The complaint has been investigated and
resolved to the customer's satisfactionResolved Global Timeshare — Timeshare Fraud
resolved to the customer's satisfaction
HERE I CALLED GLOBEL TIMESHARE TO FIND OUT WHY THE MONEY WENT TO THEM NOT RESORT CONDOS PLUS. THE FIRST TIME I CALLED IT WAS AFTER HOURS AND THEY TOLD ME THEY DIDN'T HAVE ANY LISTING UNDER MY NAME. SO I CALLED BACK A FEW DAYS LATER DURING THE DAY. I TOLD THEM ABOUT THE MONEY AND ASKED WHAT WAS UP WITH THAT. THE GUY ASKED WHO MY REP WAS I TOLD HIM TYLAR MARTIN AND HE SAID HE WILL CHECK INTO IT AND CALL ME BACK. NO CALL BACK. BUT I DID TRY CALLING TYLAR MARTIN WITH NO ANSWER. I TRIED AGAIN THE NEXT DAY AND TYLAR DID ANSWER THE PHONE. I ASKED WHAT WAS GOING ON WITH THE RESORT CLOSING? HE RESPONDED THE SAME AS ALWAYS BUYER WORKING ON ESCROW REQUIRMENTS. I TOLD HIM THAT THIS HAS BEEN DRAGGED OUT WAY TO LONG. I TOLD HIM I WANTED TO CANCEL HE SAID I COULDN'T DO THAT, IT WAS A ONE TIME FEE. I REMINDED HIM OF HIS WORD THAT THE RESORT HAD A APPROVED BUYER. HE SAID ITS NOT HIS FAULT THAT THE PEOPLE ARE HAVING PROBLEMS WITH THE REQUIRMENTS. I ASKED FOR THE BUYER NAME. HE WOULDN'T GIVE IT TO ME. TYLAR GOT REALLY UPSET WHEN I STARTED QUESTIONING HIM ON THE BUYER. HE SAID THAT I WAS BEING DISRESPECTFUL TO HIM. HE SAID IT'S PEOPLE LIKE ME THAT IS SCREWING EVERYTHING UP. HE TOLD ME THAT HE WOULDN'T GIVE ME THE NAME OF THE PEOPLE BECAUSE OF THE CRAZY STATE OF MIND I WAS IN. ( MY HUSBAND THOUGHT I WAS VERY CALM CONSIDERING THE WAY I COULD HAVE REACTED) HE WENT INTO ASKING ME IF I HAVE A EDUCATION? LIKE MAYBE 4TH OR 6ST GRADE EDUCATION. I THEN SAID I WASN'T BEING DISRESPECTFUL AT ALL TO HIM AND THAT COMMENTS LIKE THAT WERE VERY DISRESPECTFUL TO ME. THEN I REMINDED HIM OF THE FACT THAT HE ASSURED ME THAT THERE WAS A BUYER. HE SAID "NOW ISN'T THAT LIKE A WOMAN TO BLAME A MAN FOR HER PROBLEMS.
HE THEN WENT INTO TELLING ME THAT HIS SUPERVISOR TOLD HIM TO CALL ME, AND HE WASN'T GOING TO. AND THAT I CAN COMPLAIN TO ANYONE I WANT AND IT WILL ALWAYS GET BACK TO HIM.
THOSE 2 STATEMENTS MAKE IT VERY OBVIOUS THAT THESE 2 COMPANYS ARE CONNECTED. AND NOW TODAY 7/29/09 WHEN I CALLED TO ASK QUESTIONS ABOUT THE FUNDS AGAIN, ERIC DID NOT KNOW NOTHING. IT MUST HAVE BEEN A MISTAKE FROM THE MERCHANT SERVICE THAT THEY PUT DOWN GLOBAL TIMESHARES INSTEAD OF RESORT CONDOS PLUS. SO I ASKED FOR THE MERCHENTS PHONE NUMBER. ERIC SAID HE DIDN'T HAVE THAT.SO I ASKED ABOUT A ADDRESS. HE SAID HE DOESN'T HAVE THAT EITHER. ERIC SAID I SHOULD CALL RESORT CONDOS PLUS AND GET THE INFO FROM THEM. WHICH THEY DON'T ANSWER.
BELOW IS A COMPLAINT THAT I DID ON RESORT CONDOS PLUS
All I have to say is DON'T DO IT!!! It cost us 2050.00. I was told that Resort Condos Plus had a quaified buyer for my timeshare. I was assured over and over and over that they absolutely had a quaified buyer. I told Taylor Martin ( sales person)that if they really do not have a buyer I truely can not afford to do this. I said please don't mess with us if there isn't a buyer. I went into letting him know that we lost our daughter in a car accident and that we have gardianship of her 2 little girls, and that we just can't afford this. Again he reassured me that there was a buyer and that it would close in 30 to 45 days.I also was told that when I got verified that if they ask me if anyone promised me that my timeshare had a buyer for it I was to say NO. Because that was against the law to have a timeshare sold before I was signed up. So to cover them, and to get our timeshare sold I had to say that. Althou when I was asked I really hesitated ...but did say no. The lady did say that if Iied I could go to jail. I did think about it after I got off the phone and tried to call the lady back and got a voice mail. I asked her to call me back which she didn't. I tried a few more time too with no response. I was stuck. Here its almost 7 months later and still no closing. I kept being told they are just finishing up the requirments of the escrow account. I was told that for 5 months. So now I talked to Taylar Martin again and told him I wanted to cancel and I wanted a credit on my card and he went off. Said that I wasn't getting a credit. He went into asking me if I was educated...Asked if I only had a 4th or 6th grade education, he was referring to me as LITTLE GIRL... YOU NEED TO LISTEN WHEN ADULT ARE TALKING. I asked about 3 months ago about who the buyers were and asked for a number but he said he couldn't give that to me. So again I asked for the name of the buyer Taylar said to me he wasn't going to give me any name. He said that being the CRAZY STATE OF MIND I was in that he wouldn't let me talk to any of his cliants. And that people like me is what screws thing up. All I wanted was veriafcation of the buyer. Which he couldn't give. So being I was asking for that he got all upset. I also called Global Timeshares because they are who got the money. Not Resort Condos Plus. I called and there was no record of my timeshare. They asked me who my sales man was. I said Taylar Martin they told me they would call me back. When I last called Taylar he told me I could complainto anyone I want but that it will get right back to him. So now he has band me from calling or getting any info from them. Pretty harsh for someone to ask for info on a buyer being I spent 2050.00