GreaterGood reviews & complaints 28
Keywords
order customer service refund experience purchase email company package animals response item disappointed money website cancel shipping representative support quality returnNewest GreaterGood reviews & complaints
I ordered a face mask at GreaterGood the code listed in the advertisements with each mask did not work and customer service would not honor it.
On July 1, 2020, I ordered a face mask through GreaterGood and the code to give a ventilator face mask to front line workers GIVEAMASK would not work. Customer service told me that they would not honor the GIVEAMASK to front line workers as advertised on the site because I had not entered the code when ordering which was impossible to do. It is false advertising.
Never received order
I bought two pairs of pajamas and a face mask off the Rainforest site at GreaterGood.com. I paid for them. They said they were shipped. But they never arrived. I've tried unsuccessfully to get a hold of them. I've never received any communications from them whatsoever. No explanation, no excuse, no offer of a refund. They just took my money and disappeared. I will never support them again.
the animal rescue site and the breast cancer site
Today when I opened each of the following sites I received the following message:
The requested URL was rejected. Please email customerservice @ greatergood . com (remove spaces) with the support ID below.
Support ID [protected]
I hope that I can open the site tomorrow because daily I visit these two sites to click to help animals and women to get mammograms.
Thank you in advance.
Pamela S Koeller
no longer by my side necklace.
I still have not received my necklace yet. I did receive my door mat witch I love. I order it a few weeks ago. I placed the order on or around Aug.6th. The order number is [protected]. I don't know if this is just for the door mat or for the whole order. Hope you can help me out. I really want the necklace. It has a lot of meaning to me. My address is 3748 S. Paseo De Los Nardos Green Valley, AZ. 85614.
defective coffee mug
Order Number [protected]
The mug I received has small sharp chips of ceramic stuck to the bottom of the mug. These could come loose and be swallowed, Thus representing a dangerous, life threatening injury, should they come loose and be swallowed
Could you please send me a return label, and a new item.
Thank you for your consideration
Caryn Mooiman
Sent from my Galaxy Tab® S2
As of this date I have not received a reply to my request
Worst ever!!
Please don't order from this site www.greatergood.com they are the worst ever! I tried to make an order here but it was cancelled within first 10 minutes. Then I tried again and the same thing happened. Well, I decided that was not a big deal but when I checked my bank statement I found out they actually charged me for those two orders! I contacted them via email and in total sent about 10 messages. When they finally replied they said they did not take my money and that's actually it. After that they did not reply and never gave my money back, this website is an absolute fraud! Please avoid!
Never again!!
I used GreaterGood and ordered a pair of flip flops from them and the ones I received were too small. I just tried them on and returned to the package. I contacted customer service and asked if I could get a refund and they said yes.
I sent the flops back and later they contacted me and said that shoes came in a bad condition and were obviously worn! And they refused to refund my money. Then I asked them to send me those flip flops back but they said that these were already thrown away! How dare they?
Never again!
Necklace broke on the next day
I bought necklace from the company www.greatergood.com. I got it and the necklace looked great as on the picture. But when I first wore it, the necklace broke. I have no idea how it has happened. I only heard some strange sound and the necklace was in my hands with the broken clasper. The seller of course refused to change it and told that I broke it on purpose. So, be careful if you buy from this company. Not durable products.
GreaterGood Customer Reviews Overview
Another positive point of GreaterGood is its wide range of programs and initiatives. The organization supports causes such as animal welfare, hunger relief, breast cancer research, and veterans' assistance, among others. This diversity of causes allows donors to choose the cause they are most passionate about and make a meaningful impact.
GreaterGood's website is also highly praised for its user-friendliness and ease of navigation. The website provides detailed information about the organization's programs, impact, and financials, making it easy for donors to make informed decisions.
Overall, GreaterGood is a highly reputable and trustworthy organization that has made a significant impact on various causes. Its commitment to transparency, accountability, and effectiveness has earned it a loyal following of supporters and donors.
Your Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with GreaterGood?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GreaterGood Customer Service. Initial GreaterGood complaints should be directed to their team directly. You can find contact details for GreaterGood above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about GreaterGood. Discuss the issues you have had with GreaterGood and work with their customer service team to find a resolution.
We have received your comment. Thank you!