The complaint has been investigated and
resolved to the customer's satisfaction
GlassWarePro.comTerrible customer service


Placed order for what was listed as "In Stock" Ships Same Day" item. Had to make repeated calls and sent 4 emails (which no one ever replied to) before being told, "Order is shipping today".. Shortly afterwards I get a call from Alex stating, "This is a special order item and is not in stock".

Very poor customer service and borderline fraud by listing it as an in stock item when it isn't.

Worst company I have dealt with.. buyer beware, there are very reputable businesses out there that DO NOT attempt to deceive customers...USE THEM and NOT

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