Great American Readers — bogus contract
In early Oct, noticed a mysterious $49.90 charge for past three months on our mastercard statement. Checked the phone number in the charge, and eventually traced it back to Great American Readers. I called them during "business hours" and they wouldn't talk to me, as supposedly the "account" was in my wife's name. They would tell me it was for magazine subscriptions. When my wife got home, called them back on speaker phone. They went into their spiel of an "contract" that we cannot cancel. I told my wife to ask them for a written copy of this contract that we supposedly signed. Oh no, it's not a written contract...we supposedly VERBALLY agreed to this insane $49 per month for 2 yrs for some magazines. Who the hell agrees to that? They kindly offered to play back our "verbal contract"- by all means, I want to hear this...she pulls up a digital recording...their computer voice asking questions, no response but static. Says "I must have the wrong one"...she pulls up another one - all you hear is background noise (like a crowd or maybe television). She tries a third time- still no human on the other end saying anything, and certainly nobody from my house. That was early October. The next business day, I contacted my Mastercard bank (USAA - very good), explained the above, and they immediately cancelled our card and re-issued. So, now GAR cannot charge our account. Also generated a fraud report with USAA. Of course, since they can no longer get their money...the nasty phone calls started from them to my wife, threatening, etc. This wk (mid Nov) get a notice in the mail (the first document of any kind from them, by the way) that we're "past due"...but if we pay soon, they'll forgive us - other wise it will have a negative effect on my wife's credit rating. Oh, and we could simply pay the $848 balance and it would all go away. NOT LIKELY! Tomorrow, I'm contacting the USAA fraud department and check status of our report, and seek suggestions for next steps - Colorado Consumer Protection, Attorney General, legal action, etc. We are definitely not paying another dime to these scammers.
More Great American Readers Complaints & Reviews
- Great American Readers - this is fraud; no existing number to cancel!!!
- Bwp Inc, Great American Readers LLC. - fraud and taking out money out of my account sooner than discussed
- Great American Readers - not canceling magazine order & continual billing
- Great American Readers - fraud and deceptive practice magazine subscription