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Georgia Department Of Labor
Georgia Department Of Labor Customer Service Phone, Email, Contacts

Georgia Department Of Labor
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1.0 284 Reviews

How responsive is Georgia Department Of Labor's customer service?

3 Resolved
281 Unresolved
Very poor 🤒
We don't know much about how Georgia Department Of Labor handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Georgia Department Of Labor and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Georgia Department Of Labor reviews and complaints 284

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6:00 pm EDT
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Georgia Department Of Labor Issues with the gdol online services

I have been laid off of my employment, I submitted everything I am suppose to, I faxed over my separation letter, I can't contact anyone OR can I check the status online I always get the error message social security number does not match their records. I need help asap I understand it's a lot going on but I cannot contact ANYONE and i try literally ALL DAY To call .

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Karen Shaw Cooper
, US
Jun 04, 2020 9:38 am EDT

same here its crazy it's like the dept of labor employees get paid to do nothing

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1:47 pm EDT

Georgia Department Of Labor Can't get through anyone at the integrity division.

I have submitted all information via fax twice to verify my identification. No e-mails sent back. No one ansering calls. I understand there is alot going on during this time, however, I have now been without a paycheck for a month and need some income somehow. Baffled by the fact that an emergency act has been passed and there doesn't seem to be any emergency getting unemployment benefits to people.

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Karen Shaw Cooper
, US
Jun 04, 2020 9:39 am EDT

I also have to get in tough with integrity and I can not also faxed my documents. I really don't know what we are suppose to do.

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10:37 pm EDT

Georgia Department Of Labor Unemployment customer service

I received a status message to contact service center about my claim. I spent 8 days calling for hours to receive only busy signal and tried automated service and kept getting disconnect or forwarded to leave message which I did leave 10 voicemail messages and yet to have a response. I also tried the email option available and and to date never received a reply about my issue.

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10:35 am EST

Georgia Department Of Labor Veterans preference

When I first went in center I was seen immediately seen and they started helpful. When it was time file unemployment on the computer I waited over hour before I was seen to discuss my application with a representative. When I address information with front desk because I got in front of the line because of veteran preference the lady said that's not how it works she said they move me in front on the computer system I get priority over the other people that was there. The staff come across as rude and not helpful. Even after addressing front desk about veteran preference they ignored me had me wait another hour when I came back bring documentation for my claim.

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6:48 pm EDT

Georgia Department Of Labor Customer service

I went to the office to apply for unemployment on Thursday, October 17. It was approximately 3:30 and the office closes at 4:30. As I was completing my application online, one of the women employees asked a male employee to ask if I needed help. After he asked me, I said no and at that time the woman employee that asked the Man if I needed help asked me where I was in the application process. I told her I was filling out my past employers' information. She asked what number I was on, and I said I'm entering the fourth employer's information. She then told me that I only needed to enter two, and as she walked off she was telling the other employees that I'm sitting there filling out four employers instead of two. My issue is, how would I know that I'm only supposed to fill out two employers if there is nothing in the system that tells me to stop at number two and none of the employees told me to do that as well? She was also ready to go because it was past 4:30 and it seemed as if the employees there acted as if staying a few minutes over was going to kill them. It was very unprofessional and unnecessary and ignorant on her part. The last thing an unemployed person needs is to come to the unemployment office and have the staff to have a negative and rude attitude toward them. As I came to a screen and needed assistance, I asked the man who previously asked me if I needed help. When he came over he had no clue as to how to assist me and said he would get someone else to help me. The woman employee who came out to help me did not know how to help me to proceed to the next screen either, because she told me to put the pin number in the wrong spot and after she walked off I figured out that since I had already created a pin it needed to go on another line. For people who act impatient and frustrated and ready to go as soon as the clock strikes 4:30, they have no internal knowledge of their job or how to assist people and should be frustrated with themselves because maybe if they knew something they could move the process along quicker.

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11:19 am EDT
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Georgia Department Of Labor unpaid wages

This Compliant is against Cable Technology Communications, LLC
(above address)
Registered in GA - control # [protected] (date of formation: 9/26/17)
Thanh Nguyen

I started working for this company in March 2019. This company has not paid me for the jobs I've worked since 8/31/19. I left the company as of 9/26/19 because I can not live without an income. I have a children to provide for.

I've contacted the employer and they are not answering. When I finally spoke to the owner he became aggressive and told me he would not pay me. I sent an email to the business today requesting they pay me my wages.

Please contact me, Antonio Jackson, at [protected]. I am in process of losing my apartment and car because I can not pay my bills.

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10:34 pm EDT

Georgia Department Of Labor caucasian female manager cursing and rude with employees for no reason /discriminating

I am a customer and I have been to this establishment numerous times. I have friends kids who have worked here in past, which QUIT because what is still going on. A female Caucasian manager with tattoos consistently cursing at employees, and threatening employees. I dont understand how this continues to happen. Something needs to be done for these kids sake. I just ordered my food in store today September 1, 2019 approximately around 9:15 pm.

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8:32 pm EDT

Georgia Department Of Labor insurance fraud on employees and patients

The Ear Nose and Throat Institute is balance billing patients that have Georgia State Medicaid even though they are getting reimbursed from Medicaid. EXAMPLE: patient comes in for a hearing test that has Georgia Medicaid Insurance and the ENT Institute is charging the patient up front for the service and then billing Medicaid as well cause The Ear Nose and Throat Institute does not like how 'little of reimbursement they are getting from Georgia State Medicaid." This is against the guidelines. Also, employees did NOT have insurance for about 3 months but The Ear Nose and Throat Institute was still taking the emolyees premiums for the insurance out of their paychecks. NO EMPLOYEE HAD INSURANCE. Where was the money going that they were taking out of their paychecks? The Ear Nose and Throat Institute suggested that people 'go a head and pay the medical bills' that the employees were receiving and that 'they would get reimbursed later.' This is dishonest and fraud. No one knows where there money was going out of their paychecks and no one has got their money back. There is no paper trail for where their money was going that was being taken out of their paycheck. I have also filed this with The National Association of Insurance Commissioners. This company is also billing insurances for allergy serums for patients and then if the patient decides not to get the shots of serum, they take off the patient label, and reassign it to a different patient, and then bill that ONE serum to another insurance company. So they are collecting money on ONE serum from TWO different insurance companies. This company is full of fraud. I know this cause once I started calling them out on their fraud, they fired me.

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2:21 am EDT
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Georgia Department Of Labor late payment not received

I was terminated from the Home Depot in Groton CT. #6215. I relocated to Massachusetts so I had corporate do a stop on the check because I hadn't received it at my new address. I have been waiting since June and haven't received my last paycheck yet. I am requesting that they pay liquidated damages in the form of an additional check for the same amount. I have obligations that have been unmet and overdue, due to this inconvenience.
Thank you for your time

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5:41 pm EDT

Georgia Department Of Labor I was an employee

I was hired as a dishwasher for a salary of 500 a week. My schedule was Tuesday-Saturday 10am-close with a 2 hour break from 2pm-4pm. I would clock myself in everyday and also out for breaks. However... the general manager Adrienne would clock me out every night. And most nights this was done before I was actually done working. Especially Thursday-Saturday. I was told not to worry about that as I was salary. When I would work less hours or half a day or leave early, hours/pay was deducted. On fridays and Saturdays I would be working 12 hours and receiving no extra pay. I talked to the manager and nothing was done. I quit and now I have not received my last check. It has been a month. Thank you for your time.

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8:32 pm EDT

Georgia Department Of Labor employment and pay rate issue.

I worked for this company 13+ years. I ended up quitting due to a dispute with the manager. that week I had worked 26 hours, and had 58$ in commission. my check I received was for only 69.11. I was apparently fined for not returning my key 162$ (even though I returned every key I had) and a 100$ fine for not doing "closing duties." after I had quit. my pay rate was 12$ an hour plus commission, so my check should have been approximately 370$ pretax, and I received 69.11$. I tired to talk to the manager at the location unsuccessfully, saying I was being fined for unreturned store key (which in the manual says its a 25$ fee for not returning a key) and she charged me 162$ for this, and a 100$ fine for not "closing properly" and fined for missing products, even tho it was not MY responsibility to count the inventory. so that breaks down to approximately 2.65$ per hour I worked, which is not even close to minimum wage. I want the money that is owed to me to be paid. I was also previously last month fined for missing products (that I already own) along with the rest of the staff. I worked closing shifts, and on that day (and several others) the manager who was responsible to count inventory in the morning shifts did not do so.

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1:44 pm EDT
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Georgia Department Of Labor they will not pay payroll

I worked for this company from Feb 7 2019 to April 16 2019 as a journeyman mason/supervisor. The company address is South Carolina but I worked and supervised a job for them in Hartwell Georgia at the Nestle Purina dog food plant. This company owes me $8983.00 in unpaid wages and expenses from 03-25 to 04-16. I have documented time sheets and receipts for every expenses. The company also owes 13 more people including mine the total non payment of wages for everyone is over $34, 000.00. Please help me get what I have worked for

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12:16 pm EDT

Georgia Department Of Labor t & brothers construction

I am Kerry Lewis who worked for Thomas D slagle Since October 20, 2018. Thomas provided his workers with a credit card for supplies when needed. I was the live in shop manager. As April 2018 Thomas has removed me without notice and has not paid me money owed for services. Thomas has made statements that owes me money but yet has failed to pay me. There was a balance of $1100 spent on the company credit card by myself in which it was stated I was owed money by Thomas himself. Thomas has locked me out of all my belongings and and Did not give a legal 30 to 60 day notice of having to move.

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8:25 am EST

Georgia Department Of Labor u.s. medics ems inc macon georgia

I was employed by us medic for the last year and watched the local operations manager behavior become progressively vial tool towards myself and other employees. Promoting a hostile work environment calling employees derogatory names. Local operations manager also approved and hired non- State licensed employees transporting Medicare patients by ambulance was documenting times and miles for Medicare documentation.

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8:02 pm EST

Georgia Department Of Labor employer

I worked at Healthline Management from March 2016 to October 2018.
I have been unable to get my last check.
I am attempted several times to get my last check on several different occasions without success.
I will call the Office Manager, Angela Spencer and the owner, Tisha Brewer
I feel I am getting the run around.

I made my best effort to be the best employee, often going over and beyond.
Also, the way we were paid was not communicated clearly.
At first it was we were one month behind, then, it became 2 months without any notification.
Please help, I need my money

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6:54 pm EST
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Georgia Department Of Labor janet hutchenson claim #4862331 weekly certification #9979193.

Hello,
I recently filed an appeal on an outstanding claim which ended up as dockett #23717. The decision was given in my favor. I recieved back payment immediately for 2 weeks and then on checking into the system found that my claim was still active. Then I recieved a letter from the ga dol dated 11/15/18 advising me to make sure I filed on the claim no later then 11/25/18. I attempted to sign back on to my claim later that morning to file my weekly certification and found it was now inactive.
I immediately e-mailed the ga dol to ask for instructions on how to proceed and was contacted by return e-mail from ms janet hutchenson. I gave her all the info she asked for and was advised that I needed to refile my claim. I did. Confirmation #4862331. I recieved an email from the ga dol advising that I had filed a claim #[protected]. I reached out to ms hutchenson several times that day for adice which she promptly provided. I also advised her that I had to have a claim filed no later then 11/25/18. Ms hutchenson advised me that once she saw I had filed my claim again she would tell me the next step. She came back with the ga dol was going to be closed for holidays, reopening 11/26/18. I countered back with a return e-mail reminding her that I had to be in the system by 11/25/18. She countered back with she had been giving me instructions on how to refile a claim not file an appeal. I was very clear from my first email on what I was doing. I returned an e-mail apologising for not making myself clearer, reminding her again of my "have to" file date. I never got a response. I have all these e-mails if you need to see the paper trail.
With no response and a letter from the appeals court giving me the 11/25/18 date, I went ahead and filed a new claim on my own as stated, initiated a new pin number at that time and then later on that evening I set up a job search file and entered my searches #9979193. I have screen captures of all of these if you need to see them. On checking later that night, everything worked and looked good.
Today, 11/26/18, #1. My pin# is gone I cannot sign into my claim. #2. Ms hutchenson advised me on weds, the day before thanksgiving she would contact me today (monday). She did not. My "have to" file date has passed, my claim was there before thanksgiving and now it's gone. Please advise me of how I should proceed, how I make the ga dol aware of this situation. Thanking you in advance for your help,

Robert b. Sapp

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8:21 am EDT
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Georgia Department Of Labor fierro design and promotions

This company is operating in georgia with out gl insurance, workers compensation and any type of lisence. (installing heavy business signs, decals, etc). They don't want to provide me with a tax id number so I can report all the payments made to them (over 10k). Fierro design and promotion is a company based in florida and he don't have any authority to work in georgia.

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11:42 am EDT

Georgia Department Of Labor unpaid pto time

On august 29th my company counseling solutions treatment center - chatsworth was acquired by baymark health services... At the close of business we (all staff) were told we would receive any pto that was due. For me that is 88 hours. The managing partners of the business are in disagreement... One is 65% and one is 35% owners of the llc not yet dissolved... The 65% owner stated he will not pay me my pto because he said I was a 1099 worker before I was a w2 worker 2 1/2 years ago. I have accrued pto time from the beginning and he is aware and approved it from that time. The reason the clinic was sold was because of unreasonable and irreconcilable differences between the owners.. I deserve and have earned my pto time... Pleas help me!

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3:18 pm EDT
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Georgia Department Of Labor payment not received / wrongful termination

Good afternoon,

My name is james getts, former medical practice manager for todd d. Cable, md, llc, d/b/a independent pain management.

I was summarily terminated by my employer on august 27, 2018 at 11:50 a.M. For what I believe to be wrongful cause and discrimination.

Summary of events: I was met at the door of my employment by a county sheriff's deputy and the university hospital (evans campus) security guard in order to terminate my employment. This was a surprise to me and as ordered, I handed over my office key to the officer, who stated that I was terminated (no cause given) and that "your final 2 week check will be mailed" (net amount $1, 406.26 for pay period august 13-26). The date is now september 4, 2018, and I have yet to receive this check, and I cannot get my employer to acknowledge my requests to provide information on its delivery or whereabouts. Thus, my family has been put in a significant financial situation and is at risk of non-payment of utilities and/or mortgage.

Events leading up to my termination on august 27, 2018 at 11:50 a. M:

- I am a disabled veteran and I required emergency medical care from the veterans affairs emergency department on the morning of august 20, 2018 for a service connected injury - incurred while deployed in a combat zone in 2009. I told my employer that I was having chest pains and shortness of breath and left the office at approximately 10 a.M.in response, my employer initially tried to keep me at the office despite active chest pains. My wife arrived at my request and forcibly removed me from the office and took me to the v.A. E.R. I was kept at this e.R. All day for treatment and evaluation, and was unable to return to work until the following day due to the medications I was given.

I returned to work the following day despite having tightness in my chest due to pressure from my employer to get back to work. I worked the full day on 21 and 22 august despite feeling fatigued and fell visibly ill on 22 august, as noted and remarked on by other employees. On the morning of 23 august I drove myself to university prompt care for continued tightness/pain in my chest/shortness of breath, and what was diagnosed as a severe respiratory infection likely related to my hospitalization at the va er on 20 august 2018, and related to my service in environmental hazard conditions in iraq in [protected]. This infection was highly contagious and rendered me unable to work on 23-24 august, 2018 under doctors orders due to severe coughing and vomiting exacerbating my chest pains. The doctor ordered me to rest for two days to prevent further cardiovascular complications with my heart and lungs.

On 23 august, while being treated for service connected injuries and illnesses, my employer, todd d. Cable, m.D. Posted my job for interview and replacement. He conducted an interview for my replacement on august 25, 2018 without my knowledge and without communicating his intentions to replace me for being on medical leave as a protected veteran, undergoing emergency care.

I believe in addition to terminating me for legitimate medical leave as a disabled veteran, my employer also used my medical absence as an excuse to terminate me for the following underlying reasons:

1. I refused to be complicit in illegal payroll activities as the practice payroll officer/manager. Specifically, dr todd cable demanded that the hourly employees of the practice work the weekend of 25-26 august. He stated that "he was not going to pay the employees working the weekend overtime," and was going to "pay them under the table" with "other monies" at their base rate only. All employees that were scheduled to work that weekend would have accumulated approximately 45-55 hours for the pay period, and dr cable was insistent that he would not pay the overtime, nor the taxes on the overtime. I objected to this plan and was belittled and dismissed for attempting to comply with federal and state labor laws.in objecting to his illegal intent and plan on approximately 17 august 2018, I became the subject of regular passive-aggressive demeaning comments daily from dr rose marie classi, m.D. (his spouse and non-employee) and experienced what I can only describe as a hostile work environment, whereby his spouse was given authority over me, and disallowed me to make any official decisions effecting practice safety, hippa regulations, occupational safety hazard prevention and reporting. Due to my insistence on federal and state compliance, I was regularly dismissed and belittled despite attempting to uphold the legal and ethical fiber of labor - and other - laws. I feel I was the victim of a hostile work environment brought on my disagreements and non-complicit stance or participation in illegal intent and actions.

Second, due to several close calls with occupational exposure concerns of medical assistants and office staff routinely in contact with treated patients, I demanded osha regulations be followed for the safety of exposed employees. The osha program was non-existent when I arrived at this practice in may 2018, and was suppressed and deemed "not necessary" despite creating the entire osha/msds program from the ground up myself, and publishing their osha manual - for which employees were discouraged to read by dr cable, and further suppressed any trained from this manual. After several close-calls with needle-sticks and potential patient bodily fluid exposures, I made the call to inform osha of the owner's gross neglect and dismissal of employee safety and the federally required osha program. I filed my complaint on the evening on 25 august, 2018. I received a call back from osha the morning of 27 august 2018, stating they would follow up on my complaints that day, specifically the hepatitis-b and hiv exposure plan violations that places the employees in direct danger of contracting these harmful viruses. I find it no coincidence, that I was fired punitively and in retaliation for reporting my employer's practice for osha violations (ref. Osha complaint #: [protected]).

In addition to multiple other hippa, medicare/medicaid, financial irregularities, this practice is a hostile work environment for the following reasons:

1. Qualified candidates for medical positions were often not hired based upon the doctor's discrimination against: (a) women in preference to male medical assistants and nurse practitioners, (b) military and military spouses due to their "ability to be called away at any time." I was personally offended by his stance on military given my veteran and army reserve officer status. I was of course dismissed when I told him he cannot conduct discriminatory practices and line of questioning like this in interviews, or include this in his reasons not to hire a candidate, (c) family situations were often used as discriminators in interviews and used against qualified candidates when making final hiring decisions (i.E. Candidates often discarded for being single mothers - this happened at least 5 times), (d) age was used as a consistent discriminator in interviews, as dr cable did "not want to pay for experienced personnel" and preferred younger talent due to their likely acceptance of a lesser wage.

Further evidence of his discriminatory practices, dr cable cites that he found a draft file copy of a resignation letter dated 22 august 2018.in this draft for my eyes only, I cited that my reserve unit is set to mobilize in fy19 and that I would like to consider (at the time) a resignation date effecting september 7, 2018. This letter was in my personal files, not intended for communication until a later date, not signed by me, and not sent, printed, or communicated to dr. Cable in any form or fashion. During the period of when I was under emergency medical care, dr. Cable decided to "discover" this document and further show his discrimination against military members and families by using my reasons of a fy19 mobilization as a reason to immediately expedite my termination and replacement (proof in text/email form from dr cable), thus not allowing me to work even the proposed (draft) intent of working until september 7, 2018.

In the end, my termination was the result of a hostile work environment, retaliation for making a formal osha complaint, and persistence in trying to be state a federally compliant. I see this termination as punitive, and this is further evidenced by my employer refusing to give me my final paycheck as aforementioned. (dr. Cable did withhold the previous practice manager's paycheck for months out of punitive feelings toward her, so there is precedent for this, and cause for my concern). I have also not received the required dol form 800 required by georgia code 34-8-190, thus I am unable to file for unemployment properly.

I appreciate in advance your time and attention to this matter. I cannot express how disappointed that I and my family are, and how hurt we have been by these individuals. I want to prevent this from happening to future employees of this practice.

I also have a three-page notarized copy of my acknowledgement of my termination to my employer available, however, it is being reviewed/corrected by my attorney. I can make this available at any time. I also have a 6 page description of my grievances against this medical practice, also being reviewed by my attorney.

Thank you again in advance,

Sincerely,

James a. Getts, m. Div., cmom

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4:08 pm EDT

Georgia Department Of Labor prejudism/false and, or unfair judgement

Friend was fired due to prejudism at walmart (ex military, we all know how liberals hate the military..) he worked the hardest there, everyone else sat arpund and did nothing yet he was fired unfairly, all the things I heard and saw there makes me sick! He put in a claim to the athens department (pos) of labor, they unfairly denied him, made a fasle statement that he lied and said he didn't do his job! That pi*es me off, department of labor needs to be reviewed now!

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1855 436 7365 +1 (877) 709-8185 More phone numbers

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