The complaint has been investigated and
resolved to the customer's satisfactionResolved Greentree Mortgage Servicing — Mortgage pmts and water damage
resolved to the customer's satisfaction
HELP! HELP! HELP!...First let me say it has been pure hell dealing with Greentree Mortgage...they don't want to give me a modification on my loan...they talk very nasty to me and threating me...they make comments and say that I am never going to make my payment because I don't care...they just go on and on and on...I ask about lowing my interest rate and also I ask about the plan that President Obama put in place and they state to me that it don't pertain to me...I can't get help with that program because I have Doublewide home...Also, right now I have water damage coming from a leak in my hot water heater...the rep.(cindy in claims) stated to me that I can't get the money to fix the damages until I fill out forms and send her documentation...take it they sent a claim adjustor out to our property to access the damages and he took pictures and sent me and my husband a item statement of the damages...I need someone to please help me with this situation...One I need my damages fix and also I need my mortgage refinance with low interest rate or a modification...I have to children one is a sophomore in college and my daughter is going for masters...I have pay the internal revenue services...that is how i fell behind on my mortgage payment...NOT ONLY THEY ARE NOT HELPING ME MY PMTS INCREASE FROM 908.00 TO 985.00 A MONTH...PLEASE WHOMEVER READING THIS I NEED SOMEONE TO REACH TO HELP MY FAMILY...GREENTREE IS HORRIBLE, NIGHTMARE...HELP ME!