Greyhound Lines reviews and complaints 1
View all 617 complaintsGreyhound Lines - bus safety/ maintenance / customer service /
On July 9 I took a greyhound bus from Union Station to NY at 7am. The bus was old and had a funky smell. We took the road and after 3 hours of driving the bus stopped and wouldn't start again. The driver stopped and followed the procedure, and another bus stopped after a couple of minutes. I was lucky to be sitting in one of the first seats because the other buthat stopped to help had 10 more seats available, and the rest of us had to wait until only God knows for how long.
The issue is that the bus was in a terrible condition( poor or absent maintenance) It felt like the bus was falling apart and there was something wrong with the breaks. This is absurd! What about safety!?
On top of that I had to paid 20 dollars to reschedule my booking for an earlier time on my way back from NY to DC and the bus was late! More than 2 hours
Latest Greyhound Lines Reviews
Safety/luggage lost Negligent bus driver, clueless greyhound bus station staff, & wrongful separation/ mishandled/lost personal property (luggage, etc.) My kids were left on streets Greyhound bus booking number 3125504198 Lost luggageGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!