The complaint has been investigated and
resolved to the customer's satisfactionResolved Gns, Inc. Acai Berry Edge — Fraud
resolved to the customer's satisfaction
On 1/24/2009, I ordered a trial size supply of Acai Berry Edge for the shipping fee of $3.97. Having second thoughts about the product, I immediately called and spoke to GNS customer service rep., Christie, cancelling my order and any subsequent auto shipments. She assured me the order and autoshipments would not happen and gave me cancellation confirmation no.
ceb012401. Since then GNS, Inc. has charge my account the $3.97 shipping fee and continues to attempt to charge me an additional $79.90 for orders that I have never received.
If I hadn't closed the charge card account GNS, INC. would continue to apply charges for items I cancelled and never received.
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