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1.4 18 Reviews

Garcinia Essentials Complaints Summary

2 Resolved
16 Unresolved
Our verdict: With Garcinia Essentials's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Garcinia Essentials reviews & complaints 18

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3:49 am EDT

Garcinia Essentials Ketovatru

The product was advertised on Facebook. A link led to a site where one was asked to spin a wheel for a discount. I spun the wheel, was given a 100% discount and asked to pay R70.00. I used my banking card to pay and R 1 967.27 was deducted instead of the R70.00.

I responded to an email sent from [protected]@supportnotification.net cancelling the order and asking for a refund. On a call I made to +27-[protected] was informed that the order was cancelled but the company did not want to refund the money they deducted.

Your assistance would be greatly appreciated as i cannot afford to have such an amount gone from my budget.

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10:16 pm EST
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Garcinia Essentials nutralu garcinia

For the past 6 months I have been receiving nature garcinia tablets, despite the fact I have put in a request for a cancellation I am still receiving them and today I received 2 lots for some reason.

And today (thursday, like sometimes I receive 2 bottles of them, I have so many of them now I will never finish them

I am heading off overseas shortly for an extended period of 6 moths and no one will be here to collect them should you still send them out to me which I am hoping after this email they stop altogether

Please no more of these tablets I do not need them anymore take the hint and please please stop sending them my trial period surly must have expired by now if not just cancel it for both our sakes I don't want to come back and go through this process once again its not only frustrating but has been very stressful as I have better things with my life

Thank you
Sally glover

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10:25 am EDT
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Garcinia Essentials unauthorized funds being debited from my account

I ordered a trial bottle of FORSKOLIN, supposedly FREE with a $4.99 shipping charge. I made absolutely no agreement for any subscription services. A few days ago I noticed that a charge for $79.95 had been taken out of my account. This was NOT authorized by me. I want no further dealings with this company AFTER the return of my money. I have tried calling customer service...never an answer! I have sent 2 emails...no response. I sent a text message...no reply. Now, I have resorted to publicly trying to get this resolved. I would appreciate a response AND the return of my money that you illegally took!

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6:11 am EDT

Garcinia Essentials in regards to a few payment

I would like to complain in regards to yourselves regarding payments you have been taking out of my bank account. I have noticed you have taken this money with out my say so, the first payment was for £4.93p this was for a trial bottle of your sliming pills and some other drinking stuff you drink once befour bed and these were supposed to help me lose weight. I recived 1 bottle of 60 pills and nothing more so i paid for the free trial and never even got any of the full pacage. I did cancell with in the time limit as i new i couldnt afford to pay your monthly payments. But unfortunately i see you have taken payments out my bank account for 3 payments 1st payment £4.93 2nd payment £44.98 3rd payment £89.00 i have been to my bank and they have told me to contact yourselves and give you the chance to reimburse my money as i have not trcived any of you products except that 1 bottle of pills and no more. My bank has told me if i don't recive all the money you have taken from my bank acount the bank will investigate under the fraud act.
I look fowards to hearing from you

Kind regards
Emma Hillas

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5:18 am EDT
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Garcinia Essentials Unauthorised credit card charges and unknown subscription charges following offer of a free trial

I ordered online vitality Clense and Garcinia pure select as it was on offer of a "free Trial" and i would only have to pay the shipping cost of €2.95.
I have since been charged twice by two different charges on my credit card by "HELTHEXP.com" and "XPRNUTRI.COM" FOR €2.55 AND €2.75 AND €3.67 AND €3.79. i HAVE NOW JUST FOUND OUT THAT i HAVE BEEN CHARGED €81.95 AND €73.00 ON 3RD AND 4TH AUGUST 2016. THERE WAS NO INFORMATION TO SAY THAT I WAS SIGNING UP TO A SUBSCRIPTION SERVICE AND I ONLY AUTHORISED THE SHIPPING COSTS FROM MY CREDIT CARD. i HAVE ALSO ORDERED THROUGH THE SAME WEBSITE A SECOND ROUND OF FREE TRIAL AND I AM AFRAID THAT I WILL BE CHARGED AGAIN FOR A SUBSCRIPTION FEE WHICH I HAVE NOT SIGNED UP TO.
I CANNOT AFFORD THE €150 THAT HAS BEEN TAKEN ILLEGALLY FROM MY CREDIT CARD.
I WANT MY MONEY RETURNED WITHOUT DELAY.

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Rajan. Partha
, GB
Sep 22, 2016 7:32 am EDT

This has happened to me this month. They tool £61 and £69 from my account. I didnt subscribe for anything. Please can some one provide me their contact numbers. XPRNUTRI.CO, and NATURALRESULTS. I cant afford the money please some one suggest what should I do to get the money back.

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Duckie68
, US
Sep 17, 2016 3:23 am EDT
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They try every month to take money out.I haven't even got anything from them.I tried to order but they said they don't accept pre paid cards but they know how to try and take money from them.I'm just going to get a new card and see who I can tell what's going on.

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12:32 am EDT

Garcinia Essentials cleanser trial unauthorized payment from credit card

i neither asked or requested the cleanser free trial and would like a full refund of 105.82 returned within the next seven days and ill be letting my bank no its unauthorised and to make sure you do not do any more transactions i think its a disgrace that a big company would be doing this without permission from he card holder as its easy to send an e mail

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9:32 am EDT

Garcinia Essentials Vatal clean & Garcinia Cambogia

I alsilo  received Vatal clean & Garcinia Cambogia of free trial advertisement on 20th March 2016 and applied free trial at the same time.

It deducted automatically  my account $4.52&$4.27 on 22rd  March 2016(this is shiping cost)

But, I do not understand to deduct automatically  my account $10.63&$7.7on 24th March 2016& $ 134.42 on 20th April 2016.

Please refund my money $152.75

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5:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Garcinia Essentials unauthorised credit card charges

you have collect from my account amount of £89.90 unauthorised money.
this has stop now i wish my money back into my account this is fraud stop any account you have for me.
from my account details
yourfitlifehelp.co.usa
reference on 02.02.2016
date 04.02.2016
amont £89.90
my email [protected]@gmail.com
my name aneta szkudlarek live in london gb

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Resolved

I have send you email on friday 05.02.2016 so far im waiting for reply. on 04.02.2016 you have taken from my account unauthorised money £89.90!!! This has to stop NOW. I want my money back into my account. This is fraud. Stop any account you have for me. My email canetka@gmail.com I report this situations to my bank as well. Im waiting for reply.

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Sue Tucker
, US
May 07, 2016 12:36 am EDT

they have taken a full total 254.19 total from my account which was unauthorized and this is not allowed i have requested a full refund or will let the bank retrieve it . i will be letting everyone know what a rip off and unethical company they are and it doesnt say much for dr oz who promotes it

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11:31 pm EST

Garcinia Essentials True plus garcinia and cleanser

I ordered a bottle of each of the above at a price of R104 and R107 around Christmas time. Delivery was said to be +-5 days but I didn't worry as post slow over this period. Similar amounts were charged to my credit card but no goods arrived. At 1:30 am last week I was notified that amounts of around R1, 500 and R1, 479 had been deducted from my credit card. I went to the bank to stop my card & let them know of the scam. Today I received an e-mail to say I had joined their exclusive membership & they would be sending me their products every month!

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3:48 am EST
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Garcinia Essentials Garcinia select prime extract - introduction sample

My name is helen gardner and I wish to complain about the money this company stole from my account - visa card to the tune of $131.86 on 1st january 2016 reference: myslmchc.com [protected] gb I have not received the products promised (Which I applied for on 18/12/201) and hereby wish to cancel my interest in your organisation and product! The amount of $7.29 and $7.41 was deducted initially 18/12/2015 when placing the order this is an urgent issue for me because I do not appreciate surprises such as the amount $131.86 being taken without my approval. I read the rules/protocols etc.. Since I have not received this product from this organisation I have the right to lodge a complaint

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Harry Linge
, US
Jan 04, 2016 8:15 pm EST

look at
https://www.facebook.com/pages/Vitatrade-Group/851357201567828

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5:18 am EST

Garcinia Essentials Basic Plus Cleanse Plus 30 day

I was browsing on the internet and i saw this weightloss product, i bought it online to test it. On the 25 of September they debited my account with R1305.47 and on the 28 of September i received an email saying that the product will be shipped to South Africa. Since then, they have been debiting my credit card on monthly basis, they deited three times now, i.e. On the 23 Oct they debited R1279.16, on the 21 November they debited R1321.31, and on the 21 Dec 2015 they debited R1434.19. For these latter three occasions, i did not place any order. On the 22 December, i phoned the help line [protected], the consultant told me that the reason for this is because i am on their monthly subscriptions programme. I requested them to remove all my details from their database. There are scamming people because they are disclosing all information from the start. I am very worried about the money which has been debited on my account. Please help me. Debit order appears as MYSLMCHC.COM [protected]. regards, Kedibone Shai [protected]@gmail.com

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11:42 pm EST

Garcinia Essentials Vitatrade - garcinia essentials & essential cleanse - 60 capsules, food supplement.

Ordered Free Trial Offer and only had to pay for shipping charges. Under no obligation to continue the 2 bottles and can cancel at any time! Boy, what a big surprise! I had cancelled right away within 30 days, as my Doctor advised me not to take any pills due to my regular medication that I have been taken, are not compatible. To date, these bottles (6 packages not opened and has envelope still on and dates Sept.22/15, Oct. 21/15, and Nov. 19/15 stamped from MAGYAR POSTA - Budapest 1005 ABO. Also stamped on envelope package is CUSTOMS DECLARATION CN 22. ) The 1st 2 envelope packages were opened, as these 2 bottles were are the free samples that were mailed to me. These 2 bottles are still unopened due to my Doctor checking out all The Ingredients. Low & behold, I am not able to take any of this Food Supplement. My BANK HAS PUT A "Stop Payment", on my Master Card. I am insisting that VITATRADE "Stop Sending Packages". PLEASE CANCEL MY ORDER! Thank-You in Advance!

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12:15 pm EST

Garcinia Essentials Charges

1. This company does not offer you their T and T when you sign up for their product and you find you have signed up to a DD but you don't know how much for. 2. I cancelled the DD and contacted my Credit Card company to block them. I now have a transaction for another product showing on my John Lewis card. The new debit is under MYSLMCHC.com and SIMPLYBSTBD.com This company have compromised my car and I have had to order a new one.

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Pam Clarke
, US
May 25, 2016 9:58 pm EDT
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pam.clarke@tawaint.school.nz

I am being charged for this product yet have tried on numerous occasions to inform some one of this and have NO success.

I have cancelled the agreement BUT am still being charged for something.

Will someone actually contact me PLEASE!

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Pam Clarke
, US
May 25, 2016 9:59 pm EDT
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.hjgulygbukhu

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Birgitte
, NO
Jan 13, 2016 8:04 am EST
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I want to cancel this deal and have no more shippings with Garcilia Essentials, but I cat`t find the place to reach the support team dealing with this issue. (They could not help me get me off the deal in an E-mail, apparently)
Regards
Birgitte Rummelhoff (E-mail: bihagen@yahoo,no)

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Waiga
, IE
Jan 21, 2016 10:47 am EST
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I whant to end Tru Cobogia and PurSlim shippings. please help..some one! ( E-mail: waiga@inbox.lt) Laura P.

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clairet
, NZ
Dec 06, 2015 3:15 am EST
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Unauthorised funds have been taken from my visa account by your company. I am less than impressed and will be following with legal action order# [protected] Product that I did order has not been opened and I wish to return it and I want my account credited with legal and illegal payments please asap Claire Taylor patrihann@hotmail.com

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2:46 am EST

Garcinia Essentials Vitatrade - herbalex - not able to use product, as per my doctor, due to other meds!

Received 2 bottles - as a trial - unopened (as Not to Use by my Doctor) I had cancelled my order as per ad on my PC dated in August/September 2015. I keep on getting packages in my mail --- unopened! As of Nov. 7/15 I have 4 packages from : P.P. Prioritaire Magyar Posta Budapest 1005 ABO CUSTOMS DECLARATION STAMP - CN22 (Stamp) 2 packages dated 22/09/2015 & 2 more dated 21/10/2015 Euro 24.99

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3:01 pm EDT

Garcinia Essentials 14-day trial Health 1300

They have a free 14-day trial, even if your card is declined, they will sign you up, and begin charging you monthly, along with the fact that this product is using the likeness of a celebrity to boost sales of their product. That celebrity themselves, says that the product is a scam, and that's Dr. Oz. I'm almost certain that someone is bottling vitamins in their mom's basement, to charge hundreds of dollars to consumers. Do not buy any of the Garcinia products, unless you want unauthorized charges on your card.

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3:41 am EDT

Garcinia Essentials They don't want to pay my money back

I have bought a introduction sample in July. I never receive my package, I query that and then I saw they have taken money from my credit card for two months. I have called them and they said I must phone the border control. Which I did, there was no package. I phoned our South Africa head office to explain the situation and still they don't want to pay my money back. What can I do? I did not receive anything but they don't want to pay my money back. the amount they owe me is R2451.26 ZAR. Can somebody help me please.
Thank you
Wilma van der Westhuizen

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9:05 am EDT

Garcinia Essentials Fraud

I took advantage of a free trial offer for a bottle of Garcinia which was totally free apart from the £4.49 postage and package.
I received the product with no problem. However on 14th May 2014 an amount of £89.95 was taken from my bank account and the same amount of £89.95 was taken from my bank account on 13th June 2014. i have proof of the transaction, I have since written to my Bank, to the UK and USA ombudsman, Nutralogistics and Whatchdog. Unfortunately nobody os wiling to take any action and i really do not want to take it to legal tribunal. Would you be able to advise how i can help to stop this company (i have knowledge of lots of other people of experiencing the same thing) and how i could get my money back. Many thanks in advance for your help.
Please reply to [protected]@gmail.com.

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1:43 pm EDT
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Garcinia Essentials Paid in full - goods not received

I purchased and paid for garcinia basics and basic cleanse on the 28. 5. 14 at 4. 36pm
Order number [protected] and [protected]
I received an email on the 30. 5. 14 to say my orders had both been shipped that day.
I have checked my bank account statements and the amounts of r74. 75 and r73. 77 were
Deducted out of my account, which i am satisfied with if i get my goods.
The company names whom made the withdrawels are
Cleanlifebill.com and hlthlifebill.com
On the 13. 6. 14 there was r992. 95 drawn from my account again by mynuvagenic.com
I have since cancelled my credit card and handed this over to the fraud division of absa bank.
Can somebody please give me some information urgently please.

Much appreciated
Debbie sansom

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kniblett
, US
Jun 10, 2016 5:03 am EDT

I answered an online survey, for Verizon Visitors free MP3 player, and it redirected payment to Garcinia, in New York, NY order#105116. It asked for my payment information just for shipping and handling for a free MP3 player of $2.00. I checked my credit card statement there is a charge of 74.76, for a free MP3 Player which turned into diet pills. I want the charges removed from my credit card, and my information erased. Karimah Niblett Martinsville VA.

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Gabriella Eaton
Glenroy, AU
Apr 29, 2016 7:39 pm EDT

Please cancel my direct order (in which I did not agree too) I would like to send back the 9 bottles and be reimbursed thank you

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Alan Kidd
, AU
Apr 04, 2016 4:48 pm EDT

Back in 22/1/2016 I thought I was trying a sample of your product. Now I am getting a monthly delivery which is coming out if my MasterCard. The order No was put down as [protected]. Could you please stop this ongoing order and stop the deliveries.
Thank you Alan Kidd 2398 Queens Pinch road, Meroo, NSW 2850, Australia

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Beatrice Meier
, CH
Mar 14, 2016 3:36 am EDT

I've also got a bottle of 60 capsules, that were charged on my Visa account. I don't accept this way of selling, so I contacted the Visa card center in Switzerland. I'll send back this product, but I only know their address in Salt lake city, USA. I need their address in Switzerland or Europe.
With the receipt of the postoffice, Visa is going to refund the money.

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marilyn petersen
, AU
Mar 03, 2016 2:06 am EST

I have had 2 lots of this product but I find it not suitable for me because of other medication I take they advertise you can cancel at anytime I have been trying all the numbers given phone ;e.mail but they don't seem to excist I have tried every avenue over the last 6 weeks and the money keeps coming out of my bank I want to cancel before im charged for more

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Lose Weight Garcinia
Hastings, US
Dec 03, 2014 3:03 pm EST

Please CANCEL ALL future medications..I will NOT be responsible for any payment further charged to me by Garcinia, weight loss medications.

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Reviewer75032
,
Feb 25, 2016 6:27 am EST

I am in South Africa. From Kuilsrivier in the Weskaap. I only wanted to try one bottle but have been getting this stuff sporadically with no address or contact details on it. I am going to cancel my credit card because of their continuous unwanted harassment. Or. I want to put this on facebook. My bank account is in the red, because of this product. And I feel that this product dont help. I gained weight en did not loose any. I wish I can send back all the bottles that are still left en get all my money back.

PLEASE stop this.

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Reviewer48324
,
Dec 09, 2015 3:46 pm EST

order sent on 23/11/2015 but the Garcinia Essentials was not included as per your advert. my order date was 19/11/2015.

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HC Roos
, ZA
Mar 26, 2015 6:09 am EDT
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This company must be stopped. There are so many victims of this scam - who is supporting the consumer! They also continued to debit my account for products not received. I complained to the national consumer board; they made contact with this company to resolve the situation. I was informed that I will be refunded for products returned. I sent them proof of returned products and now they claim they can't resolve this over mail and prefer to resolve the situation over the phone.
Did anyone receive their money back after they returned products or is this just part of the scam to inconvenience me?

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MASTERS DEGREE BUSAKWE
, ZA
Sep 06, 2014 3:36 am EDT

FIRST AND FOREMOST: BUYER BEWARE...IF IT LOOKS GOOD TO BE TRUE IT WILL BURN HOLES IN YOUR POCKET...CREDIT CARD INFORMATION IS PRECIOUS...INSTEAD OF ONLINE PURCHASE...BUY AT THE SHOP WITH CREDIT CARD...CREDIT CARD MERCHANDISE WILL NEVER CANCEL THE TRANSACTION DUE TO TERMS AND CONDITIONS U AGREED ON...THE BEST SOLUTION WHEN U SUSPECT A SCAM...CANCEL YOUR CREDIT CARD IMMEDIATELY WITH THE BANK..RATHER LOSE R150 CARD REPLACEMENT FEE..PLUS THE SMALL AMOUNT SCAMMED...UNLIKE R15 000...MASTERS DEGREE BUSAKWE

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