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GrabCar / GrabTaxi / no show complaint

Malaysia

I booked a Grab ride from my home to my destination. The rider didn't reach my house, so I checked my Grab App. Its stated that Grab car has arrived. I text him where he is now but he replied front of my house but he was not there. When reach 5min he just left. He parked his car behind a mango tree at my neighbour house. This is cheating. And this not first time. I had another similar experience when I booked a short trip. I commute Grab service everyday but unfortunately some grab drivers has no integrity.

Am
Apr 04, 2019

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