The complaint has been investigated and
resolved to the customer's satisfactionResolved Greyhound Courier — scam!
resolved to the customer's satisfaction
British national lottery headquarters:
28 tan field road,
Attention: kurene poelstra
Good day to you. your funds has been approved for release and we have sent your cheque and other vital documents relating to your winnings to our affiliate courier company, greyhound express courier. it is important to note that services rendered by this courier company are to be paid for by you and not the lottery board. greyhound express courier does operate on pay before delivery (p.b.d) service to winners of the uk national lottery thus they shall not commence delivery until they are paid. attached to this email is a copy of your winning certificate that was obtained from the uk gaming control and sent to the courier company. below are the options and duration for delivery.
Courier express...£805 ( 24 hours )
Courier regular...£599 ( 3-4 working days )
Courier economy..£441 ( 5-6 working days )
See below the contact information of the administrative officer. you are advised to act accordingly.
Mr. blake lewis
You can contact greyhound express courier, the affiliate courier company for the uk national lottery for assistance in claiming your winnings as they will help you to facilitate the delivery of your winnings before the next lottery draw. you are required to contact the courier officer via email or phone.
Do keep us updated in regards to your progress with them.
Dr. reagan kegan
© copyright [protected] the u.k. national lottery inc
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6th march, 2009
Dear valued customer,
Compliments of the day to you. thank you for choosing greyhound express couriers for your parcel delivery service. this is to inform you that we are in possession of a certified cheque and a lottery winning certificate which is to be couriered to you. you are to confirm your alternative mailing address to enable us dispatch your parcel immediately. note that we also do not deliver to p.o. box address or street corners but to your residence or valid office address.
Please save this document as it contains important information about your parcel at greyhound express couriers.
Your order number is lb4560017. attached to your parcel is the original copy of your winning certificate, together with a covering document (money laundering protection and letter of affidavit for claims) from the british government stating that the money was obtained legally through their national lottery along side your cheque. this means that you have been officially cleared for payment by the verifications dept. at the headquarters of the uk national lottery. below this mail is your parcel delivery invoice which stipulates the mandatory administrative charges that you are required to pay to enable us courier your certified bank cheque and winning certificate to you. the charges are a little high because of the comprehensive insurance cover we have undertaken in case of loss, damage or theft of your highly sensitive parcel. we assume all responsibilities in case of any eventualities. the charges can be converted from british pound to your local currency by visiting www.fxconverter.com
Furthermore, you are to choose an option of delivery from the invoice and payment of delivery charges should be made via western union money transfer to our account officer as you are quite aware that we only operate on pay before delivery service for winners of the uk national lottery. as soon as we receive confirmation on what option you have chosen and paid for, we shall commence the shipment of your parcel to you. be advised to confirm your correct mailing address in your next correspondence with us to enable us ship you parcel to you.
We have received instructions from the lottery board that all winnings not claimed after next week should be considered forfeited as it shall be sent back to their headquarter where it shall be reused for the next promotion.
Payment of any delivery option you have chosen should be made through western union money transfer to our account officer with the details below:
Name of receiver: nichol jenas
Address of receiver: unit 3, harewood row, london, nw1 6se england.
Note that once payment is made, the receipt given to you at the western union office should be scanned and sent to us via email.
Furthermore, you are also advised to send to us the details below as printed on the western union receipt given to you where transfer was made.
1. name of sender as printed on the western union receipt.
2. address of sender as printed on the western union receipt.
3. amount sent as printed on the western union receipt.
4. money transfer control number (mtcn) as printed on the western union receipt.
5. name of receiver as printed on the western union receipt.
Parcel delivery invoice
1. courier express 2. courier regular 3. courier economy
Delivery duration 24 hrs next day 3-4 working days 5-6 working days
Courier charges £ 115 £ 50 £ 25
Administrative £ 210 £ 170 £ 120
Insurance (cci) £ 375 £ 305 £ 245
Valued added tax £ 105 £ 74 £ 51
Total cost (gbp) £ 805 £ 599 £ 441
Total cost (usd) $1, 697 $1, 217 $ 908
Note that your parcel is bonded and protected by a hardcover insurance policy, which makes it impossible to make any deduction before it is remitted to you. this means that our courier charges cannot be deducted from the prize. this is in accordance with section(13)1n of the national gambling act as adopted in 1993 and amended on 3rd july 1996 by the constitutional assembly, this is to protect winners and to avoid misappropriation of funds.
You will be required to sign for the parcel as soon as it is delivered to you thus we will need either a scanned copy of your international passport or your driver's license for identification purpose.
Please note that if you cannot pay for the delivery of your parcel, do inform us so that your cheque can be sent back to the lottery board where it shall be reused for the next edition of the draw as all orders not delivered within the next one week from this communication will be returned thus your urgent reply to this mail is needed.
We are glad to be of service to you!
Mr. blake lewis (customer service department)
Please do call customer service line for confirmation.
phone number:tel: +[protected]