users reported that they have UNsuccessfully reached Hallmark by calling +61 800 651 845 phone number
    Australia
    +32 36 807 251
    +32 36 807 251
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    100%
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    Belgium
    +31 104 596 515
    +31 104 596 515
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    Netherlands
    +91 114 141 0000
    +91 114 141 0000
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    India
    +91 114 141 2222
    +91 114 141 2222
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    India
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  3. Hallmark emails
  4. Hallmark address
    2501 McGee St., Mail Box 100, Kansas City, California, 64108-2615, United States
  5. Hallmark social media
Hallmark Category
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