Costa Coffee reviews and complaints 1
View all 501 complaintsCosta Coffee - uncleanliness & bad attitude staff
After visiting Costa coffee in Knutsford and sipping my well earned coffee and relaxing before going on to meet my next client .I visited the toilet and was in complete shock, the toilet seat had human feices on and not been flushed, but what was worse was the fact that these toilets had not been cleaned for months, dirt & grime everywhere I even took pictures to back my claims up . After complaining to a memeber of staff the rude girl said she'd only cleaned them an hour before at which I literally laughed becuase I used to own a large contract cleaning company and I think I recognise when dirt has been there for a few hours or a few months .
I've been in this same Costa many times since and nothing has changed so I decided to make the effort to complain to head office and see if anything changes if not I'll be on it again but with a newspaper article instead
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Costa Coffee Reviews
Montrose Scotland patio area is embarrassing for Costa Service Staff members In receipt of a letter banning me from the premises dated 20/2/2024 from Matt Harman Regional Operations Director. Costa. St James Street, Burnley Lancashire.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!