Costa Coffee reviews & complaints 1
View all 501 complaintsCosta Coffee - verbal abuse from two members of staff
My friend and I had been sat in Costa for around half an hour and we chose to leave to meet some other friends. As my friend walked out the door a member of Staff, Holly Jennings, suggested squirting the cleaning liquid at my friend's face. I saw this and said "I don't think so, you're supposed to be a member of staff" to which she laughed. We walked out...
Read full review of Costa Coffee and 22 commentsLatest Costa Coffee Reviews
Service Staff members In receipt of a letter banning me from the premises dated 20/2/2024 from Matt Harman Regional Operations Director. Costa. St James Street, Burnley Lancashire. HygieneElevating the Voice of the Consumer
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