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2.6 88 Reviews

GC Services Complaints Summary

36 Resolved
52 Unresolved
Our verdict: Dealing with GC Services, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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GC Services reviews & complaints 88

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1:49 pm EDT
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GC Services - Unreachable company

GC Services is the owner of an account that I owe debt on. I have been working with them since May 2023. I have automatic debits that come out of my account monthly. As of September, I noticed that the payments have not come out. This is a serious issue for me as my financial aid for university is dependent on all of my accounts being in order. I have...

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6:55 pm EST
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GC Services Refuse to answer who she calling me about???????

I just sent you an e-mail asking you not to call me again at the number i sent in my e-mail so i asked her who she is calling me about and she refused to tell me, . And how she got my phone number. She wouldn't answer those questions.I would like to have you stop calling me you can aswer this e-mail who you gave u my number and what are you calling me about and what is the company name ?

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2:59 am EDT
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GC Services sprint scam

They just took 2381 from my account for sprint and Sprint can't even pull me up at all or the payment and I'm trying to het my money back and they keep tranafering me to. Back and forth to all these other people who are not helping at all they took every little bit of money I had with out me knowing about it until I pilled up to get gas and didnt have a dime in my account

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Is GC Services legit?

Our verdict: GC Services has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores GC Services's position as a benchmark of trust and quality within its industry. Users and clients of GC Services can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

GC Services earns 96% level of Trustworthiness

Perfect Trust Endorsement: GC Services achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for GC Services. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gcserv.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up GC Services and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to GC Services. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:08 pm EDT

GC Services unsolicited phone calls

You need to stop calling people that are on the do not call list. No I do not need to give you my name address or phone number so you can remove it. The law is that you are responsible for checking the numbers before you call them, not to collect your own list, the government already does that for the citizens who take the time to register. Your personnel are stupid.

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12:58 pm EDT

GC Services gc 47002g

Product tags-47002G1
Barcode-[protected] 5
I've bought this watch long ago but I had wear it on my wrist not more than 60 day and the rose gold colour came off . I felt like- I was been cheated. I was blaming myself that why I've bought the watch and was too shy to talk about this with anyone. Recently I've visited a Guess shop without noticing that it was a Guess shop and when I realised that it is a Guess shop, I was walking out from the shop and one of the shop assistant asked me that how he could help me...
with regrets I've told him the story and suggested me inform through online.

Regards,
Kamrul
[protected]@hotmail.com

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3:40 pm EDT
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GC Services illegitimate debt collector

8/15/2017

Received a call from GC Services claiming to be an attempt to collect a debt on my student loan, demanding to verify my personal information. Problem is, GC Services is not my student loan servicer. My student loan was rehabilitated and then consolidated by Navient and is currently in good standing. GC Services representative was aggressive and rude when I explained this to her and refused to share my personal information. I even called Navient afterwards and they confirmed they are not associated with GC Services.

GC Services are scammers, trying to collect on debts they don't legally own.

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1:44 pm EST
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GC Services taking money out of account unauthorized and unethical.

Hello i don't no if i signed up or not too your company but i am complaining about the amount off money that was taking out off my account by GC. I received no help on my bad credit and poor decisions on Trying to get a loan On October 18th 2016 GC took £ 250 off me in 3 installments. I am a poor man with gambling problems, who didn't see this on his bank statements until this week 16/01/2017 assuming i had spent it myself. I would appreciate my money back please as i am in a bad situation at the moment.
Thanks Craig Penn.

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4:05 pm EST
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GC Services lied to on payments and phone calls.

Was called about the 1st of October of 2015, they were representing American Express. I made arrangement to start sending them $200 monthly for the next 12 months. Thought things were on track, but then I get a statement that shows only around $50 was applied to my debt and the rest was for late fees. I was told that the account was to be frozen for a period of 12 months and that if I paid it off I would be okay. Now I'm told because I would Not let them draft out of my checking account that I didn't keep true to my word. Why in heavens earth would I do that if I couldn't guarantee the money would be there? So I supposed I was never told that, Acct#[protected], Balance due $4949.50, person talked with was Deborah Solberg. File # 1722168 Client Acct# 51003.

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2:35 pm EDT

GC Services ticket

The people that work for GC Services are a bunch of liars, they tell you anything to get you to pay the full amount of the ticket! Go to the court and get the information from there, don't trust anything they say unless they can put it in writing.

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Debra Sayres Baker
, US
Jul 04, 2016 10:56 pm EDT

im also very disappointed with this business. DMV here in LA used them on an amnesty project aimed at getting ppl's licenses back. GC services had incorrect info on a past court cycle and had been trying to collect on a debt id already taken care of. It didn't matter. AND...im now pretty sure thats why my license was taken away in the first place. I couldn't get it back until i repaid the paid debt. My son in law paid it just to get my license back but when i called gc servces to sort this out they said that since i paid it, the case was closed and nothing i could do about being refunded. They said it was the courts fault for giving them wrong info?!?!? Guess my next move is to file a small claims suit.

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5:35 pm EDT
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GC Services harassment and lies

I've received several phone calls of late. The first from phone number [protected] this was last Friday the 19th… the caller left a voice-mail, with a huge sigh, and anger in his voice he told me his name is John Washington who works with GC Services. He wanted to let me know that he received an order (by fax, so it must be serious) to garnish my wages. This was done through the attorney’s of Anderson, Scrum and Wachowski a law firm so secret nobody has heard of them before… John told me that I would be served at my place of employment or my home. So I waited as long as I could then I went home and still I wait and no visitor’s.
The second time John Washington contacted me (today) again leaving a voice-mail upping the ante, anger and urgency of his call. John told me his new title… ready folks.. He is no longer just working with GC Services. John is now the Lead Arbitrator for the arbitration department of GC Services. How very impressive, and somewhat god like… He was practically shouting into his phone as he told me that as a “courtesy” lol. John was letting me know he had just received a garnishment order, today. But wait this is different than the order received on Friday... First off it's now from law firm Anderson, Cappelli and Brown? Now this is either a new law firm or one that has a high partner turner-over rate.
Just to recap, in two days, over the weekend, yep since Friday Scrum and Wachowski are out and Cappelli and Brown are in plus John got a promotion which would probably explains the new phone number he called from today which is [protected]. Incredibly enough in two days since the promotion, John relocated from California (area code 714) clear across America to New York (area code 716). And John was able to coordinate two law firms on both coasts to send him a terrifying "fax" stating they have ordered a wage garnishment. Do law firms have the power to make judgments and execute orders? Because I wasn't invited to any court case, but I'm not a lawyer so maybe I didn't need to be there.
I don’t have my name listed on my voice-mail, however GC Services, feels confident enough to leave rather private information on an unidentified VM and includes the last 4 digits of my SS#... I’m hoping he calls tomorrow I’m anxious to see what new developments have taken place in life and times of John Washington, L.A.of the A.D. of GC Services, how I love the frustration in John’s voice… He’s a real go-getter…you’d think with all this luck (sorry skill) he possesses I’d be shaking in my boots a little... But sorry Tex’ I don’t wear boots…So if you’re contacted by GC Services don’t answer let this play out over VM… It’s funny at least to me… and it will help my harassment case in the future... but if you’re bothered by it… block their number(s) it might take some time… and if you hear from John Washington, L.A.of the A.D. of GC Services congratulate him on his promotions and his recent move across country. Oh be sure to tell him that Joey is laughing at him. :-)

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Always be alert
Always be alert
, US
Apr 24, 2013 12:42 pm EDT
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Sounds like a great case under the FDCPA as well. He seems to be digging his hole deeper with each phone call...More proof (as if it's needed) that debt collectors aren't the sharpest knives in the drawer...

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12:53 pm EST
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GC Services rude, not supportive, ageist

I am social worker who advocate senior population client. On Nov 19, 2012 around 10 AM. I made call on behalf of my client who does not speak English for matter of mailing problem due to incorrect address. She received citation for jaywalking on Christmas day 2011. Client reports that she paid about $569.00 in February already. Somehow she did not receive any letter nor statement until she finally received the letter from Collection agency that she owed $300.00. For Jaywalking she did last year and she had to pay $869.00 is too much for her so I called them but the representative was rude, not supportive on these matters. They just told her to pay the full amount of fine or set a court date to appeal but she is not capable of act on her self to resolve this on her own. I expect their advisement to find alternative way to resolve this issues but he makes me mad for his arrogant and insensitve.

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9:52 am EDT
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GC Services collecting nonexistent debt

GC Services is trying to collect from a traffic ticket I paid off in full and on time in 2007. Fast forward to 2012, they are not trying to collect over $700 from me. I have verified with the DMV and Los Angeles Superior Court that there is no hold/warrant on my driver's license. I have called GC Services over 5 times during the course of 1 month where they said they have tried to make contact with the court to verify this information but have not been able to get a response. They have supposedly sent 2 letters to the court and when I asked them to call the court, they told me to call back. I have all my receipts from my payments and I'm not sure what to do next. I'm afraid that they could make a mark on my credit card, even though my account should've never went into collections in the first place because I paid everything on time! Any advice or similar experiences would be helpful. Thanks

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1:30 am EDT
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GC Services ignorance

Been getting calls from this effin company every 15 min for almost a month. I work graveyard shifts so I do not answer my phone during the day. I finally was able to speak to a Supervisor named George and he was a complete and total DICK! His condescending tone as if I did something wrong to them was astounding! I don't even know what they want, I never even got that far because after I told him how rude he was being to me, he began raising his voice, got very defensive n told me to have a nice day and hung up on me. I'm going to assume they are a collection agency and want my money, but if your ### of a supervisor can't even have a decent conversation with a customer that only called to voice her concern of repeated phone calls everyday, why the hell would I even want to talk to anyone else. George needs better training and needs to learn how to deal with customers even if they don't let him talk when he wants too! You want someone's money, you better learn how to listen and respond!

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just stumbled upon YOU FREAKS!
beeatch, US
Nov 17, 2011 5:45 pm EST

I think you have it backwards LADY. If it is in fact "YOUR MONEY" they want... you know, someone calls & asks or demands even, that you send them some money just for the hell of it... then YES, they should kiss your ### like no tomorrow! BUT when YOU OWE THEM MONEY(the client that financed your debt then paid it w/original creditor bcuz you had better things to do)& THEY HAVE TO CALL YOU & HARASS YOU! then my little DEBTOR!, YOU kiss the ### of the BANK! like you did when you applied for the the credit, yeeeeaahhh, remember that day..? suck it up DEBTOR! TAKE CARE OF YOUR BUSINESS LIKE AN ADULT!

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3:26 pm EDT
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GC Services harassing me

I made an agreement with AMEX and have been paying my bill for over a year and for the past week this company is now telling me that I need to pay them not AMEX? I called Amex and they said I could still pay them online like I have been . Today I got a call at work - This is very unfair it not like I have not been paying my bill or I am late . I spoke with GC service and let them know last wwek that I will make my May 1 st payment to Amex on time like I always have and I don't want to be harassed!

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9:48 pm EDT
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GC Services scammers!

GC SERVICES IS A COMPLETE AND TOTAL SCAM. I HAD A TICKET THAT WENT TO COLLECTIONS. I OWED $364.00 FOR THE TICKET THAT I TOLD THEM TO TAKE OUT OF MY ACCOUNT IN FULL ON APRIL 1, 2011. THEY ALREADY HAD MY CORRECT ACCOUNT INFO. ON FILE BUT I MADE SURE THEY HAD THE RIGHT ACCOUNT NUMBER SO THAT KNOW PROBLEMS WOULD OCCUR. I HAD OVER 1200 DOLLARS IN MY ACCOUNT ON APRIL 1, 2011. I MADE SURE THAT I KEPT THE MONEY IN MY ACCOUNT FOR 5-7 DAYS AT LEAST. I CALLED ALMOST EVERY DAY WHEN I SAW THAT THEY HAD NOT YET DEDUCTED THE MONEY FROM MY ACCOUNT 7 DAYS LATER. THEY SAID IT WAS PAID IN FULL AND I ARGUED THAT IT WAS INFACT NOT PAID IN FULL BECAUSE IT WAS NEVER DEDUCTED FROM MY CHECKING ACCOUNT. THEY SAID WELL CONTACT YOUR BANK, IT MUST BE AN ERROR ON THEIR SIDE. I CONTACTED THE BANK WHO TOLD ME GC SERVICES DID NOT TRY TO TAKE MONEY FROM MY ACCOUNT NOR WERE THERE PENDING TRANSACTIONS FROM THEIR COMPANY. I WENT TO THE COURT HOUSE, EXPLAINED THE SITUATION AND THEY SAID THEY COULD NOT TAKE MY MONEY ORDER FOR $364.00 BECAUSE MY TICKET WAS PAID IN FULL. I EXPLAINED THAT IT WAS NOT PAID IN FULL AND SHE ARGUED W/ME THAT SHE WOULD NOT TAKE MY CHECK BECAUSE I WOULD BE DOUBLE PAYING. ABOUT A WEEK LATER I GET A LETTER FROM GC SERVICES SAYING I OWE $289 DOLLARS, THEY ADDED AN ADDITIONAL $25.00 FOR INSUFFICIENT FUNDS. (I KNEW THIS WOULD HAPPEN) I CALLED THEM AND LOOKED AT MY BANK STATEMENTS WHICH SHOW I HAD OVER 1200 DOLLARS IN MY ACCOUNT FROM APRIL 1 UNTIL ABOUT 2 OR 3 WEEKS AFTER. THEY SAID IT WAS MY FAULT AND I WOULD HAVE TO TAKE CARE OF IT OR MY LICENSE WILL BE OR ALREADY IS SUSPENDED. I EXPLAINED I WENT TO THE COURT HOUSE WITH A MONEY ORDER IN HAND AND WAS NOT ALLOWED TO GIVE IT TO THEM. NOW I OWE $25.00 EXTRA DOLLARS AND MY LICENSE IS POSSIBLY SUSPENDED BECAUSE OF THESE IGNORANT PEOPLE. GC SERVICES IS A TOTAL RIP OFF AND WILL CHARGE YOU AND CHARGE YOU. MAKE SURE ALL YOUR DUCKS ARE IN A ROW AND IF YOU HAVE A FEELING THEY MIGHT SCREW YOU OVER THEY PROBABLY WILL. THEY ARE THIEVES!

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8:32 am EDT
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GC Services former employee

GC Services, I regretfully worked for this company and I would like to pass on some knowlege that maybe able to help debtors (as they are referred to by GC) First of all if they call you in regards to a debt you owe hang up and send them a cease and desist letter they will never be able to call again and if they do then you will be able to sue them for FDCPA violation, and record all communication with them. If you are in default on a student loan contact direct loans directly they will be able to assist you. Do not let these low lifes bully you. If you owe PHEAA loan and you live in PA GC Services cannot garnish your wages per PHEAA and if the collector threatens garnishment you can sue them, no collector can threaten action they cannot take it is a violation of Federal law. If you get a notice of garnishment send the client a small payment and that will stop it until you can contact William D Ford direct loans you can do this right on line. If you owe private loans there is nothing they can do they will break the law and threaten legal action they cannot take and when they do sue them.Most companies management leads by example like I said most companies, the department head for PHEAA Amy C. sits at her desk drunk and hung over daily her face is so red its pitiful. The department head of Salli Mae Rob S. is a coke fein and I don't mean the soda, he is so geeked half the time he can't even talk.These are the people running the place! The employees are 10 times worse, so if these people call you do not allow them to talk down to you now you know what you are dealing with and never give them personal info like checking account info, you might as well give it to a crackhead on the corner. I worked in the Columbus office.

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12:39 am EDT
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GC Services rude harrassment behavior

GC Services: They are the worst collection agency ever! The employees are belligerent and appear to be disadvantaged children sitting behind a desk getting paid to harass people who are fighting to stay alive in this recession. They have no remorse for there behavior and attitude towards people they are trying to get money from. They harassed me while at my job, and eventually got me fired because my employees were tired of dealing with them. Then I look upon the internet to do a little bit of research and come to find out, I am not the only one. They threatened to immediately start garnishing my wages after taking a tax refund of almost 4, 000. The 4000 should be enough to shut them up for a while. After this, I realize they are still harassing my ex co workers. I became overly emotional with them on the phone and they hung up in my face several times then called back. Really? What is their code of conduct? How can they get away with treating people this way? They dont work with you, they offer an ultimatum that is unrealistic then continue to taunt you. THIS IS A RECESSION, WE ARE ALL IN A FINANCIAL HARDSHIP. The only reason they are pressuring us is because they too may be out of a job pretty soon, or a company (i hope). But your trying to squeeze juice from a lemon that's already sour ### bags and your not getting the last drop. Someone has got to do something to stop these people. Its unethical and their training appears to come from con artist. I am afraid to send a payment to them even if I did have the money, because giving the multiple complaints on the net about them, I dont know if they can be trusted.

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2:14 am EST
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GC Services unauthorized money taken out of my account

This is the second time i have had money taken from my account and no one can tell me why this matter i thought was taken care of the last time they did this. And told me it would not happen again. This has cause my acct to be overdrawn again for the second time, i only keep enough to last me till next payday and they took over what i had in the bank. I am changing my acct tomorrow but really need my money back. Please help me somehow.

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12:37 am EST
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GC Services very rude! and liars

GC services are rude and liars! They took my tax refund and never told me about. My student loan went into collections to them. I appealed them so t hey wouldnt garnish my wages but they said they never got the papers. But I did send them. They said I can affored 103 a month but Im a single mom and i only work 3 days a week at a department store. They wont make payment arrangements that are good for me. I talked to an employee today who was very rude. She told me to get a second job, and that my loan comes first before my son. She also said I need a 950 deposit cuz I dont have a bank account or 400 if I do have one. I never heard of that in my life. She said if I dont pay them that then they will garnish my wages 25%. Can they do that?!
They are liars and thieves! I would like some help or adivce. Please and Thank you.

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4:40 pm EST

GC Services awful service

One of the worst collection companies I have had to work with. Rude, and unwilling to listen. Amercian Express would be better served to bring their collections in house.

I had recieved constant harassing calls and finally had to request all communication in writing. The only thing anyone there is interested in is getting money, with no guarantees of payment in full or other communciation that would provide full pay off documentation.

They would keep switching the callers, never have a number to call back, never put anything in writing.

My hope is that you never end up having to deal with this piranha of a company.

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