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Golden Corral Customer Service Phone, Email, Contacts

Golden Corral
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1.2 344 Reviews 333 Complaints
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Golden Corral complaints 333

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T
9:27 pm EDT

Golden Corral The rude manager / hair ball in carrot cake

Hello, I was not reimbursed for my dinner after pulling a string of hair out mouth while eating carrot cake and peach cobbler and I also had ice cream on the plate. I am pregnant and that did not sit well with my stomach, that’s disgusting and the manager did nothing but looked at me like I was a nobody. Ask me if I wanted a drink…. No I want a refund of my plate nobody else plate but mines a party of 6 and you offered me nothing after I almost choked on a hair ball from your food.

Desired outcome: They did not resolve and that’s an issue

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D
7:07 pm EDT

Golden Corral Product

I paid for my meal and went to sit down and immediately noticed how terribly dirty the carpet was and started to look around and there must be an Inch of dust on the lamps above the tables I went to get my food and the bottom of the container where they keep the plates looked lime it hadn't been cleaned in forever so I got my food but I couldn't eat because by then I was just grossed out and had to leave!

Desired outcome: your food was always good and the service but how clean can the food be if the whole restaurant is filthy! Please clean clean clean your restaurant!!

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M
2:43 pm EDT
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Golden Corral Food stations were very messy, some workers did not wear hair coverings in food prep areas.

Date of visit - July 16,2022

Time - 1:13pm

SvrCk - 68

Location - Aberdeen Md #2536

I read an article in our local paper that this location had done a huge renovation. My husband and I decided to go for lunch. We were very disappointed with the state of the serving lines and some of the food. The serving areas were dirty with spilled food. Some of the food had been sitting out long enough to have developed a crust on top. The pizza was cold. I had a clear view of the bakery area and was watching, with interest, as a young lady was preparing the yeast rolls. She did have her hair covered. Another female employee came into that area with long hair and no hair restraint.

Our server was excellent and we liked the gloves being available at every serving area.

We will not be back and would not recommend this location.

Desired outcome: I would like someone in management to investigate this and hopefully fix the things I mentioned.

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A
5:48 am EDT
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How are you all doing? I am fine. I just wanted to make a complaint against an employee who I believe still works at the Golden Corral restaurant at 7291 Davidson Pkwy N Stockbridge, GA 30281. This is what happened. I asked a cook who was working behind the Stainless steel Single Oven that you all normally position behind the stainless steel worktable if I...

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T
4:14 pm EDT

Golden Corral Service / procedures

Javier is a terrible mgr. Got $30 in to-go. He was offended because i asked him to deduct the container weight. He said, "it doesn't matter to most people". Of course, he could not answer my question on 'what is the policy". This is my favorite place for to-go (at least twice a week). Container weight has always been deducted and initiated by the cashier. The tall thin mgr was great at this location. Javier is unable to fill his shoes. Javier was rushing to charge the next customer & my cc was still in the reader. Javier handed me my card and never said thank you. The cashier after trying to give my bag to javier's customer and realized it was mine, he like his mgr never said thank you. The bar was a mess. Kids everywhere without an adult. If they chose not to make major improvements, i will take my business elsewhere. The tall thin mgr took the atmosphere with him.

Desired outcome: LET CUSTOMER KNOW IF THEY ARE PAYING FOR CONTAINER WEIGHT OR NOT. DO IT THE SAME WAY EVERY TIME. SHOULD BE EASY ENOUGH.

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J
11:53 am EDT
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Golden Corral Very Poor Management and Customer Sewrvice

I was waited on by a very rude server at the GC on Memorial Park Rd #2661.

After the manager (Tami) agreed by phone to send me a gift card to make up for a horrible experience, she never did. Subsequently, I tried reaching her by phone, only to have the cashier (Mary) who answered the phone lie to me continuously, telling me the manager stepped out, there is no manager here, Tami is not working today... She would then put the phone on machine, which this GC often does. I am trying to reach corporate, and/or the district manager to let them know what a horrible experience I had, and continue to have at this location.

Desired outcome: The gift card which was promised to me, which was obviously never sent.

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T
9:12 pm EDT
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My friend and I are at your restaurant; in Spokane, Wa on Saturday April 2,2022 at 2:09p.m. We really enjoyed our meals. I therefore dec to take the survey; but it shut me out. Assuming that I was not over the age of 18yrs. of age. I assure you I am over 50yrs. of age. Why would GOLDEN CORRAL do this? I was going to give you great accolades but I don't know how I can now!

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R
4:32 pm EDT

Golden Corral Food on the buffet was not hot and needed cleaning!!

Will no go back cold food several trays were empty pizza for the kids was empty for over a hour... Did not have hot tea? Wanted to heat up cold tea but said they did not have a microwave? They would boil in a pan? What

The floor was a mess tables were sticky no thanks any chance on a refund $45?

The jordan's

The date was 3/17/2022 5pm location was florence ky

Could not read info on receipt need ink on register tape #at top was 10887 florence ky

Desired outcome: like to have a refund or gift card we could go to a different location ???

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S
11:51 am EDT
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I went into the restaurant with my daughter on Saturday evening, 3/12. Although she and I have been on the weekend many times, the price was much higher than I have ever paid. In fact, the price is different almost every time that I go with my daughter. This is very sketchy. It should be the same price every time that I go for dinner. I go enough to know...

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D
10:06 pm EDT
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3/16/22 4:04pm Had to wait to get seated... Asked for hot tea, they said they did not have hot tea... We then asked for decaf coffee... We're out of decaf! Strike 2 then went to the buffet only to find items we liked the serving trays were empty fried chicken, onion rings... Mac and cheese was not hot, so we decided on a baked potato were almost cold...

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J
11:00 am EST

Golden Corral the way i was treated

we were there today,and our waitress never came to our table till about 20 min after we sat down so we did not have anything to drink yet,then we waited for her to come again to clean tables and ask for another drink which she never did,,so as we were leaving i went up to ask for a refund on the drink,the lady told me no,that i should of came to her to ask for a drink,i said so i should of done her job? i am disabled,and hard to go up to get my food,i said i was not aware i had to do the waitress job to go find her to ask to clear my table and to get a drink,,but there were 3 men sitting close by she had no problem going to get them there drink refills,,,yes i would like a refund,,,please email me at morningdovejlk2yahoo.com we were at 5730 opportunity dr toledo ohio

Desired outcome: refund

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L
1:10 pm EST

Golden Corral Misleading ad

On January 6, my husband and I ate at the 2536 Aberdeen MD restaurant. I noticed an AD in the table in bold $10 bonus when we buy $50 card. I asked my husband to get one. He said that the offer has expired, and they cannot refund the $50.
I talked to the manager, Brenda to honor the ad in the table if they cannot refund the money. She defensively said no and took a picture of the AD with the expiration date written below in minuscule later. I told her the one below was being covered by the napkin holder. She said it is not their responsibility to tell every customer to read all that is in the AD.
In the first place, why put an AD that has already expired in the table for us to see. It is misleading. Because of their mistake in not pulling an expired AD they should at least honor the AD. Brenda said that minus the $10 I can still use the Card. The point is I would not even bother to buy it if the AD is not there for me to take advantage. Otherwise, I rather pay in cash. She said sorry, we cannot do anything. That is not how any other restaurant would have responded.

Desired outcome: Return the money spent in buying the card for $50 or provide customer a coupon as incentive to return back to the restaurant.e to return back to teh restaurant.

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C
11:50 pm EST
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On nov.30th I went to the restraunt, & was greeted by a cashier (very nice) asking to speak to someone about having several people over on dec.4th for my special needs daughters birthday. So she went to get a manager named chad! As I was waiting about a minute, he comes.. He says who's here to see me!?!?! And I say hi I am.. And he says "what do you...

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G
10:34 am EST
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I'm Robert Hunter, On Wednesday December 1st around 4:50 to 5:00 pm, My wife and I and our 3 kids decide to eat at you Golden Corral Killeen TX location. As we paid, we made our way to our seats, I decided to use the restroom as I walked in my nose started to burn the restroom was full of weed smoke. I went up to a young white gentleman behind the counter...

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K
2:01 pm EDT

Golden Corral Service was very bad

I was on Friday October 1st on my husband birthday no food on the bar very nasty had to wait on silverware to be brought to the table the bathrooms was nasty and I just want my $67.94 back because it was not as what I thought it would be for his birthday I think I would never go back to that facility because of the way it was presented to me for my first time being there

Desired outcome: My money back

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R
3:06 pm EDT
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Check on everything make sure everything is working fine at this site have some people look into the worksite Urgently Needs to be looked at something feels very off to me and I am a worker over their I want the best for that place but I feel like some thorough investigating needs to happen and all of the employees asked if they are happy or not at the worksite something really needs to change over here

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J
3:55 am EDT

Golden Corral Birthday coupons

I've not gotten any Birthday coupons in the last 2-3 years what happened with that! I don't understand why even start giving them out I only got 2 of them and then decide to not send them no more.

Desired outcome: Start getting one every year from now on out.

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H
12:53 pm EDT
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Golden Corral Dirty and not following the pandemic eating place rules

We visited the Hermitage Tn facility for the first time in a whole year. Sunday dinner which was a nightmare. The place was packed and tables were trashed with piled up dishes. Either they were low on help or just don't care but we had trouble finding a clean table to sit down. Finally we found one in back but so many people we felt unsafe. Some employee's not wearing mask and not many customers wearing mask or using the plastic gloves. No instructions given when we were waited on like other buffets we had visited.
The rugs were dirty too. Spilled ice etc... looking not cleaned professionally for some time. Employees were bumping into chairs with carts full of dirty plates.
I really wanted to leave but my husband was starving so we had already paid and stayed. Most unappetizing atmosphere I can remember in a eating place ever.
I felt the need to say something to correct the mismanagement or problem since Golden Corral has always been one of our favorite place to eat. We try to find when traveling since offers variety. I will say the food tasted good even though things were a mess! I just did not enjoy myself and was feeling unsafe the whole time. Please look into this so that the place will not be closed down by health department.
Thanks, Mrs. Frazier
April 19, 2021

Desired outcome: Inspection and correction

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J
7:48 am EDT
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I went to my Golden Corral on Sunday 4/18/2021. I treated my grandma and father-in-law, it was me & my hubby and them. I was charged 78.36!!! Even if they didn't give me the senior discount it still didn't add up right! I honestly don't even know what I was charged for but with all the ruckus going on I wouldn't be surprised if they made a mistake...

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J
9:42 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I placed a Easter Dinner order on the 29th of March after receiving a email advertising it. I am 67 yrs old and was pleased to do that. With me having company coming in that day. But REGRETFULLY, I received a phone call around 11:00 on Easter morning, she said they had to cancel my order, sorry then hung up.! No explanation, no offering to do something else...

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About Golden Corral

Screenshot Golden Corral
Golden Corral is a popular American restaurant chain that offers a wide variety of buffet-style dishes. The restaurant chain was founded in 1973 in Fayetteville, North Carolina, and has since grown to over 500 locations across the United States. Golden Corral is known for its all-you-can-eat buffet, which features a diverse selection of dishes, including grilled meats, seafood, vegetables, salads, and desserts.

One of the unique features of Golden Corral is its commitment to providing fresh, high-quality food. The restaurant chain sources its ingredients from local farms and suppliers, ensuring that the food is always fresh and flavorful. Golden Corral also offers a range of healthy options, including grilled meats, fresh vegetables, and salads, making it a great choice for health-conscious diners.

In addition to its buffet, Golden Corral also offers a range of other dining options, including a breakfast buffet, lunch specials, and a kids' menu. The restaurant chain also offers catering services for events and parties, making it a popular choice for large gatherings.

Golden Corral is also known for its commitment to giving back to the community. The restaurant chain supports a range of charitable organizations, including the Disabled American Veterans, the American Red Cross, and the Children's Miracle Network Hospitals.

Overall, Golden Corral is a popular and well-respected restaurant chain that offers a diverse selection of high-quality dishes. Whether you're looking for a hearty breakfast, a satisfying lunch, or a delicious dinner, Golden Corral is sure to have something to satisfy your appetite.

Golden Corral Customer Reviews Overview

Golden Corral is a popular chain of buffet restaurants that has been serving customers for over 45 years. The restaurant offers a wide variety of dishes, including grilled items, salads, soups, and desserts. The restaurant is known for its affordable prices and all-you-can-eat options, making it a popular choice for families and large groups.

Many customers have praised Golden Corral for its extensive selection of food and the quality of the dishes. The restaurant offers a range of options for different dietary needs, including vegetarian and gluten-free options. Customers have also appreciated the friendly and attentive service provided by the staff.

Another positive aspect of Golden Corral is its cleanliness and hygiene standards. The restaurant is known for its clean and well-maintained dining areas and restrooms. Customers have also appreciated the efforts made by the staff to ensure that the food is fresh and replenished regularly.

Overall, Golden Corral has received positive reviews from customers who have enjoyed the variety and quality of the food, the friendly service, and the cleanliness of the restaurant. The restaurant is a great option for those looking for an affordable and satisfying dining experience.

Overview of Golden Corral complaint handling

Golden Corral reviews first appeared on Complaints Board on Oct 18, 2006. The latest review The computerized system updated earlier than it was in real time. This affected the cost of senior meals. was posted on Apr 4, 2024. The latest complaint high servers was resolved on May 15, 2014. Golden Corral has an average consumer rating of 1 stars from 344 reviews. Golden Corral has resolved 13 complaints.
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  1. Golden Corral contacts

  2. Golden Corral phone numbers
    +1 (919) 782-4880
    +1 (919) 782-4880
    Click up if you have successfully reached Golden Corral by calling +1 (919) 782-4880 phone number 0 0 users reported that they have successfully reached Golden Corral by calling +1 (919) 782-4880 phone number Click up if you have UNsuccessfully reached Golden Corral by calling +1 (919) 782-4880 phone number 0 0 users reported that they have UNsuccessfully reached Golden Corral by calling +1 (919) 782-4880 phone number
  3. Golden Corral emails
  4. Golden Corral address
    5151 Glenwood Ave., Raleigh, Kentucky, 27612, United States
  5. Golden Corral social media
Golden Corral Category
Golden Corral is related to the Fast Food Chains category.

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