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Good year Corporate Customer Care Service

The Goodyear Tire & Rubber Co
200 Innovation Way
Akron, Ohio 44316-0001

United States

Customer Support Phone Numbers

Phone:
(330) 796-2121 0 0
Fax:
(330) 796-2222 0 0
 

Good year Corporate Complaints & Reviews

Goodyear Corporate / lug nut torque spec not being followed

Mi
Mike Thornton on Oct 13, 2017
Bought four new Assurance tires from Goodyear(Cupertino, CA) for my 2010 Chevrolet Malibu. Great tire, no issues. The problem occurs when I take the car in for a four tire rotation. First visit resulted with one wheel stud sheared off and the problem wasn't communicated to me. I found the...

Goodyear / regarding the condescension we received from the service manager:

Ba
Band DC on Sep 16, 2017
On September 16th, 2017, we took one of our 4 vehicles that Goodyear services for a tire rotation. Our appointment was scheduled for 9 am, and we arrived early to drop the Rav4 off. We ended up needing to bring in the maintenance manual to show proof that our vehicle, 2013 Toyota Rav4...

Goodyear / Goodyear ratchet straps

Sc
Scott Katz on Apr 20, 2017
I'm sending this so you are aware of this really poorly made product. I have been trailering different off road vehicles for 15 years. I've used many different types of straps, even the cheap Harbor Freight ones and have never had a strap break before. A few days ago I had an ATV on my...

Goodyear / Credit card

El
Elizabeth Ashley Leonard on Apr 3, 2017
So I got this credit card to help me pay off a bill that I had for fixing up my car. I've waited for my card for months. I eventually forgot about like I usually forget about stuff. Luckily my husband reminded me and I called Goodyear. First of all I could not understand what the person...

Goodyear / Installation of new Continental Tire

Ks
K.Simpson on Jul 18, 2015
Purchased new Continental tire for my 2014 Escape - Tire was installed on 6.10.2015. I drove vehicle 10 days and noticed a noise in the tire. Took to Mossy Ford(my repair facility)-they found one lug nut missing and all others loose. They repaired it. I went back to the Goodyear dealer...

Goodyear / This company is not honoring my warranty.

Ke
Kent2die4 on Jan 21, 2014
I purchased four tires almost costing six hundred dollars. All of my tires have went bad. I ask the agent, ' was the tires that I purchased still under warranty'? The agent them replied yes, if I have not drove over forty thousand since the day of purchased. We later determined...

Goodyear / Faulty Battery

Lo
lovemycar on Jul 8, 2013
I have been a customer of Goodyear for over 10 ten years, for the most part we have been satisfied. In 2011 my Nissan Murano needed a new battery and Goodyear installed a 5yr warrany excellent battery. We average 1000 miles per month, but 21 months later the battery died 2x's causing...

Goodyear / Auto

Wh
why lie on Nov 3, 2011
i took my car for a oil change to goodyear baldwinsville, ny and there was some guys in the garge talking and laughing they said do you think he will find out what we did and when i left i saw that they played with my milage and my speed meter was reading right.First of all i did not know...

Goodyear / Tires

Da
Dave Laister on Jun 25, 2011
After purchasing Goodyear tripletread tires 1 year ago and after being told how good they are by the goodyear dealer I am furious with bad quality product and an absolutely shameful customer relations department. After driving only 15000 ams on these 130000 rated tires the road noise...

Goodyear / Repair work

De
desiguy2447 on Apr 22, 2011
As always I took my car in for an oil change and the free tire rotation (no issue). Once GoodYear finished the oil change I get a phone call saying your SUV needs $600 dollars of work. So I inquire into what the work is. Rear Brakes are shot, Rear Rotors need to be replaced (current one...

Goodyear / Car is leaking scam

Fo
ForestResident on Apr 19, 2011
The store manager called me in the back to show me a puddle of clear liquid my car was supposedly leaking. he then informed me that my "intake" was leaking. When I asked what kind of liquid my intake was leaking he answered by saying it was a mixture of oil and coolant. Assuming he didnt...

Goodyear / Auto repairs

Be
BestBets on Feb 23, 2011
Had my 19 yr old son take the car in for a wheel alignment... then they said it needed a tie rod replacement... then they said it needed a wheel bolt replaced.. then two.. from $70 alignment to $1100 of work. I had them replace tie rod, bolt set not available that day. When he took the car...

Goodyear / Fraud

Sd
BEWARE !!! SUPERIOR AUTO CENTERS 10595 Ulmerton Rd Largo, FL 33771-3529 (727) 582-9651 This GOODYEAR location takes advantage of women and anyone not familiar with auto repair and the associated costs. Be sure to get estimates before allowing them to proceed even if they already have your...

Goodyear / Scruplous sales practices!!!

On 11/11/10 I drove to this Goodyear because I had found a coupon online for $12.98. It was a great deal, and I thought worthy of driving a bit out of my way for. When I drove up, the sign displayed $12.98. I said to the guy in the shop that I had a coupon for $12.98. He said for me to...

Goodyear / Oil change overcharge

Li
On sep 2, 2010 I went to this good year location 5949 bethelview rd, cumming, GA 30040 for an oil change for my Suzuki xl7.after i wait more than 10 min. the customer service representative ask me . what he can do for me? i want to mention nobody was in the waiting line at that time.i told...

Goodyear / Unprofessional / rude

I went to best buys tire center on 11 / 25 / 09 to have tires rotated and balanced. I spoke to greg yedikian about servicing my car. Greg asked for the keys and he proceeded to check my car out. He told me my rear two tires were no good and he could not rotate them, but he would balance...

Goodyear / Rip off

Di
i have been member with AAA for last three year, recently i have inform regarding the promotion about " Car month Service Package" so i contact the store Meyerland GoodYear 10532 s. Post Oak Rd houston, tx 77025 713-729-2400. i got this store address through memeber service that this is a...

Goodyear / service ordered, not delivered

Mi
I paid for an oil change and tire rotation. Car was parked outside after 20 minutes and I questioned whether the tires were rotated and was told they were. I left and looked at lug nuts when I got home. They were still dusty with no marks. I then remembered my car has locking lug nuts and...

Goodyear / put wrong tires on my car

Na
I TALK TO A MAN NAME TOM AND HE QUOTED ME A TIRE PRICE AND HE SAID IF I GOT A CREDIT CARD I COULD GET MY TIRES CHEAPER AND SO I GOT A CREDIT CARD WITH 750.00 CREDIT AND I TOOK MY CAR THERE THE NEXT DAY AND THEY KEPT MY CAR FOR OVER FOUR HOURS AND HE TOLD ME IT WOULD BE READY IN TWO HOURS...

Goodyear / tracker tires

i purchased 2 tires for my pickup in april 2008, they were put on the rear of my truck, on aug.1, 2008 i was driving ding 70 miles an hour and my right rear tire came apart right above the goodyear tracker logo and i hit the ditch, i managed to keep from hitting anything but it scared me...

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