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1.2 1614 Reviews

General Motors Complaints Summary

65 Resolved
1548 Unresolved
Our verdict: If considering services from General Motors with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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General Motors reviews & complaints 1614

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10:21 am EDT
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General Motors 2011 chevrolet equinox

I have a 2011 Equinox, vin #2CNALBEC6B6478245 with only 57, 000 miles. Just recently the transmission went out on it, and the dealer, Click Lewis, in Palmyra, PA said there is nothing they can do.
I find it hard to accept this happening, since I had it serviced regularly?!
Can General Motors Corporation help me with this situation?
Please respond; email [protected]@gmail.com
Cell: [protected]
Thank You.

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10:07 am EDT
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General Motors camaro radio

I currently own a 2015 Chevorlet Camaro, with 23, 097 miles. As you all are aware the radio and my link systems seem to stop working. This should be a recalled item. Unfortunatly your company's "Service after the sale " is non exsistant. With the amount of revenue that GM generates, and for the sake of your reputation, the honorable thing to do would be to recall these radiomy link systems so that consumers of your products do not have the added expense of replacing these defective systems.

GM use to represent American Pride, hard work and honesty. These principals are not the case anymore and seem to have been deleted from your companys business motto, and core values.

How would you all feel if you were left with having to pay to replace a defective product because the manufaturer failed to provide a quality product that is suppose to live up to its reputation? But you all are not the average hard working american that has to penny pinch. You are a giant conglomerate, so money and radio issues are not a factor for you financially.

The right thing to do would be to recall and replace these difective radio/my link systems.

Shantae Bradley
2128 Everton Lane
Virginia Beach, VA 23456
[protected]

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12:07 am EDT

General Motors 2019 chevy trax

I purchased a 2019 Chevy Trax 04/06/2019 from Feldman Chevy in New Hudson. It was great when I drove it off lot. I was given 1 set of keys. With the promise that another set would come in mail that week. As of 05/01/2019 I still have no spare key. I have the promise that was given at the time of delivery and after inquiring I have more promises but No keys. The 2nd week after delivery the Android Auto system went out. So I no longer had navigation. I took it back to dealership they analyzed it and inform me that it was a clitch in the system that they couldn't repair. My salesman suggested taking it to another dealership to analyze and repair it. So now I have no navigational system and no key. I'm trying to get an answer on how to move forward.

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2:24 pm EDT

General Motors 2008 buick enclave transmission

My understanding is that GM had and issue with the 35R wave plate in its transmission.
I bought used one owner 2008 Buick Enclave and I'm having that problem now. My understanding is that gm knows about this problem and extended the power train warranty to 10 yrs 120k miles. I have had the the Enclave for about a yr now the time on the warranty ended on 10/18/2018 I only have 114k miles. I was a GM Dealer employee for many years and I love the product. I also know that GM will good will repairs to keep their good name and keep loyal customers. Would you please consider this for my enclave. Really don't want to go to an import. Thank you for your time.

Simpson Ezzell
[protected]
mark.[protected]@yahoo.com

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1:14 pm EDT

General Motors silverado truck

I purchased a new truck 2 years ago it has 26, 219 miles the motor started knocking so we took it to Alan Webb Chevrolet they had to change out the pistons, cam, lifters, they will not honor their work, this was major work done to a basically new truck, and we are concerned that something else will go bad. They tried to talk us into a new vehicle at double what I owe on my existing truck. We were told that this is an issue with these motors. We are concerned about metal shavings, we were told to drive the truck for 500 miles and have an oil change to check for shavings. When I bought the truck I thought it would last forever, I can't afford a new truck, all I'm asking is that the warranty be extended incase something else happens to the motor it will be taken care of. We took the truck to Ron Tonkin Chevrolet to look over the work that was done by Alan Webb. All I want is an additional warranty to cover the work done. I like my truck, we've owned Chevy's all our lives. If there is anything you can do to give me an extended warranty it would be greatly appreciated. I wanted to attach the paperwork from Alan Webb and Ron Tonkin, but there isn't an option for that. Cynthia Reed email:[protected]@comcast.net. Phone No [protected]. Thank you

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8:31 am EDT
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General Motors reduced engine power, stabilitrak, brakes

I own a 2014 Chevrolet Traverse 1GNKVHKD0EJ314734 with 76, 658 miles. I bought this as a certified used vehicle approximately 2 years ago and I recently was driving and the stablitrack light came on and engine loss of power light came on and could only drive 20 miles per hour, car was shaking and no power brakes.
We barely got to our son's graduation and parked the vehicle. When we came back out and started the vehicle the engine light was still on but we had power again and were able to drive home, at one point it did feel like the engine tried to stalled out a couple of times while on the highway. The next morning (Saturday) I took it to the dealer (Champion Chevrolet in Howell Michigan) but they were unable to look at it until Monday.
There was a bulletin on changing the fuse box and replacing a terminal which they did hoping to fix the issue since the vehicle wasn't doing it when they drove it and there was only one history code that didn't have anything to do with our issues. The repair cost me $750.00 which doesn't make me happy having to spend on something that is a faulty designed part/s on my certified used vehicle.
We hope that this fixed it because I know GM has had other issues with loss of power and my wife drives in some bad areas around Lansing which now makes us nervous and wonder if we should we buy her another car.
I would like to know if this bulletin on changing the fuse box shouldn't be considered a bad part, it should be, it isn't something that isn't neglected maintenance or abuse by the driver and should be warrantied as recalled part.
I believe i should be refunded for this repair.
Mike Limbers

[protected]
[protected]@Tworld.com

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5:56 pm EDT

General Motors unethical behaviour

I inquired at Hagerrty Chevy website about a 2019 Silverado. The price said internet price. I received a phone call within minutes and started talking about other discounts off the price. So Saturday 4/27 I went into the dealer to see the vechiel and the pricing. From that point everything changed and I kept saying I could not afford that pricing. before I know it I was being pressured into a lease agreement. I explained I already under a lease agreement and I was thinking about just buyin the vehicle in 3 months when the lease was up. I am a veteran and have PTSD issue. so to get out of the dealer I just gave them a down payment. After leaving the dealer and calming down and thinking about what just happen I called the dealer back and told them I did not want the vehicle and I would just buy out on my lease agreement. At this point they told me to late and I had to take procession of the new truck and if I did not pick it up they would have it towed off the lot and I would still be responsible for it and any damaged done where every they towed it to. Due to my finances I just want to purchase my leased vehicle which is a 2016 silverado. I can't afford a $53000 vehicle. I feel I was forced into this deal and taken advantage of while I could not think straight due to my medical condution at the time. I am looking for some help and relief. I do not believe General Motors want to take advantage of a veteran who is under PTSD and stress issue, I know other may not care but again I am looking for some relief.

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5:38 pm EDT

General Motors i'm about to make my last payment on my lease but have been told I will still owe $595.

(4/25/2019 I have made all my 39 lease payments on time but have been told by Cadillac I still owe $595. Which is a disposition fee(if you do not purchase the vehicle and they do not waive the fee).

Over the years I have purchased 7 new Cadillac's. I leased this one knowing that I would be 80 years old in three years and probably not be able to drive anymore. I
explained my reason to the Cadillac rep but to no avail.

Douglas Hurd
[protected]
[protected]@yahoo.com

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10:50 pm EDT

General Motors tires

I bought a $32, 000.00 2018 Chevrolet Equinox LT. I am a GM retiree, and this complaint is about the cheap Michelin Premier LTX tires that you are putting on vehicles. I now have 20, 485 miles on my vehicle, and the tires are bald already. This is my wifes car, so these are not hard driving miles, so why such an expensive vehicle with tires that are supposed to last 60, 000 miles wearing out at 20, 000 miles? Also, Michelin no longer assumes any responsibility for premature tire wear on new vehicles starting with the 2018 model. I feel there should be a recall on these tires, and they should be replaced. I also think you should find another vendor for your tires! Having worked for Gm from 1978-2009, I know you can do better than this! Very disappointed over this issue! Sincerely, Mark Pittenger Phone# [protected]

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RDBro
, US
Aug 25, 2019 3:48 pm EDT

I agree with Marl Pittenger, my 2018 Equinox with only 22, 800 miles has premature tire wear. Tread is down to 3/32, wear bars are showing. Only 1/3 of 60, 000 mile warranty used. Dealer wants $463.00 to replace with same tire. Michelin will not do anything.

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5:30 am EDT

General Motors I have gmc - yukon

On 31st March, I took my car to GMC for services in Bahrain and they have carried the services for 2 days. On the second day, I received my car with missing my son's wallet which contained 13 Bd plus vise card and bank card. When I have raised this problem to mangment of GMC, they have not replayed to me officially. Your input to solve this issue is highly appreciated.
Ragardes,
Hussain Zayer

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Update by Hussain Zayer
Apr 27, 2019 5:31 am EDT

On 31st March, I took my car to GMC for services in Bahrain and they have carried the services for 2 days. On the second day, I received my car with missing my son’s wallet which contained 13 Bd plus vise card and bank card. When I have raised this problem to mangment of GMC, they have not replayed to me officially. Your input to solve this issue is highly appreciated.
Ragardes,
Hussain Zayer

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3:08 pm EDT
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General Motors product

I purchased (over $60, 000) a 2018 Grand Sport Corvette in Oct 2018. Today I now have only 2123 miles on the car. I don't drive it often because of the way the rear Rotors are RUSTED. The appearance is terrible. I took it to the local Chevy dealer and the Service Manager said they would replace them out of courtesy but it had to be approved by GM. I did not get a call back after 10 days so I called the local dealer back and he then told me GM wouldn't approve them changing out the rotor due to presentation or looks. I do not understand how GM would allow a customer that spent this amount of money on a vehicle to have to settle for less than what I paid for. I have attached a copy of the photos to this message and request you reconsider changing these for me to ensure I to am a happy corvette owner. The car is garage kept. Augusta Ga Milton Reuben Chevrolet Service Department.

Manford L. Pryear
[protected]
[protected]@hotmail.com

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7:48 pm EDT

General Motors 2014 equinox rusting doors

I also have a 2014 Chevy Equinox with 37, 000 miles. I bought this vehicle used in 2016 with approx. 11, 000 miles. I also purchased the extended warranty. I wash and dry my car every week and when I noticed rusting, I started wiping down the doors each time. My car is housed in the garage every night and continually during the months of January - April. All four doors are badly rusted at the inside bottom. I originally called the GM support line and talked to a representative who suggested I take it back to the GM dealer where I purchased.

Not only will the extended warranty not cover repairs, but the dealer said I had to replace the doors with a cost to me of $3500 +. I then took it to another Chevy dealer who is currently fixing the existing doors by opening the fold, adding rust inhibitor and repainting, at a cost to me of $800. Although the dealership I am working with now is excellent, I fully expect to have problems with the doors in the future due to the design.

I found that GM Canada replaced doors on several years of the Equinox, including 2014. Why will GM not replace US Equinox car doors? It is certainly disappointing that with the cost of cars, GM does not stand behind their product. I have been a loyal GM customer and although I'm sure it makes no difference, this is the last GM product I will purchase.

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2:55 pm EDT

General Motors 2014 chevy equinox

2014 Chevy Equinox. I'm fanatic about chean cars. This car (bought new) is always kept in garage, washed often including door bottoms and door sill. Doors always left open after washing to dry. All four doors are badly rusted at the inside bottom. See pic. I have two other older than this cars in same garage and they show zero rust. Why is my Equinox falling apart so soon when I take such good care of it. I'm really disturbed as we need this car to last a while longer and be worth more than nothing when we buy another. Any observant buyer will walk away. What can I do with this issue? I bought my first GM stock at age 15 with money earned ($1.00 per hour) working in a car wash. Always have been a GM supporter

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2:12 pm EDT

General Motors 2019 gmc terrain slt - less than a month old

Leased the car in March and after one month we are getting an SD error message when driving. The navigation and entire infotainment screen, including sensors, just powers off while on the road. This is dangerous. Clearly GMC knows about this issue since they released a bulletin. How is this not worthy of a recall? It's actually a safety hazard to see the technology and electrical software powering down when driving. Since the car is only a month old, we are scared as what will come next in terms of problems.

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10:49 am EDT
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General Motors 2012 gmc acadia

I purchased this 2012 Certified Pre Owned Arcadia in 2015 and thankfully purchased the extended Warantee in the 3 years I have owned this there has been so many issues that I seemed to have a rental more than the car I purchased. Many repairs took weeks to fix and multiple tries. That said a few like the electrical system going were huge safety concerns as well. That said what I would like is GM to stand behind their product and extend the warantee 3 years or 150K bumper to bumper. This car has not just had garden variety issues but issues that I have never had to address with any other manufacturers car. Timing Chair, radio, Air conditioner, electrical system and the list goes on.
thank you

If you need the vin to pull a service history, I can provide

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2:19 pm EDT

General Motors 2014 encore

We purchased a 2014 Encore hoping this would be a car to last a while without major repairs. And for being a car that everyone wants this is definitely a BAD one! We have 32 pages of mainteance and repairs on a car that is ONLY 4 yrs old! Things that should not even go wrong on a car this new! It started a month after we bought it even though covered by warranty it has Never been 100%. A catalyic converter shouldn't be replaced this soon! The screen has never been right nor the brakes, a back window, its not smooth riding like when we first bought it. It has had the coil, a oil seal leak etc. and we have haad to pay for a lot of the problems because the warranty was gone or the extended warranty didn't cover it. We have never been so disappointed with a car. Our Nissan is still running Great and has over 250, 000 miles a few minor repairs OEM still on it and Our son drives it in CA now. It still has the orginial catalyic converter and we used it on our ranch for years! It is a 2004. So considering we wanted to buy American and the commercials were great this car was poorly made! Now we want some help in trading it in for a better car with our dealership Yates in Goodyear Az. The preferred car would be the Terrain with safety mirrors. Our payoff is 13693 on the Encore. We don't want a 500 payment. This particular car was poorly made and a horrible reflection on GM. Could GM help us out besides saying we understand and we appreciate Blah blah blah. Enough lip service from GM and Yates take care of this problem. For your top selling money making car it is a Very Poor representation of it. Help Please!

Sincerely,
David and Rose Green

t

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12:18 pm EDT

General Motors 2015 chevrolet cruze

To Whom It May Concern:

Last year in the month of March I took my Chevy Cruze in for an oil change. That was the beginning of a problem that has yet to be fixed to the day. Within 3 days of the oil change I started getting a code and oil started running everywhere. So I came home and immediately called the dealership I purchased it from and never ever got a call back. Classic Chevrolet in Sugarland Texas. The same day I took the vehicle to Auto Nation Chevrolet which checked my car in. After 3 visits to this dealership I thought the problem was fixed. This year I took my car to the Chevrolet Dealership in Rosenberg Texas they kept it a week for over heating problems as well as the oil leak . They kept the car a whole week and repaired the oil leak as well as the over heating problem. I received another water pump. This made the second one. Now we come to the present time. My car is still leaking oil on my garage floor on a daily basis. This is the second Chevrolet Cruze I have purchased and the second Chevrolet Cruze I have had massive problems with. Honestly I didn't think I was purchasing a generic car. I have always believed in Chevrolets being as I came from a family of people who retired out of GM. So now I need to know exactly what to do about this problem. I purchased an extended warranty but it seems when I take it in they want to charge me for such items as hoses. On one of the 3 visits to Auto Nation I was charged labor and for hoses. I think almost 200 dollars. Something about that doesn't seem right. I need to know what I need to do to get my vehicle that has a little over 40, 000 miles to be dependable. I don't even feel safe enough to take this vehicle out of town. Could someone please help me. Thank you I'm over it! Catherine Manely

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5:21 pm EDT
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General Motors ongoing problem with trouble code p0171

We have a 2013 Chevrolet Sonic with 73400 miles (1G1JC5SH4D4126560) with an ongoing Trouble Code (PO171) that has been turning on the Check Engine Light. We have had it into the Chevrolet Dealership (Wes Haney Chevrolet of Live Oak, Fl. 32064) at lest 4 times now. First time they Flushed and Cleaned the entire fuel system( costing us $260.00 +) Second thru the 4th time they ran a Diagnostic Test and found that the Mass Air Flow sensor with bad(replaced it). That same day it was replaced the check engine light comes back on again(found out that the New Sensor was defective(Replaced it). Was ok for a day or two and the check engine light comes on again. (We are not blaming the Dealer for Anything.) They seem at odds at what the problem is. The check engine light stays on for a period of time and goes off. Then a day later or so it comes back on again. Now in the Morning when the engine is cold the engine speed surges up and down until it warms up and settles d.own to normal. The Wife and I are on a Fixed income (being that we are both RETIRED.) We have spent at least $700.00 + on this problem and its STILL not Resolved. I feel we should not have to spend too much more to get this taken care of. Any HELP you can give will be GREATLY APPRECIATED. I've owned Chevrolet's my whole life(and will BUY another one if needed in the future ) Thank You. You can contact me at my cell phone [protected]. Richard Stewart of Jennings, Florida 32053. Again we aren't blaming the Dealership

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4:09 pm EDT

General Motors paramus chevrolet

On March 14, 2018 we went to Paramus Chevrolet. We were greeted by Mike K who was very friendly. We told him what we were looking to do, which was to trade in our 2016 jeep Patriot and lease 2 vehicles, one being a pick up and the other a small SUV.
We had the paperwork for a Family Discount with GM which we thought was for 2 cars, the dealership told us it was only for 1. This was given to us from my cousin works the Company, and I am a volunteer firefighter as well. I had the figure for the pay off left on the Jeep so we had a rough idea of what we could get for it. Mike came up with some figures for a Chevy Colorado, and a Trax. My wife and I were very happy. It was within our budget. We gave them a $3000.00 deposit that evening, and signed all the paperwork. We made an appointment to pick up the cars the next day. Mike did say that they could not check our credit that evening, however they could check it in the morning, the prices given were based on a Tear 1 credit., which we learned was in the 700's. My wife said the her credit was in mid 600's and that mine was in the low 700's, based on credit karma. Mike then said that he would be sending me some emails indicating what needed to be done before we come back the next day to pick up the cars. That was to insure the cars with the finance companies, and bring in the verification of insurance for both vehicles, and to get the pay off letter for the jeep we were trading. We did everything they asked and came in for our 2:30PM appointment the next day to pick up the cars. Thats when all the trouble started. When we arrived at the dealership they brought us into the finance department to go over the terms and conditions. At that time they also told us that in order to get the vehicles it was going to cost us $100.00 more per month as our credit is not where it needs to be in order to get that deal. "Tear 1" As you can imagine we both got very upset. At that point we told them no deal, that we could not pay an additional 100.00 per month. We were ready to walk out. Then John the finance person said let me talk to my manager and see what he could do. About 10 minutes later this other person ( a big guy, I don't remember his name) came in. I voiced my frustrations perhaps louder then I should of, we had some words I then I tried to apologize, but this guy did not want to accept my apology. We got up and were ready to leave and asked for our deposit back, that's when the "big guy" told us the charge would be returned to our credit card. That's also when he called my wife a liar, stating that she lied about our credit, and that Credit Karma is not good. Then Anthony, one of the managers who happened to be hearing all of this going on stepped in. He was not even working at the time. He managed to get us the rate which was only a total of $20.00 more for both cars. The only reason we left the dealership with 2 cars was because of Anthony defusing a bad situation and making things happen, going the extra mile. Today as I'm writing this letter we finally received the information from the TFCU (Teacher federal credit union) with our account number and payment information for the Colorado, They also sent us a letter with my credit score, indicating that it is at (738). My wife's car is financed through GM. About 2 weeks later I received a message that my plates were in and I would come and pick them up. I went there to pick them up and they were just handed to me, no one offered to even put them on my vehicle for me. A few days later my wife was called and told her plates were in and she went there and picked them up, Mike the salesman was there and put them on the car for her.

A week later we get yet another phone call from the dealership telling me I needed to come back in and re-sign the paperwork for the TFCU Loan as the mileage allowance on the paperwork was incorrect. So I went there and signed the corrected contract.

I have never had such a hard time purchasing or leasing a vehicle in my whole life. I was a customer of Ford for over 15 years, I then purchased a Jeep. I was always treated with respect and great customer service. I figured lets give Chevrolet a try as our daughter has an Equinox and is very happy with it.

There are many Chevy dealerships in our area, we choose Paramus as the are the closest to our home. I no longer feel comfortable even going there.

We really DO NOT want to go back to that dealership for any reason what so ever. We would like to have our cars serviced at a different dealership and we would like to return our cars to a different dealership when our lease is up, in the area, and there are a few to say the least. We would also like to have the $400.00 disposition fee waived for each vehicle so we may return the cars when the lease is up without penalty.

Sincerely,

Paul N Buehler
44 E Central Avenue
Bergenfield, NJ 07621
[protected]
[protected]@aol.com

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8:44 pm EDT

General Motors 2014 cadillac xts

I am the original owner of this vehicle and it now has 72, 000. miles . in the past 8 months this car has turned into a money pit. I have had to replace both rear air shocks, both rear wheel bearings because of some sensor built into them for the ABS brakes, Power steering, and traction control. I now have rear suspension problems and it goes to the shop every other week. They cannot find anything wrong with it when it is there. Well I come home and the rear has no air and the back end is rubbing on the tires. Which by the way we are on the 3rd set of tires at 70, 000. miles. I am so disappointed in this car for the price of them. I tell every one who asks about my car Do Not Buy One. My husband retired from GM after 44 years and we are seriously thinking of going to something besides a GM product. We have always supported GM but things are not getting any better with the products. If you google this problem everyone is having the same problem then this is a GM problem and they need to step up and fix these cars not expect the consumer to pay pay pay. I feel that GM should pay to fix my car not me. They have major problem with the rear air suspension as you can see. Please respond to my complaint at [protected]@hotmail.com. Thank you . Pennie

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General Motors In-depth Review

Company Overview: General Motors (GM) is a renowned American automotive company that has been in operation for over a century. With its headquarters in Detroit, Michigan, GM has established itself as one of the leading manufacturers of automobiles worldwide.

Product Range: GM offers a diverse range of vehicles, catering to various segments of the market. From compact cars to SUVs, trucks, and electric vehicles, GM provides options that meet the needs and preferences of different customers.

Quality and Reliability: GM is committed to delivering high-quality and reliable vehicles to its customers. With stringent quality control measures in place, GM ensures that its vehicles meet the highest standards of performance, durability, and safety.

Innovation and Technology: GM is at the forefront of automotive innovation, constantly integrating advanced technologies into its vehicles. From cutting-edge infotainment systems to autonomous driving features, GM strives to enhance the driving experience and stay ahead in the industry.

Customer Service and Support: GM prioritizes customer satisfaction and provides excellent customer service and support. With a wide network of dealerships and service centers, GM ensures that customers receive prompt assistance and maintenance services for their vehicles.

Pricing and Value for Money: GM offers competitive pricing for its vehicles, providing customers with value for their money. With a range of financing options and attractive incentives, GM makes owning a quality vehicle affordable and accessible.

Environmental Sustainability: GM is committed to environmental sustainability and has taken significant steps to reduce its carbon footprint. With the introduction of electric and hybrid vehicles, GM aims to contribute to a greener future and promote sustainable transportation.

Safety Features: GM prioritizes the safety of its customers and incorporates advanced safety features into its vehicles. From advanced driver-assistance systems to robust structural designs, GM vehicles are equipped to protect occupants and prevent accidents.

Reputation and History: With a rich history and a strong reputation in the automotive industry, GM has established itself as a trusted and reliable brand. The company's legacy of innovation and quality has earned the trust and loyalty of customers worldwide.

Financial Stability: GM has maintained financial stability over the years, ensuring its ability to invest in research, development, and manufacturing. This stability reflects the company's commitment to long-term growth and sustainability.

Market Presence and Competitiveness: GM has a significant market presence and remains competitive in the automotive industry. With a strong global footprint and a diverse product range, GM continues to attract customers and compete with other leading manufacturers.

User Reviews and Ratings: GM vehicles have received positive reviews and ratings from customers worldwide. Users appreciate the performance, reliability, and features offered by GM vehicles, making them a popular choice among car buyers.

Awards and Recognitions: GM has been recognized with numerous awards and accolades for its vehicles and contributions to the automotive industry. These accolades highlight GM's commitment to excellence and innovation.

Social Responsibility Initiatives: GM actively engages in social responsibility initiatives, focusing on areas such as community development, education, and environmental conservation. Through these initiatives, GM strives to make a positive impact on society.

Partnerships and Collaborations: GM collaborates with various organizations and partners to drive innovation and address industry challenges. These partnerships enable GM to leverage expertise and resources, fostering growth and development.

Accessibility and User-Friendliness: GM prioritizes accessibility and user-friendliness in its vehicles. With intuitive interfaces, ergonomic designs, and advanced connectivity options, GM ensures that customers can easily navigate and enjoy their driving experience.

Warranty and After-Sales Services: GM provides comprehensive warranty coverage for its vehicles, giving customers peace of mind. Additionally, GM offers a range of after-sales services, including maintenance, repairs, and genuine parts, to ensure the longevity and performance of its vehicles.

Online Presence and Digital Experience: GM has a strong online presence, offering a seamless digital experience to customers. Through its website and mobile applications, customers can explore vehicle options, schedule test drives, and access information and resources conveniently.

International Expansion and Global Reach: GM has a global reach, operating in various countries and expanding its presence internationally. This global expansion allows GM to cater to diverse markets and meet the needs of customers worldwide.

Future Outlook and Growth Prospects: GM's future outlook and growth prospects remain promising. With a focus on electric and autonomous vehicles, GM aims to lead the industry's transformation and continue delivering innovative solutions to customers.

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Contact General Motors customer service

Phone numbers

1800 508 0000 +1 (313) 556-5000 More phone numbers

Website

www.gm.com

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