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Groupon.com Customer Service

0
Complaints195
Pending0
Resolved0

Groupon, Inc.

600 West Chicago Avenue
Chicago
Illinois
United States - 60654

Customer Support Phone Numbers

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Groupon.com Complaints & Reviews

Groupon.com / order showed paid/printing showed groupon unavailable

Si
Sid4 on Feb 25, 2019

Last night (Sunday night) I ordered a Groupon for my wife. The Groupon had a special price ending that evening. The screen showed it was paid. When I went to print the Groupon, I received a screen that side Groupon was unavailable and that it was not my problem — it was their's. I went to...

Groupon.com / follow up with pictures/hair service at dana at simply chic hair studio

Li
Linda Furseth on Jan 7, 2019

I previously submitted a complaint. I had highlights done on my hair on 1/4/2018. I was dissatisfied with the service/results. I have pictures to follow up my complaint. Notice the banding areas on the hair. Additionally there are orangish areas. The highlighting was done incorrectly, I am requesting a refund of my Groupon. Sincerely, Linda Furseth

Groupon.com / hair service/highlighting

Li
Linda Furseth on Jan 5, 2019

I purchased a groupon for a cut and highlights at Dana at Simply Chic Hair Studio. I arrived and had to wait in the chair while she took time to eat lunch. Note I was on time for my appointment. She didn't take any time to discuss what I wanted. Since I had never had highlights before, I...

Groupon.com / ticket

Wa
Wanda Merk on Jan 1, 2019

I purchase a ticket for my son didn't. give me an option for a name I assume it would not have a name on it. the voucher did mine. this was a gift for my son birthday who lives in los Angeles. I live in Indiana.. I sent them email which was no help I talk to ticket master but no help since...

Groupon / deal on 16x12 canvas, ord # 1075126015

Ch
Cheryl Pilger Sardina on Dec 20, 2018

I've tried to track the order and it always says not found. The payment of $92.90 was taken out of my account on 12/10 by BestCanvas Inc as this was my first Groupon and didnt know how to do it correctly. So honestly there are 2 issues! How do I process the order I already asked and...

Groupon.com / event tickets

Ta
Tawna N on Dec 10, 2018

On 10/9/18 I purchased 2 Nutracker tickets for the Kansas City Ballet using your service. Order # VR50942. The event was Saturday December 8, 2018 at 7:30pm. I never received the tickets for this event, and was told at Noon on the 8th FanXchange would not be able to fill the order. Thi...

Groupon Coupon / bamboo cutting boards that need to be personalized and redeemed

Ly
Lynnnnnnnnnn on Nov 28, 2018

You have heard this before because even Groupon will not help and tells us to go directly to Qualtry. Website and link do not come up after multiple tries over two hours. The boards are bought through Groupon. A voucher with a Redemption Code is given so when you go to their site you can...

Groupon.com / printerpix

Nl
nlf on Nov 24, 2018

i ordered a blanket and i have not used voucher - when i hit view voucher i then selected "redeem" because i thought i was redeeming the voucher - i did not get the voucher code and now i am receiving message that i used the voucher - i have not used the voucher and need a new one - what...

Groupon.com / where is my order

Ma
Marilyn Glass on Nov 4, 2018

I order and paid for this on sept 13.. I have yet to recieve it. Every time I look it up it says in transit. There is no way to get a hold of the seller is this a scam? View fine print Groupon goods Only one elvis licensed crossbody bag for women Purchased: sep 13, 2018 Qty: 1...

Groupon.com / printerpix, bait and switch followed by outright theft. no longer able to contact.

De
Debbie Stice Eversole on Oct 28, 2018

I ordered 5 photo books with a groupon...they sent one and told me I would have to pay an additional $25 to get the rest of my order, I reluctantly paid the money. They have never processed the remainder of the order and have given me the run around when I have contacted them. I have asked...

Groupon.com / refund

An
Andrew Camargo Guerrero on Oct 25, 2018

I ordered 2 tickets for whale watching and I call Groupon tonreasure that I have purchased them but when they told me that it was 48in advance to use the tickets so I kindly ask the representative to refund my money back for 45$...I've called about 3 times and I've talked to to the...

Groupon.com / catalina flyer tickets

Th
Thrunndle Lott on Oct 9, 2018

I purchased 2 Catalina Flyer tickets March 30, 2018 order # 1000-090550-588799 from Balboa pier. newport bch to Catalina Island. For the dates of Oct 12 2018 returning. Oct 15 2018 approx 7 months in advance as well as paid for. I just recieved a alert notification from Catalina flyer...

Groupon.be / payment not received

Ne
Nellya Serikova on Oct 4, 2018

Hello, I bought a hotel deal in Brussels for 169 Euro on groupon.be on 10th of June 2018. I saw that I have chosen the wrong options as I wanted to choose stay + dinner where I chose stay+massage. On the deal, It said that there is free cancellation before 48 hrs. So on 11 the of June, I...

Groupon.com/Atlanta / customer service availability

Ji
Jim Moncrief on Sep 26, 2018

I have spent hours in the last week trying to contact chat/customer service for this company. It is near impossible to make contact with a human about any transaction good or bad and should not be so. Any company that takes peoples money should take a clear and present responsibility of...

Groupon.com / bubbles carpet cleaning

Pe
Penny Davis on Sep 23, 2018

6/27/18 They showed up, parked in the ally, said they couldn't reach my home(?) and left. I am 72 and moved chairs, tables, lamps, etc. I have lived here for almost 20 years and have had the carpet cleaned about twice a year. Because I could not wait, I called another group and paid 180.00 I paid...

Groupon.com / merchant services nightmare

Sh
Shaye P.K. on Sep 6, 2018

I'm incredibly upset with our experience. We've used Groupon for almost 3 years to help promote our spa. Almost every experience I've had has been negative. Everywhere from completely ignoring us to changing our campaign details without our knowledge. My most recent headache has been...

Groupon.com / groupon select

Rj
Rjmaclesn527 on Sep 6, 2018

I'm not a user of groupon. I tried it a few times years ago but didn't have good experiences with the deals I purchased. The event tickets weren't as advertised, the metchandise was either subpar or very late in arriving, etc. And obtaining refunds were a nightmare and more than once i wa...

Groupon / hotel

Cl
Claudia347 on Sep 4, 2018

I went onto Groupon to book a hotel, there was only one option to book and I did the online chat to confirm that breakfast and dinner was included. I saved the chat and it shows the Groupon customer service rep say it was included so I booked it. Find out it's not included. Messaged...

Groupon.com IL / executive on the main

Ri
[email protected] on Sep 1, 2018

I purchased a coupon from executive on the main. I have not received the coupon in my stuff it shows no purchase made. I have a copy of my master card statement showing it made on 8-1-18 $ 12.50 Please send a copy of coupon via e/mail or refund purchase amount. If no response I will...

Groupon.com / customer support

Sa
Sarah824 on Aug 22, 2018

I spoke with Jithian S., a customer support representative, through your online messenger. I was looking for a refund for a service I was unable to use due to the merchants cancelations because of weather (sky diving experience). Jithian was of little help saying I was only eligible for...