The complaint has been investigated and
resolved to the customer's satisfactionResolved Geek Brothers — SCAM
resolved to the customer's satisfaction
Unfortunately, I have fallen victim to a complete scam. I hired Geek Brothers to retrieve all my files from my laptop and then wipe it clean due to a virus. They said that it would be no problem. Upon returning my laptop with an external harddrive that I was purchasing from them, Matt LeBoeuff went to show me my files on the external harddrive and they were someone else's files, not mine. He stumbled around his words as he acted embarrased and in trying to explain why he need an additional $100 after I had already paid $235. I unfortunately went ahead and gave him a check as we agreed that he would bring me my files the next day. It has now been two weeks and I have called and left 3 messages a day trying to get him to return my calls, but no word from him. He does however answer the phone when I call from a number other than mine, which just goes to show that Geek Brothers are a scam looking for more people to take advantage of. And the couple of times that i have gotten them on the phone we have set up times for them to bring me my files and of course they are no shows!
Don't trust their (Matt and Chris LeBoeuf) geeky, nice guy demeanors! Unfortunately I did and gotten taken. So i basically paid them $335 to take my files...when i could have had my files taken for free by the virus I had in the first place.