H& R Block — Fraud
Many of us have heard the phrase, “Let the buyer beware” and sadly it applies to our family. For many years I have had H&R Block do our taxes. The motivation; I wanted the security that came with the “Peace of Mind” protection plan that if there was an error they would be financially responsible. I made this clear the first time I went and was led to believe I had this coverage each year I returned. Everyone I dealt with led me to believe I had the coverage. Recently I received a notice from IRS that there was a mistake on my 2006 taxes and I owe $2400. I called H&R Block and they pulled up my file on a computer. I was told to relax and that I have the “Peace of Mind” protection. To make a long story short, I do not. It did not matter to H&R Block that I was lead to believe all these years that I had the coverage and the fee supported this belief. What mattered were their records and according to them, I never asked for the protection which is not true. I trusted this company. I write this as I want everyone aware of this situation and to know the “Peace of Mind” protection is only $30 more!! I am one of those people who buy the maintenance agreement of items, and extend them when it comes up to renewal. Why wouldn’t I pay the $30 more to have the “Peace of Protection” – sadly it is because I thought I had it. I will not ever use this company again but if you do, please make them show you that you in fact do have the “Peace of Mind” protection. Don’t trust them as I did….