Glenn Associates reviews & complaints 3
Keywords
attorney general better business bureau rude account number basic information calling list collection agency debt collection phone harassment student loan supervisor bank complaint debt collector email address phone calls phone number treatment business company clientsNewest Glenn Associates reviews & complaints
Mark Rogers
Mark Rogers whom is at ext # 120 for Glenn Assosciates is very rude! Who the hell does he think he is. Mark Rogers starts yelling at clients, making derogatory comments. Unacceptable for a business company! Attorney general will be contacted on this matter if Glenn Associates do not do something about Mr. Mark Rogers who is at ext # [protected].----
The complaint has been investigated and resolved to the customer’s satisfaction.
United Bank Checking Account
My name is Charles W. Eary and I want to file a complaint about Glen and Associates. I had a debt collector from this company call me a few weeks and was telling me about what I owe to United Bank. This person said that it was $148 but the bank is saying $180. This person was very very rude to me on the phone and asking me questions like "do i do this to anyone else"? The bank says it was written off which means what? Do I still need to pay it and if so how much is it really? I am trying to get caught up on bills as my work has been really slow and I haven't been getting that many hours. I want to take care of this BUT not if it means that I will be getting rude phone calls from your company and its employees. You can reach me at my email address which is: [protected]@yahoo.com.
I don't want to ever get a phone call from this company if this is how I am going to be treated! So you can take my phone number off this list and be assured I will be contacting the Better Business Bureau about this treatment.
Thank you,
Charles W. Eary
Glenn Associates - Rude treatement & refusal to remove phone number from calling list
These people are out of control. Glenn Associates Collection Agency of Woburn MA have refused to provide basic info in writing about the nature of the debt they're attempting to collect. One agent in particular, Mark Roger, is especially rude, yelling and screaming and demanding payment over the phone and refusing to remove our numbers from their calling...
Read full review of Glenn Associates and 26 commentsGlenn Associates contacts
Phone number
+1 (800) 888-5845Website
www.glennassoc.comRecent comments about Glenn Associates company
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I am Mr Rogers supervisor. I sit behind Mr Rogers and strongly dispute your allegations. Mr Rogers has been employed here over 30 years and is well versed in collection laws as well as our own internal policies regarding our treatment of our customers. I would hope that you would have asked to speak with a supervisor immediately had you felt you were not dealt with in a professional manner. Our goal is to work with each of our customers to find a way to solve their own unique situation and still perform the job which we were hired to do.