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Guy4Game
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2.8 9 Reviews

Guy4Game Complaints Summary

4 Resolved
5 Unresolved
Our verdict: Dealing with Guy4Game, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Guy4Game reviews & complaints 9

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ComplaintsBoard
L
11:23 pm EDT

Guy4Game Non believer of the product of wow gold

This is the so called phone # 1888 221 1554 which it rang a few times and hung up. I doubt this is their real address 276 5th ave., suite 704-305 new york, new york united states - 10001 and here is their web address www.guy4game.com. I have written to them with no luck or response. I am contacting the bank in the morning and filing fraud charges

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R
1:30 am EDT

Guy4Game Horrible service

I don't trust them anymore.
They didn't deliver my purchase and I asked for a refund. Which was never received either.
I called many times. No answer.
I wrote numerous emails. No answer.
If it's not an obvious scam, then what is it?
I have been waiting for my money for two weeks and I think it's not the end.
Not sure I can recommend you to contact them. I don't want anyone else to be scammed like me.

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M
2:12 am EDT

Guy4Game Support

I must say that Guy4Game has the worst support you can ever imagine. These guys are completely useless, unprofessional, rude and ignorant! I will never deal with them again and would not recommend Guy4Game to anyone, better stay away.
Bought some gold and never received it and when I contacted customer service they claimed that I did get the gold. Later they called me a liar and refused to communicate any further! I'm absolutely disgusted with these guys!

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Is Guy4Game legit?

Our verdict: Complaints Board has reviewed Guy4Game and concludes it's largely legitimate, assigning a high trust rating. This suggests that interactions with Guy4Game's website can generally be considered safe, allowing users to proceed with a degree of confidence. Trust in Guy4Game's services, but remain informed and cautious.

Guy4Game earns 79% level of Trustworthiness

High Trust Suggestion: Guy4Game evaluated with 79% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Guy4Game. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Guy4game.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Guy4Game has a strict no-refund policy for all purchases, and any attempts to dispute a charge with the credit card company are met with evidence of the policy. This prevents many chargebacks, but also results in dissatisfied customers who feel they have no recourse.
  • Guy4Game protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Guy4Game has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Guy4Game. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
Y
8:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Guy4Game Affiliate Scam

i joined guy4game.com affiliate program because i read on their website "We pay $0.01 per unique IP click even no sales".

after i reached the payout limit, their affiliate manager told to me "Goodbye", because the traffic that i drove to their site generated no sales.

this is ridiculous. absolutely unserious company.

Read full review of Guy4Game and 2 comments
Update by yakimoto
Feb 17, 2013 8:54 am EST

i joined guy4game.com affiliate program because i read on their website "We pay $0.01 per unique IP click even no sales".

after i reached the payout limit, their affiliate manager told to me "Goodbye", because the traffic that i drove to their site generated no sales.

this is ridiculous. absolutely unserious company.

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Goobliene
, US
Sep 17, 2012 5:11 am EDT

Total scammers. Purchased gold for GW2. They sent confirmation that they sent the currency, but of course - nothing. When I emailed to let them know was given a snippy email that I should have received it. Live chat is useless. Gave me the the round around and said they could not do anything without a manager and that this manager wouldn't be back for 2 days? Every other time in chat they conveniently disconnect after telling me they will check on my order. DO NOT BUY FROM THEM. There are better places to purchase from.

A
A
Aliuse
, US
Jan 11, 2013 12:52 pm EST

Cheater!

ComplaintsBoard
B
6:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Guy4Game pure scamming

i heard the complaints, and the supposed hacking and keylogging that goes on when most players buy gold, but wanted to try buying gold for wow anyway, so, as an experiment, i bought gold on a second account, removed my authenticator, and used the username and password of that wow account as my user name and password to register on their site ( i didn't want to compromise my main account, after all). everything went smoothly, but looked suspicious with a lvl 85 trading to a lvl 1, and then to my lvl 85. after a few months, nothing, but as soon as i decided to try it for my main account, blizzard emails me that someone changed my battle.net email, and this hacker went through the trouble of changing my security question AND used an authenticator to prevent further access, or recovery. bottom line, is this account was about to be sold to an unwitting buyer by guy4game, as deciphering my password or installing a trojan on my machine is, i guarantee, impossibru! the conclusion of this set up i initiated is, that, buying gold from these sites is dangerous, and regardless of how much they try to deny it, they are crooks, pure and simple.

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M
6:09 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Guy4Game No delivery

I have made 4 other purchase there and had not one problem. I recently made a 5th order and never recieved it.
They sent me a mail saying the delivery was made but I did not get it. I contacted customer support but that person "Vince" was very unhelpful and all he would tell me was to " Check your wallet"

I believe the deliver wa made to the wrong person and they are not willing to correct it. I just blew +$40 for nothing :(

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Update by masami
May 28, 2012 5:45 am EDT

EDIT to my original complaint.

After few days, I finally got a mail ingame with the gold that was promised. So in the end I did get the order :)

Thank you

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3:48 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Guy4Game SuckGuy4game

I bought gold from Guy4game and a few weeks later I got an email from blizzard saying they took it back. It pretty much said it was reported I hacked an account and they returned it to the account it came from which could only be them since it was the first time I ordered gold in 3 years. I talked to their live customer service and the just jerked me around. I would never buy from them again. Guy4game you suck!

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Coodge
Tulsa, US
Jun 14, 2014 9:50 am EDT

Do not trust guy4game They got my account banned would not refund me the money. Stole things from other accounts i had and got them banned for botting aswell.

When you cant contact a company in real life then there is issues with said company. never trust goldfarmers from china there is a reason why paypal will not work with this company

OliverCameron
OliverCameron
, CN
May 21, 2012 5:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello mate, I work for Guy4game.com.
I am sorry for the problem you met. Though it was a long time ago, I would like to try my best to help you and gain your trust towards our company again. Please tell me you opinion by email support@guy4game.com
Waiting for your reply.

ComplaintsBoard
B
3:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Guy4Game Terrible Customer Service

Absolutely the worst service i have ever had.DO NOT BUY OR SELL TO Guy4game. I bought gold from them for one account after selling my other account to them, never received the gold and after 5 days of fighting with there terrible customer service they gave me half of what i was offered for the account. Worst, and i mean worst customer service and there about as disrespectful as can be.

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SuckGuy4game
Saco, US
Dec 03, 2011 3:50 am EST

I bought gold from Guy4game and a few weeks later I got an email from blizzard saying they took it back. It pretty much said it was reported I hacked an account and they returned it to the account it came from which could only be them since it was the first time I ordered gold in 3 years. I talked to their live customer service and the just jerked me around. I would never buy from them again. Guy4game you suck!

ComplaintsBoard
S
2:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Guy4Game Scam

I ordered gold (a game currency) for Atlantica Online of 5.25 billion in return for my payment of $112 which I mailed to the address by mail and its been 4 weeks that they keep telling me to wait for the payment to arrive to them before I get what I ordered.

Read full review of Guy4Game and 1 comment
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Brandon Lee White
, US
Sep 01, 2018 9:47 pm EDT

All lies that's all they do is hire Chinese workers that barely speak/type English and pay them to tell u 2-8 hours for everything it is all lies [censored] this company dont use them unless u like lies

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Phone number

1888 221 1554

Website

www.guy4game.com

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