Dec. 1, 2022 ordered Glo triple anti-aging trio kit. I received the wrong product on 1/03/2023. After waiting for over one month the product I got was Everskin made in China. I don’t use anything made in China nor do I eat food fromChina just don’t trust their quality control.
After multiple text messages and emails asking where to return the products and get my refund. After 5 days, they told me to return products to mainland China. Their website didn’t say that the products are made in China. Didn’t specify that all returns has to be returned to China. This unacceptable.
They have office on 3242 NE 3rd St. #1034, Camas, Washington 98607.
I want to return to products to their office in Washington. All I want is get this headaches over. Its upsetting. I have never encounter anything like this ordering online. Foreigners just don’t know how to treat customers here in USA.
I hope you could help me
Thank you. Appreciate any help in solving my solution.
Sincerely yours
Rosa Catania.
Email: [protected]@yahoo.com
Country of complaint: United States
Desired outcome: Please help me. Just want to mail products to Washington state