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1.0 17 Reviews

GetHuman Complaints Summary

0 Resolved
17 Unresolved
Our verdict: Engaging with GetHuman at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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GetHuman reviews & complaints 17

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Newest GetHuman reviews & complaints

ComplaintsBoard
G
7:13 am EDT

GetHuman Martine Henderson (Jack Virgin River Netflix Movie)

How can I know if it s real? Here..However, the New Zealand born actor has recently had to warn fans about one of the downsides of such fame: fake accounts on social media pretending to be him in order to exploit his fans. Taking to his Instagram this week, the 47-year-old urged his one million followers on the site to remain wary of scammers posing as him.

👀

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M
3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GetHuman My brokerage at wells fargo bank they would not close it

My name.

Melendiso Mangaron

Phone [protected]

Claim # [protected] wells Fargo

Is been stealing cannot recover the fraud

Wells Fargo

Account#[protected]

My $2,000 dollar balance is been stealing

In my financial wells Fargo

They don't want to reimburse

And I file complain in get human and what

I thought get human can help me but I failed

And cannot resolve the problem

Desired outcome: April 11, 2022$2000

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S
4:44 pm EDT

GetHuman Scam number listed as Allegiant’s New Customer phone number

I tried booking a flight through Allegiant’s “new customer line” on GetHuman because something was wrong with their website at the time. When I went to confirm the flight a few days later, the flight was nowhere to be found, even though I have been emailed a confirmation page. Hours of waiting on hold and ending up going to the airport later, I found out that I had called a scam phone number. I want this number removed so no one else makes the same mistake: [protected]

Desired outcome: Please remove this number from Allegiant’s contact information: [protected]

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Is GetHuman legit?

Our verdict: Complaints Board's thorough examination reveals GetHuman as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, GetHuman stands out for its commitment to quality and security. Clients considering GetHuman should delve into its customer service record to gauge compatibility with their expectations.

GetHuman earns 91% level of Trustworthiness

Perfect Trust Endorsement: GetHuman achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for GetHuman. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gethuman.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gethuman.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for GetHuman have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up GetHuman and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While GetHuman has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 17 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
S
3:07 pm EDT

GetHuman Appliance

I just want to say that this GetHumanservice is a scam. I later see that the phone number shows in my phone history, but there is no incoming ring tone that indicates that I have an incoming call and gives me an option to answer the so called phone call.

Don't waste your time trying to use this service. GetHuman has only collected too much personal information about me and my problem. Who knows who they sell that information to.

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F
7:29 pm EDT

GetHuman Your solicitation of information

The page flashed consumer cellular; I thought I was talking to them and gave all kinds of personal info, name address, phone, ss#, including my consumer cellular account #
But no
Omg, it was you
Now I don't know where my personal info is and am terrified that i've
Made myself vulnerable
Yow, I may be a mushwit when it comes to the internet, but I also feel
You tricked me
Please, erase my info and remove my comment.
Forest rosengren
[protected]@yahoo.com

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T
8:49 am EDT

GetHuman The the service is no longer needed because it's not worth the money

All I needed help with was my battery and it wasn't charging the way it should in my computer and they keep charging me $46.00 for the service that wasn't working for me and they need to stop charging my debit card for that money too. I have called them several time left messages and my email address and phone number for them to get contact with me. And I want my refund back too of what I paid before because it doesn't make any sense to begin with.

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L
10:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

GetHuman Encore gaming

I submitted a complaint about the tech support from Encore gaming but I was on Encore Dental when I did it. In the body of the complaint I did say that Encore Dental was not what I was complaining about. I did it twice. I need the tech support to help me move an icon in one of their games. I got two messages asking about Encore Dental which as I said before that it was not my problem.

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C
5:16 am EDT

GetHuman complaint

https://gethuman.com/issue/MyHeritage-com/NhbU/Please-immediately-remove-your-link-and-content-you-have-placed-on-your-myheritage-com

Please immediately remove your link and content you have placed on your myheritage.com related to my name * *Your content https:**www.myheritage.com*names*krzysztof*stanibula is unlawful and in this case I will take legal action, if not removed soon. Thank you.*Sincerely, *K Stanibula***https:**www.myheritage.com*names*krzysztof*stanibula

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T
1:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

GetHuman get human is a useless robot run scam

I've been asking Get Human to assist me in contacting the USPS to resolve an issue for 24 days. So far they have not contacted them and called me or even email me a "code" as promised. All I receive are incessant emails about 6 times a day asking if my issue is resolved. I respond to every one, requesting their help again. I've received no communication explaining why this is such a problem.

Read full review of GetHuman
Update by Terri McGee
Sep 03, 2019 1:32 am EDT

I've been requesting assistance from Get Human to contact the USPS to resolve an issue for 24 days. I have not been contacted by them or emailed a "code" as promised. They send me incessant emails, about 6 a day, asking me if I've resolved my issue yet. I respond to each one and request their help yet again. I have not received an email explaining why they continue to fail to follow through as promised. This is [censored]ty customer service and it's a damn good thing I'm not paying for it.

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1:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

GetHuman complaint

I have been trying to have Get Human to contact the US Postal Service, as their job descriptions states. Almost 3 weeks later and Get Human still has not contacted them for me OR sent me a code.
They send me incessant emails asking me how the USPS has solved this issue; each time I tell them that the USPS has not had the opportunity to resolve this issue because Get Human has failed to contact them for me.

Read full review of GetHuman and 3 comments
Update by Terri McGee
Aug 29, 2019 7:53 pm EDT

Still no action done by Get Human after over 3 weeks and 6 requests per day. I register multiple complaints a day also.

Update by Terri McGee
Aug 28, 2019 7:47 pm EDT

I have been waiting for Get Human to get in touch with the US Postal Service for me for three weeks. I make a request about 4 times per day. So far they have not made contact with them or sent me a code. What do I have to do to get Get Human to help me? So far I'm convinced that your company is a robot run scam!

Update by Terri McGee
Aug 28, 2019 7:49 pm EDT

I have still been waiting for three weeks for Get Human to contact the USPS so that I can resolve an issue.

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Ghost3686
,
Jul 21, 2023 7:18 am EDT

Doris Campagna and Richard Lauersdorf posted about Theresa.

The issue in GetHuman-ipaddy's own words

You have reached the cached page for https:**fr.gethuman.com*issue*AT-T-Wireless*uC*Z*Theresa-**********D*Below is a snapshot of the Web page as it appeared on October Twenty Sixth Two Thousand Twenty Two ********** (the last time our crawler visited it). This is the version of the page that was used for ranking your search results. The page may have changed since we last cached it. To see what might have changed (without the highlights), go to the current page.*You searched for: Theresa gethuman october Twenty Nineth Two Thousand Twenty Two **, **** We have highlighted matching words that appear in the page below.*Bing is not responsible for the content of this page.*Theresa ************* * D...*GetHuman-poorugly's probl*me de service client avec AT&T Wireless de octobre ****** vues * *** similaire * * suivant*Aide sur mon probl*me AT&T Wireless*Next: our robot will wait on hold for GetHuman-poorugly to get a AT&T Wireless rep on the line!*Always use the GetHuman Phone to call AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!*If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available ****. Enjoy a $* one-week trial membership and get help from a live person now: Talk now with an expert.*First: share to improve GetHuman-poorugly's odds*Strength in numbers! Companies respond better when others are watching.**Before contacting them, items GetHuman-poorugly may need:*Nom du compte, num*ro de compte, num*ro de t*l*phone du compte, adresse e-mail du compte, adresse de service du compte et code PIN du compte*The issue in GetHuman-poorugly's own words*Theresa * SSN*********** - Address ********* - You are Welcome!*GetHuman-poorugly did not yet indicate what AT&T Wireless should do to make this right.**From Richard D Lauersdorf and Doris Campagna ( IP Address )

GetHuman-ipaddy did not yet indicate what SAIA Inc. should do to make this right.

I have an issue with SAIA Inc. too

How GetHuman-ipaddy fixed the problem

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Ghost3686
,
Jul 21, 2023 7:02 am EDT

The issue in GetHuman-liarfuck's own words

This was written by DORIS! *READ HER STORY ABOUT TERRY AND RICHARD.**The issue in GetHuman-liarfuck's own words*Lol, you were not there. Terry came out naked from bathroom. Richard was surprised. He did not fight when Terry rip his suit and tie off. Richard will never forget that day. He liked my skinny butt. B I T C H you f u c ked up. Richard still wants Terry. Doris , when you die, Terry will divorce Bill. I will be Mrs Terry , lol. Terry will have your house. Terry will F U C K Richard in your bed, lol*GetHuman-liarfuck did not yet indicate what LinkedIn should do to make this right.**EVERYONE KNEW HOW LIAR DORIS IS.

GetHuman-liarfuck did not yet indicate what LinkedIn should do to make this right.

**********************************************************

TERRY AND RICHARD NEVER F U C K E D ,,,, DORIS CAMPAGNA NEEDS HELP.

*********************************************************

Doris Campagna has been posting lies about my wife and family on many social media sites. She posts that my family are criminals and that I have been arrested many, many times which is not true. Her live in boyfriend Richard D. Lauersdorf has a permanent EPO against him where he can not have contact with certain family members. We do not post that for the world to see but Doris posts very nasty... ... Doris Campagna has been posting lies about my wife and family on many social media sites. She posts that my family are criminals and that I have been arrested many, many times which is not true. Her live in boyfriend Richard D. Lauersdorf has a permanent EPO against him where he can not have contact with certain family members. We do not post that for the world to see but Doris posts very nasty, disgusting things about my Deceased Mother-In-Law. Doris has a very nasty mouth and the websites do nothing about it. Freedom of speech is one thing but to harass and bully a whole family is not acceptable at all. Doris has been doing this for * years. We have been to court about it but Doris continues to post after being told by the Judge to stop. Seems the only time we will have peace and be free of her bullying and harassment is when she leaves this planet.

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venera
, US
Nov 17, 2019 6:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My computer had been hacked
delete all about me venera nikolic on get human

my new email is
veneranikolic30nov1969bar@gmail.com

dear get human delete my account now my computer had been hacked

ComplaintsBoard
G
5:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

GetHuman get human

your site is a site that helps people get in contact with large business and big companies to help resolve their complaints.

However defamatory statements are being said and posted about people who have nothing to do with Facebook or any other part of their complaint for that matter.

This is wrong and needs to be fixed. If a person has a problem with the way that Facebook communicate or fails to communicate with them that doesn't give them the right to then use this page to post vicious statements about unrelated people that are untrue and very damaging.

Your company has a responsibility to make sure people are using your product
as it was intended and appropriately.

Any content on your webpage that has been publicly posted and that is not relevant to the services or the product you're offering must be be removed promptly. especially can when it maybe wishes or slanderyou should have them removed immediately.

I am formally requsting the removal of the defamatory posts made by user GetHuman2532890. Please cease from publishing or a llowing the public to posts defamatory statements about people without any factual evidence.

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M
1:19 am EDT

GetHuman complaint

Useless garbage website that doesn't even have a direct way to contact them themselves besides a phone number. https://gethuman.com/issue/YouTube/OAai/YouTube-rejected-my-DMCA-counter-notification-which-is-a-clear-violation-of-their-safe this went completely unresolved and they provide no real way to "get a human" at YouTube. Garbage, trash. Character minimum.

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T
Terri McGee
, US
Aug 28, 2019 7:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Get Human must be a robot run scam outfit. I've been waiting for three weeks for them to contact a company and all they do is send me incessant emails asking me if my issue is resolved.

ComplaintsBoard
J
1:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GetHuman telephone call back service

I read their article and their promise about using their phone call system in order to be placed on the IRS' callback program instead of being on hold for an hour or more. After submitting my info, twice, they asked for a code number that they claimed to have sent. Never received. Two attempts. Bunch of [censored]. Am now concerned about what they are actually doing with my phone number.

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L
3:39 am EDT

GetHuman ripped off

This is a complete waste of money and nothing else.
I had a serious problem with Facebook and I neede it to be fixed as soon as possible. Contacted them, they said everything will be ok within twenty-four hours. What did I get? Nothing, but promises.
There's no human being working for them, just computers with the same computer-generated emails and chats. Of course, the problem can't be fixed, because there's no one to do it.
So tricky. Wasted my money to talk to robots. Great :(

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M
5:37 am EST

GetHuman useless

I had an issue with google and decided to try this service Gethuman. They promised they'll resolve my issue within few days. They also said that if not then I'll get a full refund, and that was just a lie. One week later I contacted them myself and asked how things were going and they said they need more time. Another week passed and then one more, and I finally asked for a refund. They said that they were not able to refund me. They did not keep their promise and literally they scammed me and stole my money. Do not trust this company, all they need is your money. They are not here to help, they are here to rob you!

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S
6:10 am EDT

GetHuman they never did anything!

About 5 years ago I made a new Facebook account and for some reason (I don't remember why) I did not delete the old one. I tried to contact Facebook customer service but they never replied. One day I found GetHuman and they seemed very professional with all those positive reviews. I decided to give it a try and hired these guys. I paid for the service in advance and asked them to remove my old account.
Several days later I went online to check what was going on and saw that my old FB account was still there. Contacted GetHuman and asked them what was the matter and they said that they were working on it and asked me to be more patient.
One week later my account was still there! I demanded my money back but they did not reply.
These guys never did anything, they just stole my money and that's the whole story. Do not deal with these clowns!

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S
10:58 am EST

GetHuman they don't keep promises

I recently used the website www.gethuman.com, but it was completely scam. They promised to contact me with required company, and I could stop to struggle on the phone in order to contact some company. But in reality, everything was opposite, because it was impossible to contact www.gethuman.com, because there were only machine voices, which promised to call me back, but no one did. It might be a good idea and very useful for other customers, if people left their opinions about this website.

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G
G
Ghost3686
,
Sep 21, 2023 8:54 am EDT

Doris Ann Campagna

SSN# [protected]

Birthdate: October 23, 1956

Doris' Boyfriend Richard Dennis Lauersdorf

SSN# [protected]

Birthdate: November 26, 1955

124 Poor House Lane

P.O. BOX 475

Burkesville, Kentucky 42717

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Ghost3686
,
Sep 09, 2023 6:57 pm EDT

The moderator removed some of IDCrawl's pictures of Theresa and her family on July 12, 2023. He plans to remove some of Doris and Richard's bad comments about Theresa and her family. The lawyer is keeping an eye on them to make sure that Doris and Richard will not post again.

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Ghost3686
,
Aug 26, 2023 9:24 am EDT

True Story

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Ghost3686
,
Aug 10, 2023 2:22 am EDT

Doris is sad tonight. Everyone thinks that she is drinking again. It is too obvious that she is not happy with her relationship. She misses Terry.

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michael smith234
, US
Aug 28, 2019 4:09 am EDT

Thanks for the correct information

Visiit@- https://phonenumberassistant.com

R
R
Rainman70
, US
Aug 04, 2019 11:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We booked a room in Boston and had to cancel since my wife had surgery. My wife called gethuman. They said the room was nonrefundable. They sounded legit because they had information that pertained to our booking. They said they would get us a refund if we got a booking.com giftcard. My radar went up, but against better judgement we went along with it. No booking.com gift cards at Walgreen so they said get an Ebay card instead. Got the gift card and they put us on hold. I thought they would ghost us, but when they came back on the phone they said there was a problem and that the funds were "stuck in their server". Next they wanted another gift card for $500. Told them they were a scam and hung up. STAY AWAY FROM THEM!

I
I
Irisheyes1979
, US
Jun 26, 2019 12:18 pm EDT

What a waste of time with this website. I was better off waiting on hold myself. I know that the IRS has a long wait time, but when Get Human says its only a 15 minute hold time, I knew there was a problem. Not to mention, it would stay at the same status "Dialing IRS Customer Support". Whatever you do, not provide this company with any of your information. Once they have it, they won't stop calling or texting you.

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UnhappyCaller
, US
Mar 07, 2019 11:33 pm EST

Harvested my phone number and promised to call American airlines for me. Told me I had a five minute wait. I knew that wasn't true because I had just called myself and was told that there would be a one to two hour wait, at 11 pm!
The gethuman site kept showing a five minute wait and gave the status as "dialing". I'm sorry I have them my number and confirmed it.

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Mgamez
, US
Mar 06, 2017 6:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I recently hired gethuman to get me a code for square card. And th hey where fast on charging my card and after that they told me exactly what i had previously mentioned them. And after that im still waiting. Its been 4 days and not a response from them. A TOTAL RIPOFF COMPANY

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mcmxli
, US
Mar 30, 2016 7:48 am EDT

In my research into whether to do business with a website, I am especially interested in complaints about the website. I look at the complainant’s presentation and rationality in terms of “Does the complainant provide a complete and logical written account such that the reader can reach a conclusion that the complainant probably was capable of effectively communicating with the website?” My conclusion as to this particular complaint is that the posting is unsupported and was presented emotionally. I can assume only that the complainant dealt with the website in the same fashion and, therefore, probably had much to do with an unsuccessful interaction with the website. The posting’s value to me is, therefore, neutral.

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