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Great Wolf LodgeRoom cleaning/ cleanliness

Everything was amazing till I got into the room, noticed the floor was not vacuumed no problem right then I go into the bathroom and notice the floors were not cleaned. I didn't want to upset the family and start the trip off on a bad note after spending so much money on my daughter 8th birthday. Me being a firefighter EMT I carry everything in my car so I walked Down got Lysol wipes and cleaned the urinated stained floor and toilet. When I walked out I noticed a room service attender I believe her name was Rosa, I asked her for extra towels sewing the bathroom was not clean and I had to use our towels. Her replay was no it was cleaned, I decided to not start any issues I placed are towels on the floor took pictures and left it at that. But after getting home and thinking about how disturbing the room was and how rude the house keeper was this needs to be brought up to management. I would like to be contacted about the issues I listed above thank you for your time.

Great Wolf Lodge
Great Wolf Lodge
Great Wolf Lodge

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