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4.4 8750 Reviews

Google Complaints Summary

257 Resolved
1229 Unresolved
Our verdict: With Google's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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7:42 pm EST
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Google unauthorized charges

I was charged 72.21 on my bank account for something called Google Treasure Chest. I didn't authorize this payment and I have no clue what it even is. I want my money back. I can barely afford the things I need and this isn't helping. It happened on Febuary 11, 2009.

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Mary Forbes
Princeton, CA
Mar 17, 2009 11:01 am EDT

I recently ordered Google Money Tree disk for shipping charges. $4.97. I was puzzled to see an additional charge of $92.21 from Google Treasure Chest - for what I don't know. I have contacted my credit card and will have them pursue this issue because I haven't been able to find an address etc. for this bogus charge.

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claude levesque
st jacques, CA
Feb 24, 2009 9:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

well I sigh up for google tree 6 for the amount of 3.88 which was
OK but further on I was send a charge of 72.21 which I did not and
did not even got the CD and received nothing for the 72.21 which
was charge twice so far and it seem there is nothing I can do.
Any thing to get number of card and there it goes . I am sorry to
see google which is a very honest company and something happen.
The way it is set up nothing I can do can you help me finding some
solution I wont to cancell all touch how do I do it

Hope to hear from you Email Claudefern@gmail.com

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VWebsterfan
Augusta, US
Mar 03, 2009 8:36 am EST

I received my Amazon .com Visa bill for 1/27/09-2/26/09, and again was charged for Google Treasure Chest 2, for $72.21. I had received the same charge on my 12/27/08 - 1/26/09 bill. These are unauthorized charges. I have no idea what it is for. I need this taken care of as soon as possible. Thank you.

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Carole dunn
, US
May 26, 2009 6:45 am EDT

I apologize, the correct email is caroleanns@aol.com

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Carole dunn
, US
May 26, 2009 6:44 am EDT

I have had the same issues as other consumers complaining about google treasure chest. I had to cancel my current debit card so they can not do it again! I have written a letter to my credit union to reverse charges and waive my overdraft fees incurred. It is fraudulent activity if your not receiving product or service and the company is snatching money out of your account. I would like to begin a class action lawsuit against this company because of the deceptive practices and to protect other consumers. Please feel free to write me at my email mscaroleann@aol.com

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Yves Caron
Ste-Thérèse, CA
Mar 27, 2009 7:32 am EDT

I had the same thing happened to me, I was charged on my credit card and never applied for.

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Ashley
Costa Mesa, US
Mar 23, 2009 7:53 pm EDT

yes i just recieved the same on my bill as well and need this taken care of. what kind of people would do this to others accounts. need fixed asap thanks

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John Minton
Odessa, US
Mar 10, 2009 10:43 am EDT

The same thing happened to me. This is a scam!

READ THE FINE PRINT!

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dewallace
Midlothian, US
Mar 08, 2009 6:33 pm EDT

I have the same situation. I have a charge on my card for $72.21 from Google Treasure Chest 2. I don't know what this is either. Did you get your money back? I want my money back!

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6:55 pm EST
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Google unauthorized charges

$3.88 For shipping, that all to receive a CD to learn how to make money from home. $72.21 later it seems that is how this guy makes money from home. If you gave these people a credit card number, cancel it NOW!
Customer service number is a joke...it is some sort of call center where the people are trained to tell you that when you placed an order and accepted the " Terms" you also agreed to a 7 day trial membership to their member website, after 7 days you would be charged $72.21 for the membership. The catch is that you don't receive the CD for 8-10 days. Call center agents will not transfer you to a supervisor because they will not take customer calls. These people need to be stopped...They rip people off who are trying to get ahead by making a little Honest income...

Pissed off in Virginia

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barbarow
Winter Haven, US
Jan 03, 2009 2:44 pm EST

Along with many others, I have been charged for "Education" on my Discover Card $72.21 in addition to a charge of $3, 88

There should be a class action suit brought against this group.

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lion baby
Sunrise, US
Feb 11, 2009 11:47 am EST

I dont know how many other have been through this same process. I contacted google tree to get a refund for my charge of $72.90 and the representative did not want to. I asked the rep to speak w/ a supervisor rep states to me that the supervisors dont take call. I then asked the rep the name a number o supervisor he states company policy days he cant give that info. ask rep the name of their company he could not name the company. I had to open a dispute w/ my bank to see if they could reverse these charges. I let them know it did not say anything about that type of charge at the website. The rep also told me that I had access to some members only list and i should have received username and password in my email address. guest what checked my email there was nothing there. Did an one even get that package they paid $3.88 for?

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Lois Rospond
Las Vegas, US
Feb 20, 2009 8:47 am EST

For the past several months we noticed a charge against our checking account monthly. It comes from Google Tree. We never suscribed! Having trouble getting funds back, and stopping charges.

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anonymous
San Diego, US
Mar 31, 2009 7:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

google tree customer service is based in draper utah at a company named platinum teleperformance 405 e 12450 S. they do customer service for a number of these scams that are all the same, just use different websites. The employees are trained to not give any refunds even when a refund is do. Only way to get a refund is to return the disc that is sent, but most of the time you are lucky if they even send one out. As for not being able to talk to the supervisors, they don't exist. They have "managers" but they are nothing more than the person sitting next to them on the floor.

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Earnest B.Parker
Nauvoo, US
Mar 02, 2009 11:12 am EST

Google Tree is an outright fraud. After obtaining your bank card information for a seven day trial offer they will then keep on debiting your bank account each and every month for $72.21 ignoring your original cancellation order and not ever return your money, nor reflect your money back to your account. About the only way to stop these crooks is to change your bank account.They will not refund your money and they give the name Google a bad name for what has otherwise been a reputable company. These people are outright "FRAUDS" and "CROOKS". A class action suit needs to be brought against these charalatans and put them out of business. These people are totally unscrupulous and would literally rob their own Mothers. Earnest B.Parker 3/02/09

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Earnest B.Parker
Nauvoo, US
Mar 02, 2009 11:01 am EST

Google Tree is an outright fraud. After obtaining your Bank card information for a $3.88 debit with seven days to cancel, they will still debit your account for $72.21 each and every month and about the only way you can stop them is to change your account. They will put you off with every excuse known but not give you any refund and will continue to rip you off every month. They will not refund your money . This is a scam having nothing to do with Google. These "CROOKS" need to be stopped at all costs. Do not, I repeat do not fall for any Google Tree work at home program. These people are totally unscrupulous and would literally rob their own Mothers. E.B.Parker Nauvoo, Alabama 3/02/09

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Ken
Jacksonville, US
Feb 12, 2009 2:36 pm EST

I got credit card report today, and saw unauthorized charge $3.88 from google tree. I have never order any product or never subscribed any thing. So, this is a scam. Just let you know that I also never got any packages.

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10:02 pm EST
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Google major scam

I was duped too! This offered a free trial and I would only pay a one time fee for shipping of $1.00. I was charged the one dollar and not book or anything was shipped. Then charges started coming out of my bank... oh I am boiling mad. I contacted the BBB, Consumer Protection, IC3 Gov and my local Sheriff's department. I emailed the company that supports Paul E's website and let them know that I expect a refund. This is clearly robbery and I for one am sick and tired of being scammed. Maybe I am ignorant one time but never again. You should be able to trust legitimate businesses on the Internet and something has to be done about it. I suggest a large, class action law suit!

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CHALLO46
Miami, US
Jun 24, 2009 6:14 pm EDT

I sadly signed up for $4.95 google kit ON 5/29/09and now was charged $67.00 ON 6/8/09 to become a member. I called their [protected] and they stopped the monthly charge for $67.00 but will not refund the $67.00

SHAME ON THEM.

THEN... ON 6/10/09 I GET THIS CHARGED TO MY CHECKING ACCOUNTCHECKCARD 0609 WEB TOOLKIT [protected] UT 24559309160900011833792

SHAME ON THEM! ! ! !

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Robert Miller
St Louis, US
May 12, 2009 11:26 am EDT

I authorized $1.00 to be charged to my credit card for a "success kit". I did not receive the "success kit" and my credit card was charged $29.95. Also my credit card number was given by Google to an Identity Security company who charged $9.95 a month to my credit card and a fraudprotection company that charged $4.95 a month to my credit card. Who is protecting us from the fraud protection companies?

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uma
Ashland, US
May 05, 2009 4:09 pm EDT

I have been recieving unauthorized charges to my credit card because of applying for a $1.00 charge for the trial of the Google Success Kit which I never recieved. I have since been charged repeatedly and I am on unemployment, and cannot afford these fees that are basically just ripping me off for nothing. I want it to STOP now!

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Kerry Gilbert
Alexandra Hills, AU
Apr 15, 2009 6:43 am EDT

I recently signed up for a $1 trial to google success kit. More money than just $1 was charged to my credit card. The first transaction occured in March, 2009 for an australian dollar amount of $42.54. Then again on 8th April, 2009 a second amount of $42.54 Australian was charged to my account ($29.95 American). I have received no information about the kit via email or post. I would like a refund of all monies taken.

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streetking29
Chandler, US
Apr 05, 2009 12:32 pm EDT

after paying the fee for the start up kit it was never recieved. There for I would like to cancel my subscription. This is only the next day and I did how ever read your disclamers in the small print. and I know about the fee's but also it states you have like 4 days to a week to cancel to avoid being charged. I really hope that my subcription is cancelled and taken care of before any unauthorized transactions take place. Thank You!

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Azam Durrani
, PK
Mar 26, 2009 2:35 am EDT

I gave my credit card details for postage of this "kit"...I thought it was de google company dat was endorsing this product...I never received anything google and have no way of contacting them and every month they are charging my credit card account...
durranimail@yahoo.com

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David Gibbs
, AU
Mar 25, 2009 5:29 pm EDT

I have at least 2 extra charges and at least 2 "Fraud protection" charges against my account... Prmission was only given to the 1 dollar deal and I want all extra funds returned and my name and details removed from your system... this is a disgusting and dishonest way to make money... STOP IT NOW.

Google Ref : Ref-[protected]

Fraud protection : Ref-[protected]

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Tdl82
, US
Mar 23, 2009 10:00 pm EDT

This website offer a free trial for a dollar and then when you cancel your account they fail to tell you they have allowed multiple companies to take money form your bank acounts as so called identity theft protection company. I want them stopped and the name and companies that have been allowed to take money from my account reported.

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Nancy
Irvine, US
Mar 21, 2009 3:33 am EDT

I started to sign up for the Goggle Success kit and had second thoughts about using my credit card online, so I did not complete the process. I did, however, enter my phone #. These people call me up to 3 times a day trying to pressure me into giving them my credit card #. I found this suspicious and found this site on a search. I can tell you that the call center is located in India or Pakistan. Can you tell me how to get them to stop calling?

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kathy
, NZ
Mar 18, 2009 8:45 pm EDT

Google success kit is a Fraud and Lies & also fraudprotectionhelpdesk.com I want it cancelled I was charged unauthorised debits in my bank account too many times and got nothing back in return, I want my money back & it cancelled.

ComplaintsBoard
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9:25 pm EST
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Google fraud

Don't get ripped off by the Google Success Kit Scam. The site states that it will only cost $1. You put your credit card details in and you receive nothing. Over the next couple of months the Google Scam will rip you off at least $30 US at a time. They will also include other charges such as 'fraud protection'. I found out the hard way when my wife ordered the $1 success kit !
If you have fallen victim to this scam contact your credit card provider as a matter of urgency and CANCEL YOUR CARD ! Also report this matter to your bank and report it to the Police as the bank will require a report number to say you have reported the fraud !

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Rosemary Senior
,
Dec 05, 2008 6:33 am EST

Paid $1.60AUD for the kit have not received it, have had charges of $27.91AUD unauthorized taken from my account, this matter needs to be addressed by you and I demand a full refund of all monies immediately. I wouldn' want to be connected to your product even if it made me a millionaire. I am in contact with my bank and will take all necessary steps I can to retreive the unauthorized charges to my account. SCAMMERS

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pissedoff
Kitchener, CA
Jan 17, 2009 9:56 am EST

I got scammed into that stupid success kit was originally charged $1.23 to my visa and then 3 days ago was charged $38.26.. I have tried calling [protected] but i get the message about there business hours and then it hangs up.. I am calling within their ###ing business hours but cannot get threw! I have called the fraud and customer service and been told to get in touch with them! I have also called and cancelled my credit card so no further charges are made but i have to wait until the end of February without receiving anything before they can count it as being Fraud! It's a bunch of ###ing ### if you ask me but i will be getting my money back no matter what it takes!

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FERINA
Lumberton, US
Feb 25, 2009 11:57 am EST

I ORDERED THE TRIAL VERSION OF GOOGLE SUCCESS KIT FOR $1.95. I AUTHORIZED NO OTHER CHARGES. THUS FAR, I HAVE BEEN CHARGED 29.95, 4.95, 4.95, 4.95 ETC I NEED TO KNOW WHO TO CONTACT TO PRESS FORMAL CHARGES WITH THE PROPER AUTHORITIES

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Angelo Conte
Coulsdon, GB
Mar 21, 2009 6:31 am EDT

Hi Subscribed to Google Success Kit sometime ago, I accepted a charge of around $2.00 to my credit card,
I was supposed to received a kit that never arrived. Given the small amount involved I did not chase the matter.
I have just noticed that an amount of £22.50 has been collected from my Credit Card regularely.
These payements were not autorized. Today is saturday and the office of my credit cards are closed. on monday I will contact them in order to find out the exact amount that has been collected and that has to be refunded on my account immediately. I will also contact the competent authority and specialst media programs that deal with fraud matters. I am very disappointed in Google. I am sure that they are aware of what is happening, also because I have read many other people's complaints; and if they are aware of it and are not advising their clients, then this beheviour makes it even worse.
A very disappointed Google Subscriber.

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froodmine
Oakville, CA
Mar 25, 2009 9:49 am EDT

GOOGLE SUCCESS KIT -- Total scam. The parent company, if there is one, is "Miscellaneous Food Products, " as I found out when I called my credit card to cancel the transactions for, ironically, fraud and ID theft.

Here are the numbers to call if you've been dinged for "ID Security" and "Fraud Protection" on your credit card, subsequent to subscribing to the useless Google Success Kit -- which never arrived for me, btw.

Google Success Kit: [protected]

This connects you to their cancellation service. You'll have to endure about 2 minutes of canned hype before you speak to a rep. Don't bother hitting zero as it just starts the tape over again. Be SURE to call this one, as I'm sure you'd get dinged a year from now for new subscription fees for a non-service.

Fraud Protection: [protected]

ID Security: [protected]

Same deal. Suffer through the spiel, talk to a human being, forget a refund, but at least get future charges cancelled.

This is a scam with a shelf life, obviously. They'll keep going until enough people catch on. But the lowlife behind it, of "Miscellaneous Food Products" will keep finding new ways to defraud folks.

They will tell you that when you signed on everything was spelled out clearly. Just keep your cool, let them know it's a scam, and cut your losses.

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tickedinillinois
Shannon, US
Mar 26, 2009 11:47 pm EDT

I ordered the success kit and was first charged $1.00. Since they have taken 9.95, 4.95 and 29.95 from my account. I am going to contact the bank tomorrow and ask them to not authorize any transactions from google. This is a total scam and its ridiculous that it is being found on websites. I want my money back!

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fed up
Jackson, US
Apr 01, 2009 9:19 am EDT

Jan. o9--gave permission for $1.95 for s&h.. got nothing. Alerted by card company--lunch for everyone for a week---Get this! $8.95 bi-wkly for fraud protection! I'm unemployed with NO benefits, resourses, and dying from C.O.P.D. with NO insurance...yes..I AM suffering. I want my &%#%&& money back.

Seems to me the "GOOGLE" would go after these ###s on our (the scammed that believed in the Google name in the first place) behalf to help protect "their" reputation.

DOES ANYONE REALLY GIVE A SHIIIIIIIT?

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Bots-n-Tots
, NZ
Apr 20, 2009 11:41 am EDT

On 3 Mar 2009 I signed up for a one of payment of $1 american dollar since then the company has stolen a total of $80.89,
I have just made complaint to the Complaint Referral Form, Internet Crime Complaint Center, but when I rang to talk to my own bank I was pretty much told that they didn’t want to know and nothing they can do about it

Here are the numbers I got though on if its going to help stop other people from being scammed

Google Success Kit subscription [protected]

Fraud Protection [protected]

Identity Security [protected]

i was told that my subcriptions would be cancelled - all 3 of them gave me a cancelation number
The phone lines all had recorded messages saying that as part of the Terms and conditions of the agreement we signed up for that all previously charged fees were non-refundable

From new Zealand 01681 instead off 001

Thank you to the person who put numbers up they really helped me

Fingers crossed they do cancel now since they stealing money for jam

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nathalie Elwood
Lincoln, GB
Apr 23, 2009 4:32 am EDT

Hi
I am absolutely disgusted with this so called company, Like others i WAS TOLD IT WOULD COST $1b but other regular amounts have been taken under name fraud success.
I demand a refund this is outrageous, I halso received absolutely nothing from the company.
Nathalie Elwood

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ley
Paignton, GB
Jun 27, 2009 8:41 am EDT

i paid the initial $1, 00 (£2.12) for the shipping and handling of the kit and never recieved the kit and then on the 13th june 2009 $69, 90 was taken from my account without my permission! i am a single parent with 2 very young children and this money is very important and nessacary to me! I would like to no how to reclaim my money back! I will be taking this matter further if it is not resolved as quickly as possible...this site is nothing but a scam...

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3:46 pm EST
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Google unathorized charges

I wish I had seen all these complaints before I tried Google Tree. Same song next verse. I wanted the "free" information, agreed to pay $3.88. I never received the email or the package then I got hit with over $72.00. They won't refund it. We need someone to help us take action. This isn't a fluke, this is a SCAM. It should be illegal.

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2:17 pm EST
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Google scam

Is google cash a scam? Yes it definitely is, google cash scams have existed for some time. The google cash scam is the newest addition to a long list of scams and is appearing all over the internet. They go by several different names such as google cash scam, googlecash, google money tree scam, google kit scam, make money with google and the list continues. So i am sure a lot of you out there are wondering how to make money with google and if it is possible. Well the short answer to that is yes it is very possible, that is if you are devoted into to putting the time and effort in to make money with google.
Do not give a penny to programs offering to make you money with google not even shipping.

Visit http: / / www. Google - cash - scam.com to learn how they scam, watch videos that expose their websites and learn the process to making money with google.

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katsprite
Morning View, US
Mar 27, 2009 11:31 pm EDT

charged 39.95 unauthorized on my debit card after i sent a payment for 1.98 for cd.

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Chantel
Beachburg, CA
Jan 25, 2009 9:47 pm EST

Ok so I have been SCAMMED just like everyone else on this web page...I called my credit card company and had to stop payment to this bogus company...they might have to cancel my card...if I ever find this "Danny Goldburg" he will wish he never ripped me off

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Google fraudulent charges

These people scammed me to. They are piggy backing on googles name. I called [protected] and recieved some reimbursment but not for all I was charged for. When you do call demand to speak to a supervisor, don't back down till you get some compensation, make sure they give you a confirmation #, and tell them that you are reporting any other charges by them as fraudulent to your bank if it is more than what they offered you back. They will send an e-mail to your bulk account so watch for it. Print it or save it to a word format to make copies if needed for dispute in future. They have several websites to lure you in to the same scam. I just found one to day. It is educationclicks.net. Don't fall for it. If you are looking for additional info and complaints about this issue check out workathometruth.com. You will be astounded as to how many people in the U.S. and abroad have been scammed; all the way to New Zealand. It is really crazy!

Amy Donnelly
SLC Ut

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Google scanks!

Solution to get your money back! If you have (Like me) neen scanked by these... People, with the google success kit ive found the solution! It takes about half an hour but ive had the 'charges' from fraud protection, identity security and google success kit credited back to my account!
3 websites you need to visit -
www.quickcashsupport.com
www.fraudprotectionhelpdesk.com
www.idthefthelpdesk.com
On each of these websites open up a live chat window to talk to an adviser, this is 1 of my conversations with them and they are were all the same (Just litrally copy and paste what ive put but change details obviously!) =

Alice: hello and welcome to identity theft prevention. I'll be your live operator today. How may I help you today?

You: after recently subscribing to the 'google sucess kit' I have been charged 7.23 english pounds for your service which I shouldnt have been charged, so I would like my money back please.

Alice: could I please have your full name, e-mail address and zip code so that I am able to pull up your account?

You: (My name went here), [protected]@hotmail.co. Uk (And my postcode here)

Alice: please wait for a minute, while I locate your order.

Alice: when you purchased google success kit services, you automatically enrolled with the identity theft prevention ebooks, that's clearly stated in their terms & conditions.

Alice: please go to https://www.earncashfastwithgoogle.com/confirmorder.php and look at the right side of the page.

Alice: I have cancelled your id theft membership and you will not be receiving any further charges from us.

Alice: your cancellation # is:

Alice: (My cancellation number went here)

Alice: as per the terms and conditions that you indicated that you had read and agreed to at the time of purchase, the past monthly charges are non-refundable since there’s no way for us to tell whether or not the service has been accessed.

Alice: however, I have gone ahead and cancelled your membership permanently, and you will not be receiving any future charges from us. There’s no way for you to be enrolled with us without agreeing to the terms of the offer, but I do apologize if that was missed or if there was any miscommunication. Is there anything else I can help you with?

You: part of the terms and conditions are that I recieced the google success kit which I didnt so therefore it is not valid, I also never had the 21 day trial anyway so would like a refund

Alice: I can clearly see that you did not want this program, so i’m going to go ahead and issue a courtesy refund of the past monthly charge which you are inquiring about today.

Alice: your membership has been cancelled and any future charges have been stopped, and you will see a credit to your account of the most recent charge within 5-10 business days. If it does not show up within that time frame, please call back and we’ll have it looked into and resolved.

Alice: thank you very much for chatting with us today. Please contact us back for any further query. We are available 8 am - 5 pm (Mst).

It really is as easy as that! So get on the websites and good luck,

It would be nice to know if this has helped anyone get there money back so feel free to e-mail me

[protected]@hotmail.co. Uk

Good luck

Tom
X

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rioch
, US
May 30, 2009 12:29 am EDT

I have had four months of charges by this "Google Success Kit" and never received anything from Google. Is this a scam or just a commonplace fraud?

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rioch
, US
May 30, 2009 12:27 am EDT

If you have the formula for canceling this fraud, I sure would appreciate a copy.

Thanks for your help.

Rich

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mhobman
kingswood, AU
Apr 20, 2009 7:59 pm EDT

have tried these pages- 2 were just logos and the other one said click to speak to someone but no-one replied, very frustrating it has cost me $189.00 au so far, have cancelled cards but i never even purchased in the first place- i remeber seeing a link for the google kit but I never buy these things as for the other two companys- I have never heard of them

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Pyne
Workington, GB
Apr 20, 2009 2:39 pm EDT

Thanks lordyred, I was lured in by the same scam, and the numbers you gave appear to have cancelled my subscription to these fraudulent charges to my credit card. Fingers crossed there are no more appearing on my account. It's a pity it takes the cost of three / four International Rate calls to the States is the only way to get out of this mess - it seems they do get the last laugh this way.
Many thanks all for your input, hopefully I'll be more vigilant in future.

Stu

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Matt
Worthing, GB
Apr 08, 2009 1:32 pm EDT

Hi I've just spoken to all the above about cancelling my accounts and used the telephone numbers as the websites don't seem to load (maybe servers gone down with all people trying to complain/cancel). Anyway had same speil as farmer tom above but did persist and managed to get two months worth of refunds from each after being offered half of last months fees and then telling them politely to poke it.
Good luck
Matt

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shadowwhisper
, GB
Apr 08, 2009 7:05 am EDT

I have the same problem as minnoe and angry mum that the sites just display a logo? What else can i do i really don't want more charges i'm a skint student :(

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lordyred
, GB
Apr 01, 2009 11:09 am EDT

I spoke to my credit card company about this today and they gave me a number to call [protected] after 4pm UK time
I called this number and remarkably got through to someone who was able to cancel mty Google Success Kit subscription
I asked aboutFraud Protection & Identity Security and was given two separate numbers, [protected] and [protected]
Again I rang both of these and was told that my subcriptions would be cancelled - all 3 of them gave me a cancelation number
I asked the last person about the 'transaction fee' entries that appeared on my statement - she gave me yet another number [protected] which seems more of a customer service number and when I got through to someone and quoted my order number I was told that the transaction fee entries were for the GoogleSuccess kit and it had been cancelled earlier today

The phone lines all had recorded messages saying that as part of the Terms and conditions of the agreement we signed up for that all previously charged fees were non-refundable

I hope this helps anybody stuck in the same position - I was told to ring after 4pm and all 4 lines were answered (eventually) - the whole thing took me about 20 minutes on the phone to the US

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Angrymum
Red Cliffs, AU
Mar 31, 2009 6:24 pm EDT

Hi there, this is a great idea, however every time i go to these sites, nothing but 2 logos come up! There is nothing to click on at all! Is there anything else i can do? I tried calling phone numbers too, but i dont get through, it rings a couple of times, and all i get is a beep, beep beep, like they have hung up on me :( Your help to get me out of this mess would be very much appreciated :(

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minnoe
Bristol, GB
Mar 24, 2009 11:34 am EDT

These links don't appear to work, I can't get to chat to anyone on the fraud protection site and the other two just have the logos on the page and don't seem to load properly.

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Mr K
Norwich, GB
Mar 12, 2009 11:16 am EDT

Mr Mullins,

I myself have also fallen for this and was outraged at the withdrawals made from my account. In such haste i cancelled my card and contacted the fraud department who know are aware of this on going scam. I came across your article and thought it worth a try and hey presto i have a full refund on both fraud protection and identity theft payments, however only a refund on the last payment for the 'success kit'. Even though i have lost around £20 and as long as the other money is reimbursed you have been very succssful in helping. So i congratulate you and thankyou for helping much appreciated.

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Google I was ripped off for $72.21 without my approval

I never entered a search for this company, never ordered info. A charge of $72.21 just showed up deducted from my bank account. This is very scary! I never gave them any of my banking info! I am very disappointed in google for letting this occur. I thought they had more scruples.
I cancelled my debit card immediately and filing a fraudulent disput claim. But I have to persoanlly make a trip to the bank which is over 45 minutes away and I am handicapped, making the effort difficult.

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John Knapp
, CA
Apr 15, 2009 2:28 pm EDT

This company is not Google, it's Google Treasure Chest. It says on their website at the bottom, they have no affiliation with Google.

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Daniel
, US
Apr 08, 2009 8:32 pm EDT

This is sounding a lot familiar with what happened with me I purchased a google kit for review @ 1.97 shipping and handling never got anything in the mail sometime later a guy called was not clear who he represented and wanted to pin me down a price I refused of course. We agreed he would call back never heard from him again after doing some follow up I realized the guy was from Thrive Learning Institue apparently they have bogus domains on the internet to doop people. Well long story short they drafted 72.21 along with the 1.97 frome my account the latter part unauthorized I will be calling the 866 n0. my bank gave me during buisness hours... If
I can't resolve it thru them my bank told me they would fight on my behalf... We will just have to see what happens. I think its a shame when people trying to better their situation only to be preyed upon by greedy, buisness as usual con artist. What my granpappy used to say "Get a rope" these people are shady to say the least.

Lucky Daniel:Austin, Texas

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Claude Gauthier
Fort Lauderdale, US
Feb 24, 2009 10:17 am EST

same thing is happening to me without my authorization and/or knowledge of this $72.21
this is unauthorized . and may be a fraud.
please put this money back in the same way you took it FROM ME.!

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Google - charges

To whom this may concern; Dear Sir or Madam; I"m writting this complaint about this companys practices and missleading advertizing. On January30/2007 I ordered what was called google profits kit $1.99(2.38). Now here everything is ok they chagred my card for that price with exchange. At this point is where every thing goes a stray, I recieved my statement...

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Google fraudulent charges

I just received a pending charge of 72.21 on my debit card from google chest after
receiving a 3.88 charge 8 days ago. It was unauthorized and I do not care about the goddam small print. They are thieves and they know it. I hope someone from their company reads this because you stole from the wrong guy. I don't care who it may be, but "anyone" connected in anyway with this company better believe there's an afterlife.

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Geanina Sainu
, US
Feb 12, 2016 10:33 am EST

No matter the order, if you write Romanians are not Gipsies and other nationality such as Germans are not Gipsyes, GOOGLE Translate as :" Romanians are Gipsies, Germans are not Gipsies". What the hell is that?!

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olusanya odeyemi
london, GB
Jun 03, 2015 2:47 pm EDT

i observed that unathorised amount of £13.99 was charged from my account today 3rd june 2015 .i have no knowledge of this transaction at all.pls kindly cancel this game and refund my money asap. thanks

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nisi
, AL
Sep 01, 2009 4:40 pm EDT

shese kompjuter p.4
1.6ghz
Local Disk 40 GB
ram 512MB
windows vista ultimate v5.0
QMIMI 50 EVRO APO 70 DOLLARE $
EMAIL:NISI_02@HOTMAIL.COM

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nisi
, AL
Sep 01, 2009 4:37 pm EDT

shese kompjuter p.4
ghz 1.6
ram 512MB
Local Disk 40 gb
windows vista ultimate v 5.0
qmimi 50 evro
email nisi_02@hotmail.com

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pissed 0ff
Niagara Falls, CA
Aug 20, 2009 2:29 pm EDT

I have been getting charges to my credit card each month since April. Today I phoned the latest one that appears on my credit card statement. Each month doing the same thing, only each month it is a new name, new number, IF there is a number. I have yet to receive a credit. I also called my cc company today to cancel my card number and they are sending me dispute forms which i am going to get in asap. I am also contacting an attorney as this is fraud. I live in Canada but have lived in the US, and I know this type of "business" does not go well with the authorities there. I just cannot believe they are *still* having access to people's accounts. On this site alone there is way more than enough complaints about this pyramid company.

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YOUNGTAZ_24
Perris, US
Aug 12, 2009 9:47 pm EDT

I'M VERY PISSED ABOUT THIS SITUATION, I THOUGHT I WAS GETTING INTO SOMETHING THAT WOULD HELP BENEFIT ME AND MY FAMILY. AND COME TO FIND OUT THESE PEOPLE ARE SCAM ARTIST. I HAVE BEEN CHARGED THE 72.21, ALONG WITH AN ADDITIONAL 24.87, WHICH THEY DO THIS AT RANDOM WITHOUT ANY NOTICE. DURING THE TIMES OF OUR ECONOMY, MONEY IS TIGHT, CHECKS FOR OTHER BILLS ARE OUT, AND THESE CHARGES ARE AFFECTING MY PERSONNEL ACCOUNTS, WHICH CAUSES OVERDRAFTS AT MY BANK. NOW IM PAYING OVERDRAFT PAYMENTS, WITH MONEY I DONT HAVE, IF ANYONE KNOWS INFORMATION ABOUT FILING A SUIT OR ANY OTHER ACTIONS PLEASE CONTACT ME AT YOUNGTAZ_24@YAHOO.COM. THANK YOU...

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RJ_Moore
, CA
Jul 31, 2009 1:48 pm EDT

For all those who have been 'scammed' by this Google Treasure online business, you are well positioned to advise your bank, credit card company, etc., that you did not authorize the transaction, and you are well within your rights to request Google Treasure AND your bank, credit card company, etc., provide you with a copy of the information which they relied upon to claim authorization.

If you do not receive the information copy, then, I believe you have a right to cease all business legitimately with Google Treasure and your bank, credit card company, etc.

I requested the information from the Royal Bank of Canada Visa, and Google Treasure with no answer, and I have told them to cancel the charges, or cancel the card, emphasizing that bill will never get paid, as it was never authorized, and in my case, when I received the CD and a follow up telephone call about the CD and the monthly subscription, all on the same day, I emphatically told them no to the subscription, don't need it, don't want it, don't have time for it, and to cancel everything.

This, of course, did no good, as they charged me $72 later anyway.

To make matters worse, although they gave me a cancellation number for future billings, they would not refund, and advised the agents who called on the follow up weren't authorized to accept any cancellations or to issue any cancellation numbers.

It's purely fraud.

Ask for a copy of the information and get on with it.

My bank has actually argued for the charges to be valid, and they do not respond to my request for information.

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Chuck Turner
Sandy, US
Jul 12, 2009 5:52 pm EDT

For refunds - get your bank to do a chargeback:
http://www.chrismalta.com/scamtip1.asp

And file a complaint with the FTC: http://www.FTC.gov

or www.ic3.gov

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Bob140
, US
Jul 12, 2009 4:41 pm EDT

I have been taken for 144.14 so far and they said they would stop taking out money from my debit card. We are calling the bank Monday to see if we can stop payment. They took out the money in May and June. We called Google and we have a confirmation number that they would reemburse us. Instead of giving back the money they took another 72 dollars out. We just got our statement for June and we never figured this would happen to us. The Telephone number they gave us is [protected]. Thats the number, flood the phone lines, so they can't get out put all kinds of haveick up to stop this con. I thought google was a good outfit. I guess not lets all go back to micosoft and tell google to shove it. Bob

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Joe718
Hartford, US
Jul 08, 2009 10:14 pm EDT

100% True they also took $72.21 from me. Does anybody what should i do to get my money back?
If you have any suggestions please email me at abstract_20@hotmail.com

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Google phone calls

i also looked at this scam, but at the point i would have had to give my card info, I bailed. Then they started calling, wondering why I hadn't finished signing up. After they called from one NJ number several times and were told I was'nt interested 3 separate times, we call blocked the number. within days they were calling from another NJ number, and again after several more calls, we blocked that number as well. Don't even look at this, my friends!

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jules
New Berlin, US
Feb 16, 2009 11:09 am EST

Does anyone have a valid telephone number to contact these people? I've trying to call the number that shows up on the credit charge, but all get is an autimated answer that takes me nowhere. Anyone have any idea who can be contacted about this?

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Google took money out of my account

I signed up to get a kit for a $1.00 but when I got my statement the $1.00 was taken out along with $29.95 for the same kit, $4.95 for securty and I just got my next statement and another $29.95 was taken out. I want my money back ASAP. I already emailled once before with no success but I am tired of you repeating yourself. I have a family to support and you do not help. I never did recieve any kind of kit from Google. I suggest you return the money or I will have to take furthere action for your false adveritsement.

Sincerely,
Lori Winters
[protected]@yahoo.com

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AmandaLynn
Mendota, US
Jan 04, 2009 2:50 pm EST

They took 29.95 out of my account that i did not authorize. I never even got the kit. This debit of almost 30.00 over drawn my account and I had an additional charge of 25.00. I will not stand for this, I want my money back

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mattsporter
Tamworth, GB
Feb 11, 2009 9:45 am EST

I haven't signed up for this Google sucess kit but £20 has been taken from my account and something called Identity Security as well i've been in touch with my bank and they are treating it as fraud. Plus they say they both come from a food convenience store in cyprus as well...!

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mattsporter
Tamworth, GB
Feb 11, 2009 9:43 am EST

I haven't signed up for any google sucess kit and £20 has been taken from my account so i have been intouch with my bank and they are treating it as fraud. they say the transaction came from a Food store in cyprus..

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LL4
Columbus, US
Jan 29, 2009 1:22 pm EST

i have gotten this charged as well and i didnt authorize any of it. My bank took care of the charges, hopefully within the next 2 days i will get my money back. I feel for everyone that has been scammed by this, in this trying economy for people to take advatage is just sickening! BEWARE of anything that sounds too good to be true always is!

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Anya
Forestville, US
Jan 12, 2009 10:41 am EST

Moneys were taken from my account as well and you try to contact them the toll free number displayed on the account charge doesn't work. This company should be investigated and people behind this should be punished. I too want my money back period.

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Ray
Bronx, US
Jan 10, 2009 4:37 pm EST

Money was also taken from my account I did not authorize. I too want my money back.

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Google bull #

$1.00? One dollar, the Google success kit advertises they can help you make thousands even tens of thousands online all from home! I thought whats the loss 1 dollar couldn't hurt to at least try it. BULL ###! 2 months go by i forgot I even ordered it, I was looking at my credit card statement theres my one dollar charge in December along with a 11.95 charge in December and January! I have never received anything from them!
So i call Capitol One to see if i can block it, they give me one better they give me Google Success Kits phone number([protected])... This is where it gets funny The Google success person tells me they ran out of DVD /news letters and tells me I have full access online... lol well long story short I received 1 payment back I am still out 11.95 for December and my original 1 dollar, but I learned my lesson There are still large companies like Google that allow there Name to be used and abused. And there are still some small lie ing, steeling, companies like "The Google Success Kit" that well find anyway to cheat the system!

I'm sure its some 35 yr old male that lives in his mothers basement!

Drock Dye
[protected]@yahoo.com

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bbrown765
Hayesville, US
Mar 11, 2009 3:59 pm EDT

I bought a kit and authorized a one time $1.00international transaction fee
L340 date 03-09
Googlesuccesskit [protected] deduction. they continue to take out money.10 cent visa check pos debit
L340 date 03-09
Googlesuccesskit [protected] and for 11.95.

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M111
hjh, GB
May 21, 2009 4:00 pm EDT

sam ething happened to me i'm in the process of reporing them to my creidt card company, hopefully it will work

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Frustrated
Portland, US
May 17, 2009 5:37 pm EDT

I have been trying to cancel the google success kit. The number they gave me was [protected]. Help me I want to cancel it. I never recieved the kit or anything. I have been charged every moneth for 6 months now.

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dont know
kambalda, AU
Apr 28, 2009 2:56 pm EDT

this is a scam i have not orthorized any money other than $1 to come out of my account and these people have been taking 57 au dollars everyfew weeks this needs to stop

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linn_linn101
Brantford, CA
Feb 19, 2009 9:46 am EST

i orderd the sucess kit and only authorized $1 to be taken out of my account, the product never did show up at all, and now i have been charged 39.00 twice i want my money back this is a huge scam

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tom mullins
Huddersfield, GB
Feb 18, 2009 1:35 pm EST

i purchased the google sucess kit advertised on faceboo, for what was said to be just over $5, when my bank statments came through iv found 3 withdrawls totaling more thn 30 quid! how can i stop them withdrawing any more?

tom

farmertom123@hotmail.co.uk

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eef
Iowa Falls, US
Feb 18, 2009 9:41 am EST

I signed up for the $1 Kit. It was never rec'd and now am being charged 29.95 every month on an auto deduct from my checking account. Would sure like to know how to get this stopped.

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Gladys McConnell
Albuquerque, US
Jan 29, 2009 2:39 pm EST

I went on line, read the ad. Remitted $1.00 as requested. Withdrawn frim my acct. Never rec'd product. Called and requested money be refunded. Was told could not do. Advised them I would be contact the FTC. Sz money is being returned, and deal cancelled.

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upset
Clyde, US
Jan 02, 2009 5:52 pm EST

$11.95 was charged on my credit card but I recieved nothing. I trusted The "Google sucess kit to be just that not a scam!

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Chitownkj040882
San Antonio, US
Dec 28, 2008 4:00 pm EST

I was told that i would pay a charge of 1.95 but they was a charge on my account of 29.95 and didnt recieve nonthing yet

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Google scam!!!

Do not partake in the "google success kit" scam

I am searching for a job. I search the illinois state job board which is affiliated with the unemployment office of illinois. I come across an ad to make some extra money at home through a company called google success kit.
For a mere $1, I would recieve product. this is a bundle of partners who prey on people down on their luck!

I was charged $1 plus an additional $29.95, which I did not catch in my december statement, and this recurred in my january statement for another $29.95 plus it was bundled with another company for identity theft charging me $9.95. as I researched this charge/ company, I learned that I was charged $4.95 in december.

The bottom line is I was duped!

Do not become a victim of this scam.

I did not authorize any of these additional charges outside of the initial $1.

To date I have recieved nothing in regard to the product (s) I was supposed to receive.

I fortunately have cancelled this dubious service following many minutes on hold.

I warn anyone reading this do not partake in the "google success kit" scam.

Otherwise you may find yourself out the $75.80, which I experienced empty-handed!

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fraud on google kit
Hercules, US
Nov 24, 2009 8:20 pm EST

IF YOU WANT TO KNOW WHO OWNS THIS WEBSITE YOU COULD DO A DOMAIN OWNER SEARCH ON WHOIS OR GOOGLE SEARCH AND YOU SHOULD FIND THE INFO ON WHO IS HOSTING THE WEBSITE DROP THE WEB HOST A EMAIL ON WHAT THIS WEBSITE IS DOING AND THEY SHOULD SHUT THEM DOWN . THIS IS THE INFO YOU NEED TO SEARCH ON WHO IS RUNNING THIS SCAM . UNDER THE SEARCH ON WHOIS : secureformnet.com YOU SHOULD FIND ALL THE INFO YOU NEED.

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fraud on google kit
Hercules, US
Nov 24, 2009 7:55 pm EST

IF IT LOOKS TO GOOD TO BE TRUE THEN IT IS NO GOOD. I LOOKED IN THE TERMS AND CONDITION AND IT HAVE THE WRITTEN CHARGES POSTED THERE. I WILL TRY TO SEE IF I CAN PAST IT HERE. Fees and Pricing

If you subscribe to a Negative Option service on this site that requires payment of any fee, you, herein referred to as Subscriber, agree to pay all fees associated with such service, including the free trial shipping and handling fee, the one-time fee and the recurring fee. Subscriber agrees to pay today the free trial shipping and handling fee of $1.97 to begin subscriber’s trial membership. Subscriber has thirty days from the date of enrollment to cancel Trial membership by calling our customer care department at [protected] to cancel their trial subscription and to be issued an authorization number for return of the Google Profits disc. Subscriber must clearly write the authorization number on the outside of the package and return the CD to the address given by the customer care department within thirty days from the date of enrollment or does not promptly return the disc with authorization number according to the terms above, Subscriber agrees to pay a one time fee of $99.00, which will be billed on Day thirty one from the date of enrollment. Once the free trial shipping and handling fee has been paid and once Subscriber does not cancel within the thirty day Trial period, the one time fee will be NON REFUNDABLE. In addition, the subscriber will be provided access to an online Resource Center which will bill at $47.50 on the fifteenth Day from the date of enrollment and we will re-bill every thirty one days at $47.50 per month until cancelled by calling [protected]. If for any reason, Subscribers credit card company refuses to pay the amount billed for the service, Subscriber agrees that we may, at our option, suspend or terminate the subscription to the service and require the Subscriber to pay the overdue amount by other means acceptable to us. We may charge a fee for reinstatement of suspended or terminated accounts. You have also been enrolled into a seven (7) day trial to the eBay Money Resource Center. Should you choose not to cancel your eBay Money Resource Center, you will be billed seven dollars and seventy one cents ($7.71) each month for the eBay Money Resource Center. If you wish to cancel your eBay Money Resource Center subscription, please call [protected] to cancel.

I THINK BY HAVING THE INFO ABOUT THE HIDDEN CHARGE UNDER THE TERM AND CONDITION IT MIGHT BE HARD TO BRING THEM TO COURT. THE PROBLEM I HAVE IS WHY A BIG COMPANY LIKE GOOGLE DO SOMETHING ABOUT IT SINCE THEY HAVE THE GROUNDS TO PUT A STOP TO IT AND SUE THEM IN THE CIVIL COURT FOR DAMAGE FOR USING THERE NAME TO MISS LEAD ALL THIS PEOPLE . THEY ARE ALSO USING THE TV STATION BRAND. SO GOOGLE, MSN, NBC, USA TODAY, CNN COULD BRING CHARGES FOR USING THERE BRAND WITHOUT PERMISSION AND TO MISSLEAD YOU AND ME. ALSO IF YOU WANT TO KNOW WHO OWNS THIS WEBSITE YOU COULD DO A DOMAIN OWNER SEARCH ON WHOIS OR GOOGLE SEARCH AND YOU SHOULD FIND THE INFO ON WHO IS HOSTING THE WEBSITE DROP THE WEB HOST A EMAIL ON WHAT THIS WEBSITE IS DOING AND THEY SHOULD SHUT THEM DOWN . THIS IS THE INFO YOU NEED TO SEARCH ON WHO IS RUNNING THIS SCAM .
https://ssl.secureformnet.com/gp1/pb1/imk2/?caid=30&affid=1286

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Avenger 5962
Southside, US
Oct 30, 2009 6:19 pm EDT

They are in Cyprus...
Vasilissis Freiderikis, 33 1st Floor P.C. 1066, Nicosia, Cyprus is who is running it .
Happy hunting .Use hollow points to be sure.

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Phanat Rith
Fresno, US
Jun 02, 2009 4:17 am EDT

These Motherfckers should be burn to hell...

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jimbo
Metropolis, US
Mar 14, 2009 2:42 pm EDT

I have been scammed by this bunch of crooked ### and I called and cancelled the next day after I signed up, they claimed it was past the billing cycle and will not refund my money. Live and learn But If I find out where the ### are located I will get some of their ###.

Jimbo in illinois

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skamkiller
Tallahassee, US
Mar 14, 2009 2:48 am EDT

These scammers have no affiliation whatever with Google.

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Paulie
Olean, US
Mar 06, 2009 8:29 pm EST

I too purchased the success kit for one buck and suddenly my credit card had a hold on it. I called my bank and they explained what it was. I called Google fraud protection and cancelled BEFORE the charge was authorized by my bank but I was STILL charged 4 days later even though Google promised and assured me it was taken off. Google is a reputable company, but they need to fix all these fraudulent activities. There was NOTHING on the page where I purchased the $1 success kit telling me I would be charged anything more. That's just plain BS!

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google killer32
illinois, US
Feb 27, 2009 3:41 pm EST

call back and say you never received anything ... EVER! and was looking forward to it ... then say i am dissatified with the service i never want to hear from you again and insist they refund your money back including the dollar ... that it was i did i got my dollar back the 29.95 the 9.95 and 4.95 from the other fraud protectio, call dem and tell them you got your money back from the other fraud protections and that should return your money from this fraud protection and do the same for each one ... they get speechless literally! i just did htis right now ! if any questions email me goonie@ymail.com happy 2 help ef these kuniving jerks in the f till they bleed and die VIVA LA RESISTANCE !

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Darren
Selmer, US
Feb 19, 2009 1:07 pm EST

I too was charged $29.95 unexpectedly. I ordered the free kit in December, which I never got. I got a note of how the kit works in the mail, and of course thought "I'm glad this only cost $1 shipping". Over two months later the new charge appeared on my bank statement. The number associated with the charge was a recording saying it would update with correct information in 48 hours. Two days later, I found this sight with the correct number and was told that an e-mail had been sent to me that they were out of the cd's for the kit. After threatining to call the BBB, they agreed to refund my money. Watch out for these scam artists.

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Mike
South Vienna, US
Feb 18, 2009 12:49 am EST

someone had better put 2 charges of $11.95 and 2 charges of $9.00 back in my account I will spend $50, 000.00 just to put your crook ### company in the ground, I DON"T PLAY LAST CHANCE> YOU HAVE 1 WEEK.

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Google unauthorised charges

I signed up for the Google Success Kit for a one off charge of US$1 on Jan 2nd 09, along with this subscription I apparently received 'Free Bonus Memberships' to 'Fraud Protection Resources ' and 'Identity Theft Protection'...

Since then my VISA has been charged as follows
1/12/09 US$29.95 Google Success Kit
1/16/09 US$ 4.95 Fraud Protection
1/23/09 US$ 9.95 Identity Security

On top of these charges I have also been charged an International Transaction Fee of approx 3% on each purchase aswell.

After speaking via email to another person who was caught up in the same scam, I realize that the Complaints Board may be able to help me with this situation in recovering unauthorized charges made by this company ... Regards Matt Reeves
[protected]@bigpond.net.au

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Google fraud!!!

Well I just got off the phone with my bank filing fraudulant activity. I can see many others here are having this same problem with an unauthorized transaction of $72.21. After seeing all the other complaints, I will not bother with who ever this "Google Treasure Chest" is. The bank will handle these low lifes and I have my money back. Don't bother contacting these scammers, just close your card and alert your bank that it was fraud. Save yourselves from any extra aggravation. These people obviously do this for a living... and yet somehow, are still able to be at peace with themselves enough to fall asleep at night.

Now that's ###.

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Jenny
Dayton, US
Jan 26, 2009 7:59 pm EST

I looked over the e-mail that explains this is NOT a fraudulent charge. I went on this site to get experience points for a game called 'Mafia Wars' on Facebook. The e-mail explains that this is for a website www.googlemoneytree.com and is NOT an affiliate of Google, Inc. If you read the 12-font, red type below the intro, it states that "You will see a charge on your credit card for "Google Treasure Chest/GTC; this is NOT a fraudulent charge."
You need to be careful what you sign up for on the internet, always read the fine print, and set up some sort of remider to cancel any 'free trial membership' info that you agree to. Otherwise, this sort of thing will occur and you will be stuck (just like all of us have been!) being charged an exorbitant amount of money for a useless service.

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6:41 pm EST
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Google consumer fraud

This site offers a free trial to earn money by posting links on www.google.com. It tells you that if you do not sign up immediately (3 minute limit based on what I could tell) then you will lose the opportunity to get the free trial for $1. They then ask for your credit card information. It is my understanding that you cannot reach any of the available numbers to cancel the subscription. And then you are left with the people taking money out of your card and running your credit card bill up. I am leary of any site that asks for my credit card information, but this is something that needs to be taken care of so that others are not hustled.

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Yvette Bock
Burnie, AU
Apr 01, 2009 7:37 pm EDT

I joined the earn google cash trial. i never received the product and then they continued to charge my credit card without authoristation!
EARN GOOGLE CASH IS A TOTAL SCAM! dont do it!

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beth85dolphins
Kincumber, AU
Jan 25, 2009 6:08 am EST

I want my subscription cancelled...didn't realise it was a s cam till it was to late, now number can't be contacted from Australia and there is no other info on how to cancel subscription

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elijah john
London, GB
Jan 12, 2009 7:04 am EST

"earncashfastwithgoogle.com" i've being wait for the product to come through and have revice nothing, and i been charge more then what was said . i want to cancel my service, but their number or email, can u help please

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insider832
Rumford, US
Jan 06, 2009 12:24 pm EST

i just want money not taken out of my account

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DEEmon88
Tallassee, US
May 22, 2010 3:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree with all the people here, I believe that there should be some sort of law against this that would make it illegal for these lame [censor] scammers to hide hidden fees in fine print. It should have to be plainly stated exactly how much money your credit card will be charged and if it is a one time payment. That would really aleviate the pain of the millions of victims who have been scammed by these som' [censor]es.

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Enot
, MY
Mar 07, 2010 7:23 pm EST

This ###ing scam is taking my money too.I've paid for the tools 6 months ago and I thought it is just normal long queue. Then i realize to check on the internet about PROFIT###INGFUSION

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donny d
, CR
Dec 08, 2009 5:41 pm EST

Hello,

If there was some confusion about your subscription, we honestly

didn't mean to inconvenience you in any way.  Our goal is not to

inconvenience our customers .The terms and conditions of our

offer are very visible on the order page, they are stated on the

order page where you confirm your order, located directly to the

top of where your credit card information was entered. There is

also a link at the top of the home page that opens up the terms

and conditions in a separate window. Customer service is our

number one priority and we do everything we can to be open with

all of our customers. Of course, mistakes can be made; and if

you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our

U.S.-based help lines are also staffed each and every day of the

week to respond to any questions you may have both before and

after your order. Simply call us at [protected] and we will be

happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

U
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USAin the toilet
del new life, US
Dec 02, 2009 10:46 am EST

America is loosing its backbone. The rich are in control of everything money is more important than any other matter in USA. Its sad to watch our nation fall apart. Giving any opinion in any matter where theres a goverment involved they can and will shut out rejection to reach their two goals, to get the money and control your life. Freedom of speech, right to an opinion, look at everything going on in the USA. I hope people wake up and see what the hell is going on, or they will be next on the street with no place to live and no money and with out a right to speak out.

Good Luck after all the power we handed to the goverment, and the greedy rich. Middle Class, Look below you.. Your next in line.

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USAin the toilet
del new life, US
Dec 02, 2009 10:31 am EST

Learn how to write a point and spell, maybe reading the entire Ad would have saved you a little regret.

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alimac
Melbourne, AU
Sep 07, 2009 7:10 pm EDT

I also was told that my details were not yet on the system. I spoke to a person called Dominic who told me to call tomorrow and refused to let me speak to a supervisor. He also gave me another number [protected] which does not work and then the number [protected] which amusingly went straight back to Dominic after a 20 minute wait who gave me the same information. I have also tried emailing their "media centre" at media@onlinecashsuccesskit.com, but this came straight back with a delivery failure notice. I have cancelled my credit card immediately to put an end to it. BEWARE!

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11:55 am EST
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Google customer service number

People, people, people! I have nothing to do with Google Money Tree but was interested in joining so I did a little research to make sure it wasn't a scam. Before doing so I did read the "Terms and Conditions" of the program. It says right in the second paragraph that they will charge you $72.21 if you do not CALL the number to cancel within 7 days of signing up. You have to call the number it is the only way to stop the non-refundable charge. The number for customer service is right at the bottom of the "Terms and Conditions". The number for all of you that failed to read is ****[protected]****. It is a valid number for canceling the Google Money Tree membership, I called to verify. They are a general "Customer Service" call center which handle the customer service calls for many different companies but I did verify with them that this is the number I call in order to cancel my membership with Google Money Tree.

I still didn't find what I was looking for and that is if the content is worth the money. All I found was people who failed to follow through with due diligence and read the fine print. You have to cover you but! No one else will

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Giz
Haslet, US
Feb 11, 2009 4:18 pm EST

Ok people. these people are correct. but I must add to this. here is the truth you must read carefully. paragraph 2 states:

Upon submitting a request for membership, a member id and password are assigned to you and can be used to gain access to googlemoneytree.com. the initial shipping and handling charge of three dollars and eighty eight cents, includes the internet money tree kit as well as seven days worth of access to the online directories and training. after seven days, if you choose not to cancel, you will be billed your first monthly membership fee of seventy two dollars and twenty one cents for the membership fee for the googlemoneytree.com membership. membership fees will be charged to the credit card used by you to complete the transaction.

$72.71 monthly charge after 7 days

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rick dolen
Sarasota, US
Feb 02, 2009 12:02 pm EST

My name is richard dolen and I just called google tree and they put the money back in my account, and the guy I talked to was very nice and gave me good info on the site. yes I thought I was ripped off at first and went to the bank to do a fruad thing but, I left to look into it further and found this site. then gave a call thats all it took. so take a chill pill and think. nothing is for free exept salvation and it seems that stupidity is at a discount price also.

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6:36 pm EST
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Google fraud

I signed up for a free kit to work at home for $3.99 shipping. I immediatly turned around and click "cancel subscription", having changed my mind because I decided to investigate further. I put my info in the subsequent e-mail box and the response that appeared immediately was that mu input had been received and to pease note that it would take 10 days to process my cancellation. I immediately e-mailed again that I did not wish my card to be charged for anything at all and to reply on this. No reply was forthcoming. I called their phone number and the same recording is always on. I then called my bank to make an automatic deposit only to discover that my account was overdrawn by 79+ dollars because of 3.99 to google tree and 75 to google treasure chest. Now I can not find a site for google money tree nor google treasure chest and my bank is investigating. My bank says if they are unable to gather info I then have to place a formal complaint and they will decide on the matter in 90 days at the earliest. The gentleman I spoke to said he had heard of several sacams under the name google and handled a couple himself but had never heard of treasure chest yet. Isn't this illegal and who is doing anything about it? Pleae contact me and tell me if there is anything I can do.
my e-mail is [protected]@aol.com
thank you,
Maria A. Lopez

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