I am total upset with the GT Xpress 101 handled my purchase of this product. I ordered it on 1/21/08 and as of 2/11/08 I still have not received the product. They also charged me for 2 items which I did not order and have already charged to my account a total of $173.00 for a product that has not been delivered. I contacted the company and informed them when the item is delivered I plan on returning it for the negligence on not fulfilling their responsibility in following through on what this company told me on the phone. They informed me it would take 2-3 business days for the item to be delivered. It is now a total of 21 days and counting still has not been delivered. I will never ever do business with any more products that advertise on TV. It has been a nightmare and am looking forward on how long it will take to receive my credit to my charge card.