The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Government-Records.comOnline scam

P

I was searching the net looking for a site that checked military and criminal records also births deaths marriages within Australia. I got onto a site that was listed as Australian and foolishly signed up as it looked genuine.Once i signed up using my visa card which was deducted immediately in American dollars I tried numerous searches on various things but it kept taking me back to American records. I then tried to find records on myself I have been in the Military also a short stint in prison and a tax payer for 40 years within Australia.Born and raised here 3rd generation the site couldn't even give my Birth details even though I supplied all the information? I guess ive been suckered I have sent numerous emails to their support center asking for a full refund no reply.

Responses

  • Or
    orbolith Jan 06, 2011

    I just signed up for this piece of junk. Word to the wise, don't. You won't find anything and the user interface is total garbage. They redirect you to a site that isn't even government-records.com. There are better out there, so pass this one by.

    0 Votes
  • Valerie Nov 25, 2008

    Total fraud on the internet... Instantly charged our credit card for a background report and the link was broken into recordsarea.com... Received absolutely ZERO for $39.95... No phone to call them and complain... No one will return and email... They are laughing all the way to the bank.

    Please don't waste your money on this website like we did... You will get nowhere. I have noticed lately there are numerous background check sites that are ripoffs. Another one is Net Detective! They instantly charged our credit card and then the links would not let us in to do the background searches. It finally let us in one or two times in one night and since then will do nothing. When we called to complain, the girl on the phone was rude and said to call AOL. Total run-around and total loss of money... Buyers BEWARE and RUN... or you will be broke and have nothing in return for your hard earned money.

    0 Votes
  • La
    Laurel Van Derske Nov 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered governmentreocords to find exact dates of my husbands first marriage and divorce for retirement. It states immediate access. Unfortunately I paid with my debit card(should I contact my bank? I was told it was a one time fee) when I put the information in it came back as no records found. I put my very well none information in and it still came back as no records found. I wrote them and ask for help, I am still waiting. Is this a scam. How can I get my money back? Will they still be able to access my account?

    Laurel M. Van Derske

    0 Votes
  • Mi
    michael d grant Nov 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I submited and payed for service and site doesnt allow me to access. How do I get my money back?

    0 Votes
  • En
    e. newbery Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    cant believe I was taken in by this scam. followed the prompts gave my credit card information and received nothing.
    I wrote governmentrecords.com several emails no reply from them.
    What can I do?

    0 Votes
  • An
    angry Joe Oct 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I paid around 40$ but the search engine seldom works

    How come it never provide even a basic address...

    I wonder if this website is scam or not ... if not return my money right now ..

    0 Votes
  • Mi
    Michael Quinn Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This Outfit should have a ranch. They are a bunch of Cowboys'
    I have tried to seek information, for instance, about people in the U K. The setup switches me to the U S A.
    I have been ripped off. They are nothing more than a bunch of CROOKS'

    0 Votes
  • Sh
    shabeer Oct 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my accout not oppen and canot talking

    0 Votes
  • Wi
    Willjan Oct 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Promises to provide public records on individuals for a fee. I paid, then requested a search on an individual for whom I had searched and found information on several other sources, including no-fee sites such as Google and newspapers. Government-Records.com said "no information". No reply to my complaint.

    Leif Skoogfors

    0 Votes

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