The complaint has been investigated and
resolved to the customer's satisfactionResolved Hall & Associates- Attorneys At Law — Harassing phone calls over &debts&
resolved to the customer's satisfaction
I'm recieving harassing phone calls from "Hall & Associates". I'm being told "I own 186.00 for a check I wrote to china panda (chinese food restaurant) in 2006." I don't doubt a check was written because my ex fraudly wrote checks in my name and used my debit/credit cards while I was in the hospital, causing me to ultimately file bankruptsy. When I spoke to this VERY rude man, I told him I was under the impression this was covered under my bankruptsy and he he told me this was NOT covered and I had to pay before they take me to court.
When I said I would pay the debt but at that time I would only be able to pay 20.00 that day and would pay the remaining balance the next time I get paid. (2 weeks from the date I called). He then said "I'm not interested in your 20.00 dollars or your excuses" and hung up on me.
I was very upset so my fiance called them back to help me resolve the issue. After being put on hold and transferred three times, he finally got on the phone with "Jay". Jay kept saying over and over to him "put Sarah on the phone". When he handed the phone to me the guy very rudely said "this is your matter not your boyfriends and you should not have had him call". I said "Well, you hung up on me when I tried to make reasonable arrangements with you so, obviously, you don't want to resolve the matter with me". He then said " I get paid damn good money to get my clients their money and this firm is not a collection firm and my clients expects full payment" and "it needs to be paid in full by Western Union".
Me and my fiance agreed to pay in exactly two weeks and was told he " would let it sit on his desk for exactly 2 weeks" and the total was 190.00...(please note that somehow in a matter of minutes the bill went up).
Also- we never got his last name, nor was the phone answered the first time I tried calling (it went to voicemail that DID NOT say the business name or anything on their voicemail message, which in my experience is not typical for any legit business.)
So after he spoke to us the way he did we considered calling his supervisor, manager, CEO or anyone in charge, but checked their website to even see if they were a real lawfirm first. The site looks relatively real but only list one attorney's name.
I was also NOT told a check number or specific date. Only a year (2006). I was refused any documentation.
The harassing phone calls have continued and after researching their "business" and consulting my bankruptsy attorney AND my personal attorney, I was instructed not to send them any money by both.
Two months went by and I didn't hear anything. Then, the calls started up again. And they are now calling my mother's phone number and harassing her to get to me for a debt that I technically do not owe because my bankruptsy attorney confirmed it was included in my case.
I'm beyond frustrated because the calls won't stop and the people are impossible to reason with.
I feel strongly that these individuals are scam artists and just want them stopped.