The complaint has been investigated and
resolved to the customer's satisfactionResolved Gothic Cabinet Craft — BUG INFESTED STORAGE BED
resolved to the customer's satisfaction
Ordered an unfinished storage bed from these guys...It arrived on time but as i went to begin the finishing process i discovered bugs in the drawers...tiny but many...I freaked out and called the company they refused to take any responsibility only offering to have someone come and sweep them away. They went as far as saying I put them there!..I took the bugs to a pest control entomologist and they were determined to be bark lice and plaster beetles. The former living in the bark of wood under moist conditions and the latter in ware houses...Luckily neither harm humans or animals but I still had to fumigate my apt and be out of my place while the mess was cleaned up...A MAJOR hassle. I disputed the charge with my Credit card and Gothic blatantly lied about offering a discount at the time i first complained and lied about the delivery...saying it did not arrived wrapped in plastic...which it did.
Overall a nightmare...since I couldnt prove the bugs were from them..I mean I didnt have an entomologist on hand to inspect the delivery...I lost the dispute.I probably wouldn't win a court case against them so I'm out 800.o0 ...SO BUYER BEWARE...shop elsewhere...