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Game Stores South Africa / Game.co.za
Game Stores South Africa / Game.co.za Customer Service Phone, Email, Contacts

Game Stores South Africa / Game.co.za
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1.1 551 Reviews

Game Stores South Africa / Game.co.za Complaints Summary

10 Resolved
540 Unresolved
Our verdict: If considering services from Game Stores South Africa / Game.co.za with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Game Stores South Africa / Game.co.za reviews & complaints 551

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Newest Game Stores South Africa / Game.co.za reviews & complaints

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5:35 am EDT
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Game Stores South Africa / Game.co.za non delivery of product within 3-5 days as promised/awful customer service

I purchased a Galaxy A5 LTE smartphone(online) Gold 2017 at a cost of R6074.00, on the 16 October 2018(order number [protected]). At 09h54 the same day i received an email indicating that my order has been placed and i can expect the product to be delivered to me within 3-5 days( that Game delivery promise). to date i haven't received as promised. After several attempts of calling the customer services numbers: [protected]/[protected], i spoke to grossly incompetent people( Nelly, Ishmail, Nazeer, Anathi etc none of them could help me with my quiry, they kept on sending me from pillar to post( i must contact accounts and accounts tell me it is not their problem as the product has been paid i must go back to the store). I sent an email to web support game on the 22 October with no success.today is the 30 October 2018, i am still waiting. All i need now is a refund and nothing else.

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4:09 am EDT

Game Stores South Africa / Game.co.za payment at the cashier / rcs card payment

Date if incident 20.10.2018

It is with pure disgust and anger that I write. Went in an purchased a newborn baby stuff. Cashier rings every and I give my builders rcs cards to pay. The transaction goes through, rcs had been called by a game staff member and told to both me and her the transaction went through. I also received a message on my phone confirming this. According to alison londt, the transaction did not go through on your system and kept me at the till for 2:30mins of waiting to resolve the matter. I kept my cool as I desperately need the baby's stuff until the 2.30mins of waiting she tells me, there is nothing she can do the systems are offline.in between her calling and resolving my issue, she kept going to help other clients and then sms'ng on her cell phone. I then gave her a number from the sms that showed the payment went though to confirm with rcs. Rcs again confirmed the payment over the phone went through! After 2.30mins of sitting at the till and also first getting told my card was declined, then I have no credit whereas I had 20k credit. Alison then tells me again the systems are offline and it will probably reverse later on its own, she then calls rcs and speaks to megan pienaar whom she asked to reverse the purchase from my rcs card because I cant leave the store with any items. 2.30mins of being at the till, I am now most annoyed by all the rubbish and crap I am being told. I then take the phone and speak to megan pienaar from rcs, who now tells me they will reverse the payment while I am there. At this point I am blowing my top off because all this waiting, nothing resolved, a newborn baby which just came out of hospital waiting at home for milk and other items purchased. Here I am sitting at a till and cant leave the store. Megan from rcs then says on the phone, we have now reversed it and alison saying it probably wont reflect just yet. Now megan is saying their systems are offline and she will call me around 5pm to update me. She calls me around 5 just to tell me they still offline. Like that was suppose to help me in anyway.
The ref from megan was ref [protected] when I left game. I am so disgusted and so angry for my time wasted. I still had to pay for parking for nothing. Alison acted as if my time was her own, everyone else sorted but here I am because I was trying my best to be patient yet here I am wasting my time! Game greenstone has topped the list for 2018 worst store of the year for me. I would think you guys need to compensate me for my petrol, time wasted at this store! Staff member alison that acted like a big deal but could not find a solution. There should be solutions to every problem that happens.

Jenine - [protected]

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6:06 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Game Stores South Africa / Game.co.za re: fw: complaint

I bought a JVC 55" Curved UHD for R6, 799 on the 21.09.18 at Bel Air Northgate - order number 513G19071210918165245. The TV was on special. There was no stock in the surrounding Games stores. Phiri Peterson was the sales assistant. He check the system and there were 71 JVC units left in the main warehouse.

So I requested if I can pay for the TV now? Phiri confirmed with the store manager on duty that day, I could pay for the TV now and collect it when the stock arrives. I was informed the stock will arrive a week later. Went back to the store a week later no stock.

Went back at the end of September still no stock. Went back on the 08.10.18 was told the TV will arrive on the 12.10.18 went back on the 13.10.18 still no stock. Went back on 15.10.18 still no stock.

It is now 18.10.18 almost a whole month later and still no TV. This is very unprofessional.

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Resolved

Thank you for the complaints board my complaint was resolved the same day. Good job guys

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Mbuyiselwa
Pietermaritzburg, ZA
Dec 19, 2022 12:54 am EST
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Game i liberty mall, pmb, sold me faulty jvc to, December 2021. Its been giving problems, they got with them but they don't want to refund me, I hate this store.

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1:24 am EDT

Game Stores South Africa / Game.co.za incorrect pricing shelf vs till

Good day - this is a copy of an email sent on 21August, and resent a few times- now nearly 2 months and still no response. Have had same experience again!

From: Liz Budge [mailto:[protected]@xloceanair.co.za]
Sent: 21 August 2018 12:51 PM
To: '[protected]@rcsgroup.co.za'
Subject: INCORRECT PRICING SHELF vs TILL
Importance: High

Good day

I would like to convey my disgust with the way that Game Stores charges more at the till than the price displayed on the shelf.

This has happened to me a number of times and on Sunday again.
I stopped the cashier and she had to go get the price of the shelf for 2 items

Tinned dog food - shelf price R16.99 - Till charged R23.99 - This is R7.00 more than marked price!
Dog pellets - shelf price R109.00 - Till charged R135

Another point is your advertised prices are also not correct on the shelf ie Boss tinned dog food - advertised at R14.99 - Shelf price R19.99

This time I am definitely going to social media etc with this - previously I only noticed when I got home and was told nothing could be done, this time I have the amended till slips as proof!

Regards

Liz Budge

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7:23 am EDT

Game Stores South Africa / Game.co.za samsung

To whom this my concern,
I bought a SAMSUNG grand Prime IMEI: [protected] from Game Kempton park on the 15th yesterday, I was happy with my purchase until I started receiving problems.
Fault: on a call and the line disappears and comes back happened to all my calls, instead of waiting I returned the unit immediately the next morning, told the sales lady that I wasn't happy and I'm returning it and I'm not interested in taking or buying anything else from them. She didn't even allow me to go to customer service and told me this return needs to be authorised. Immediately this gives me the idea a sales order is more important than customer service.
I asked them nicely for a refund and was told it doesn't work that way with cell phones, I asked them to please show me were on the back of the slip does it state the terms and conditions is different for cell phones and was ignored.
During this time I asked someone to call the manager, I spoke to him explained everything to him and his reply to me was the consumer act protects both him and me, that's true I'm familiar with the consumer protection act, but in saying that you should state the return policy clearly on the slips or have it displayed somewhere on a wall.
I've seen it all, but Games sales staff tried to test a cell phone and said if they find a fault they will help me otherwise they will send it so Samsung and it will take up to 15 days. How can staff that is not technically trained to work with Samsung phones try and test it?
I'm really beyond disappointed in Game we purchased a TV 2 weeks ago it was bundles with a clock after returning to game last week enquiring about this no one has called us yet. Game being a massive retailer they need to look at their after service and customer service instore!
I would like my full refund, as Game failed to mention of display any notices informing the consumer ( Me ) of what the downfalls if when purchasing a cell phone from them. I've requested a CPA claim form and was denied on the spot.

Kindly look into this.

Thank you Kindly

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11:49 am EDT

Game Stores South Africa / Game.co.za failing to close store credit card, after I have made request a month ago.

Good Day,

I am disappointed with the level of your service especial the call centre and Kolonade store as they could not process a simple request as closing a store account and also giving me incorrect information.
My store account was paid in full on the 31st of august and I went to kolonade store on the 13th of September to close my account and they informed me that I needed to pay an a settlement amount of +-R250 and I did pay on the same day, the store customer service called the call centre to assist in closing the account, the person that was assisting on the phone promised that the account will be closed in 2 days they can't close account till funds reflect which they said will be in 2 days and that does not make sense for such a huge and reputable company that you can't see funds paid you're your account at the store and close account immediately as other retail companies can process and close accounts in less than 7 days. To make things worse I went back to kolonade game store on the 18th of September at the store they called the call centre to confirm if account was closed and then I was once again informed that the account will be closed on the 10th of October and that it will not accumulate any charges as I have requested closure. Imagine my surprised this afternoon 13/10/2018 I receive a statement of which am owing R63.14 of which yesterday I was at the store again to conform if account is closed and they informed me that it was not closed because the person that I spoke to on the 13th of September did not send my request to close the account and they had to resend it again so my frustration is why must I pay for your incompetent and negligent staff which are lazy and can't do their jobs properly.
I do not want your apologies or excuses but I will appreciate if account is closed as that's my legal right and my credit record updated as I have paid you all that I owed and no longer require or afford to continue using your account. I have followed the correct process to close went out of my way to insure that you keep your promised as discussed on the 13th of September, I should be begging you to close this account as I no longer need it and I gave you enough time to close account which still does not make sense why it takes you over 2 months to close account and why is the account accumulating charges has it hasn't been used sense I requested closer.

I expect account to be cleared and closed next week as am going to the credit ombudsman if still not done as this is the violation of my right as a consumer(Right to Fair and Honest Dealing & Right to Disclosure of Information) and I will not be held liable should they account owe anything as according to your staff the account was supposed to be closed last month.

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1:32 pm EDT
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Game Stores South Africa / Game.co.za television repairs

My television was handed in for repairs
At the keywest game store krugersdorp on 26-08-20218.
The jvc tv switched it self off after a while and so on.
The tv is at the your repair store for 42 days now?
This tv is under warranty and I have extended warrenty on this tv.
Is this the norm of game that tv sets takes 42 days to be repaired or replaced.?
The store manager cathy phoned me and said that I could pick up my tv on 14-09-2018 and on arrival I saw that the repair center revlogs did not fix the tv due to the fact that the tv was still in warranty due to their repair note to game from the repair shop.
So the tv was then again send to the supplier on 14-09-2018< and until now I am still awaiting any feedback on the tv which has a warranty and a extended warranty >
This is unacceptable in any manner by game
Please advise or I will have to contact the ombudsman in this regard

Ed pieters [protected]

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1:37 am EDT
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Game Stores South Africa / Game.co.za discovery gazebo

Good day

I am not a happy customer as Im writing this e mail.I bought a discovery gazebo on the 21st Sep I only used it on the sunday whereby i noticed the 1 leg had some sort of bubble and left it like that.I set it up again on the 7th again whereby that same leg just broke of just before my function..what an embarrassment for me brand new gazebo!and the sails are so thin and have small rips in them after using it almost twice.I will not accept this and will not leave it there..I want my gazibo replaced for something better or I want my money back.now it cost me to rent a gazibo for my function and all that cost me almost the amount to buy another gazibo..I want a answer ASAP otherwise im taking it futher.Im not used to buying scrap from game.but you believe me never again.

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Update by marelese
Oct 07, 2018 1:49 am EDT

Gazebo discovery slip

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7:43 am EDT
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Game Stores South Africa / Game.co.za customer service

Hi

Game Kenilworth centre has the worst customer service!

I took in my Telefunken tv which they advised will have to go through extended warrantee and then advise if they will repair it or refund it... But this store is the worst! You take the item to the store, then YOU have to walk around the store with this item from department to department and back again to customer service department only for them to then tell they will call you to advise what the next will be... 3 weeks and several calls later and still no-one can answer me.

Thank goodness for Lisa in computer room who went the extra mile and assisted me. Thank you Lisa for not pointing the way, but showing the way and getting back to me with answers.

But the rest of the Game Kenilworth staff need to get their acts together.

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6:19 am EDT
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Game Stores South Africa / Game.co.za product under guarantee

I bought a sinotec washing machine 2 years ago. I had to send it back for repairs once. On Thursday the 27 Sept 2018 the machine started leading water. I phoned Game woodlands spoke to Lawrence emailed the slip and machine details. Phoned on Friday 28 Sept 2018 spoke to Kagiso who would have phoned back with confirmation that email was received and pick up date and time no call back. Phoned again on 1 October 2018 9h00 spoke to Steenberg would have confirmed that info was received with pick up details. I phoned again on 1October 2018 12h00 Steenberg will phone back. Still no call back. Previous experience the same they do not call back. I had no washing machine for 2 weeks. Due to someone not following up on my calls. Can I please get service I cannot be without a machine again for 2 weeks

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10:19 am EDT

Game Stores South Africa / Game.co.za eastgate branch staff

I am looking to purchase patio chairs and Game advertised initially 2 black SAL chairs for R250 and when I went in they had not stock. They then advertised 4 for R499 and when I went in they had no stock so I was told that if I left my details they would let me have the chairs at that price when they came in but I never received the promised sms. I then returned again, last Wednesday when I saw the chairs on special again, (2 for R250) and attempted to buy 8. So on Wednesday 19 September I returned to the store. First I went to the department and stood around a while, then I pulled the chairs out for myself and waited some more. I then went with 2 of the chairs to the till and tried to pay for all 8 but explianed I would have to return to collect them as I did not have a bakkie. The cashier told me I needed to arrange that at the customer care desk. So I went there and waited a good 10 minutes while the indian gentleman who appeared to be the manager continued his telephonic conversation. He then served the customer in front of me, and then my turn. I was told that the person in that department had to organise it for me. I told him there was no one there. I had left my daughter there with my other 6 chairs and she had stayed in communication with me. He called Joseph. 5 minutes later he called Joseph again. And again. By this time I was sitting on my chairs and my daughter had joined me. We waited together another 10 minutes. Finally, I stood and told the manager my story about how I had tried over about 2 months to get these chairs and that I would be back on the weekend with a bakkie to pay and collect and that he must ensure he has my chairs. He just nodded and said okay. No apology, not asking my name, no offering to do what Joseph was supposed to be doing. Nothing. So, we returned to buy the chairs and there were only 6. I want 8. I tried to buy 8. I have been to the store 4 times in order to get these chairs and still I dont have them.
Each time, costing me time and money to travel in and out. Bottom line is I want my 2 extra chairs and seeing as I have to arrange to borrow a bakkie in order to collect and have already done that, I feel that it only fair that Game deliver them to me. Furthermore I would like to see a marked improvement in the staff as in general, accross all stores, I find them to be lacking in knowledge, either absent from their posts or standing around chatting and in one instance playing soccer.

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3:55 am EDT
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Game Stores South Africa / Game.co.za appalling service

On the 22.09.2018 i visited Game secunda as a browsing customer. I came across a 6 step ladder that had a promo price of R499 that was standing directly under it. It was reasonable and i took it to the till points. I was served by aphiwe guguwana at 15:48. She scanned the item and it showed that it was R799 i advised her that was not the price i saw. I explained that the ladder had a pink promo price directly underneath. She rang her bell and waited. I went to the aisle were i found the price and ladder and showed it to her. A bald african gentlemen came to assist her. He spoke in zulu telling her that theres the barcode so why is she calling him. He didnt greet nor did he have a name badge. He seemed very frustrated and irate. I explained to him that the ladder had a promo price directly underneath it at R499. He basically had a reprimanding and annoyed tone and stated the price is R999 i must not think i will get the ladder at that price as they are out of stock, and the space was empty. I got annoyed because if the space was empty i would not waste my time picking the ladder. I then asked him why the promo sign was not removed or an out of stock sign be placed there to avoid confusion. He then raised his voice and said we are not allowed to do that and walked away fuming. My question is that how Game staff treat their customers is that the level of service that Game offfers? I am in the retail business as well and you do not treat customers in such a rude manner.In this day and age no business can afford to lose a customer no matter how large or small a purchase is. I will not waste my time supporting any Game store as this is the 3rd incident of rude and appalling service.

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4:12 am EDT
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Game Stores South Africa / Game.co.za attempt to purchase 24 by flying fish from menlyn liquor today

I have just returned home after attempting to purchase a case of 24 Flying Fish ciders from your Game Liquor Store in Menlyn for R189.99 as advertised in the Pretoria News on the 20th September . After we could not find any in the Store we asked for assistance from the cashier who then phoned for the supervisor. When he arrived he indicated that he had no knowledge of the special, but if we brought him the advert, he would give us the product at the price indicated. We however had not seen any lemon flavoured (bottle) product in the Store and particularly non that was not in the fridge. Are your staff informed of the specials on offer? does someone in authority in the Store check that what is advertised is freely available and marked accordingly?
I ask this because on Tuesday I visited Menlyn Game to purchase 2 items as advertised in your Heritage day catalogue the one item was the Fork Craft set of jig saw blades at R49 and the second was the Alcolin Caulking gun with 2 by Contractors silicon tubes all for for R99. I found the jig saw (not marked) but could not find the caulking gun. When i went to pay the jig saw blades went through for R89 so the cashier had to call the supervisor, who only came after I went looking for her (she was chatting to one of her collegues)
The general level of supervision and service at your Menlyn outlets is shocking and is in serious need of attention

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1:23 am EDT

Game Stores South Africa / Game.co.za fraudulent activity on my store account

I am laying a formal complaint and requesting that my account with Game store be closed with immidiate effect.

On Friday the 14th I recieved 2 sms notifications about purchases done on my account (12: 13 and 12: 15 pm). I immidiately called to have the card blocked but could not get through and ended up going to Game at Greenstone mall on my work time where I wasted more time on the phone to be helped. while I was at Game another purchase (12:59) was done and I informed those helping me. I finally got through and told my card was blocked and told to submit documents. While on my way to get an affidavit another sms for a purchase came through (13:26 pm). I then submitted all the neccesary documents with my work email ([protected]@nicd.ac. za) and thought this was the last of it. on Saturday the 15th of September I recieved another sms notification at 15:24 pm for a purchase and this started to bother me. Little did I know that another sms will come through at 22:05 pm of yet another purchase at which point I was just annoyed because this was messing up my weekend.

Sunday the 16th of September two purchases were made at 13:34 and this time I could not ignore the fact that there is a possibilty my card was not blocked. and straight after that I got an sms saying suspicious activity was noted on my account and the card was blocked. This sms was followed by two phone calls telling me the same thins and to press 1 to unblock my car but there was not option to verify if realsy this was me. I rushed to Game westgate to request that my account be closed because I didnt trust anything I was told. I was asstisted by a guy name Sizwe who placed a phone call and explained to the lady on the other line.

She tried to say thatI should wait for an investigation and that my card was really blocked on Friday but I asked how come I was still recieving sms. she could not explain and kept insisting that no purchases were done on my account after friday (which suggest that I am crazy). I then explained to SIzwe thatIm getting upset and showed him sms's on my phone. He them made a copy f my idea and sent an email to have my account closed.

I am bothered by the fact that my name is used to purchase items and when I thought my account was blocked I still recieved notification of purchases. so what does this mean? I then recieve an sms saying my account was blocked, if it was indeed blocked the first time why did I get an sms about suspicious activity. what I dont understand is how come on the notifications it does not say where these purchases were done? worse I discovered it takes sometime for the other people we call to see transactions and see where purchases are done. this makes me feel vulnarale that I shared my information with such a huge company and they fail to protect my name where neccesary. the fact that I had to waist so much time on my working hours reporting and I did all that I was requested to do but still felt confused after recieving more sms's.

I do not trust anything that anyone tells me anymore with regards to these matter and I understand that investigation is underway but for my peace of mind and for my spoilt weekend and time off work on Friday I wish to see this account closed and have proof of closure emailed to me.

My name is Thembekile Zwane and my cell phone number is [protected] and email is bz. [protected]@gmail.com. This is all I am willing to share since I fear for my safety.

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11:50 am EDT

Game Stores South Africa / Game.co.za I want my account closed and no one is helping.

I have been calling game to get my account closed but all I get is run arounds.
First they told me that I have over paid my account and I need to apply for refund, which I did. Later a consultant phoned me persuating me not to close my account, Of which I was clear that I want my account to be closed. He told me he will have the account closed on the 10th and I won't be charged monthly fees.
Today is the 12th my account is not closed on the statement it reflects service fee charges, which puts me on a negative.

Please close my account!

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4:18 pm EDT

Game Stores South Africa / Game.co.za usn protein supplement

To whom it may concern
On the 31 August I purchased a USN protein supplement from the Game store in Trade Route Mall, Lenasia. Being a promotional item, the protein supplement was to come with a second supplement which under promotion would be free. Upon my purchase, I was told there's no stock available of the free item and was instructed to return and collect the item on a later date. I returned two days later, on the 2 September, and after not being given the product i returned again on the 9 September only to be told that the item is still not available and was given an item valued at R219.00 in lieu of the promotional item which is valued at R399.00. When I asked about the item I was given and the massive value difference between the promotional item and the subsidiary item I wss given, I was told that will be all that Game can do for me in exchange for their gross incompetence and totally misleading information as advertised in the promotional papers.
I find this lack of congruity between what's being advertised and what's available in store to be apalling and deceiving. If Game does not have stock of an item why is it being advertised. Moreover, as a promotional item! What's the point in Game misleading their loyal customers? What does Game hope to gain in so doing?
I find the item, which Game had given to me as a replacement, to be rather insufficient in value when compared to what i was originally supposed to receive. And this is after making two special trips to rectify matters. If this isn't daylight robbery then we're still in the stone ages.
It will be greatly appreciated on my side if Game could substitute the item i was given for the original promotional item and failing that I would like Game to, at the very least, give me a voucher to the same value as the item I was to receive initially.
Looking forward to continued good service from game
Disappointed Customer

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6:51 am EDT

Game Stores South Africa / Game.co.za gas stove

To whom it may concern on the 04 September 2018 I purchased I Defy 4 Burner Gas Stove at game in Clear Water mall Jhb. It was never used. I would like to return the stove and purchase something else.

For me returning the stove is because my husband bought me a bigger one at the same price.

I have being trying to call the store since 9.30am this morning till current and there is no answer.

can someone please help me
my contact [protected]

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4:16 am EDT
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Game Stores South Africa / Game.co.za hisense 65 tv

Good morning
My name is mahlatse Modjadji, residing in Limpopo
I bought a TV on Saturday the 1st of September 2018, when I got home the I found that the screen had cracked.I took it back to the store and the store manager says there's nothing he can do to help me.
Apart from sending it for repair where by I still have to come and pay.AFTER PAYING R13000 for the TV.
Please assist me
[protected]

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4:27 pm EDT

Game Stores South Africa / Game.co.za microwave

I bought a Samsung microwave last year and early this month it just stopped working, I then took it to southgate mall game store 2 weeks back.On the day after they called and left me a voicemail saying that I have to pay R1100 to repair it, on the very same day i went to south gate to ask them why i have to pay because it still under guarantee, they promised to asked their supplier for the reason and get back to me, but for the whole past 2 weeks i had to drive to them everyday to ask about the update, they dnt bother to call me and when I'm there they give me attitude and different stories.I am very disappointed with the service I've been getting from southgate game because I spent more R20000 last year buying from them but now they not even willing to help me

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7:51 am EDT

Game Stores South Africa / Game.co.za poor service and failure to adhere to the policies and procedures of the company

I was at Game Alberton and I saw a Dstv remove for R189.00 and exactly the same remote was selling less at Pick n Pay Lemon tree, the reason I did not buy it there was because there were some specials that I wanted to buy from Game and I wanted to make one transaction or even use my Game card as a payment option.

I met Joseph who took the remote and made it as if he is phoning pick n pay, few minutes later he told me to go to the information counter because the lines were not going out, at the information counter, I met Catherine, who was also not helpful and she told me to go back to the department and ask the sales assistant to phone, which I refused because as a customer why must I do the running around before they can fulfill their company's policy of beating the price, I told Catherine to call Joseph and she used a loud speaker to call him, why did I have to tell her how to do her job as a manager ? Joseph came and Catherine gave her the phone and still they could not reach pick n pay to confirm the price, I waited 25-30 minutes giving them a chance to call pick n pay and they failed me and I left.

I will like to request that the above employees to give me a call, apologize and beat the price for me because I am not making this up, they can check with pick n pay Lemon tree that Game's price is R 99.99 more than the competitor's price and I deserve a price beast as it is a company policy that you will beat p[rices

I am upset about the level of service that I am getting at that store and I will like to request that you sort it out if you don't want to lose customers, myself included

Looking forward to hear from you

Thank you

Thabiso Hanong
[protected] (m)
[protected]@mweb.co.za (e)

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Game Stores South Africa / Game.co.za In-depth Review

Product Range: Game Stores South Africa offers a wide variety of products, catering to different interests and needs. They have an extensive range of brands available, ensuring customers have plenty of options to choose from. Additionally, they have a great selection of popular gaming consoles and accessories, making it a one-stop shop for gamers.

Pricing: Game Stores South Africa provides competitive pricing compared to other retailers. They regularly offer discounts and promotions, allowing customers to get the best value for their money. With their affordable prices, customers can enjoy their gaming experience without breaking the bank.

Customer Service: The customer support team at Game Stores South Africa is highly responsive and helpful. Whether you need assistance in-store or online, their knowledgeable staff is always ready to assist you. They go the extra mile to ensure that customers have a positive experience and find the products they need.

Online Shopping Experience: Game Stores South Africa's website is designed to be user-friendly, making it easy for customers to navigate and find what they're looking for. The search functionality is efficient, allowing customers to quickly locate specific products. They also offer secure payment options and a smooth checkout process, ensuring a hassle-free online shopping experience.

Delivery and Shipping: Game Stores South Africa prides itself on timely delivery. Customers can expect their orders to arrive promptly, and the products are packaged well to ensure they arrive in good condition. The availability of tracking information allows customers to stay updated on the status of their delivery.

Returns and Refunds: Game Stores South Africa has a clear return policy, making it easy for customers to understand the process. Returning products is hassle-free, and the efficiency of the refund process ensures that customers are promptly reimbursed for their returns.

Store Layout and Atmosphere: The stores are clean and well-organized, creating a pleasant shopping environment. Product displays and demos are readily available, allowing customers to try out and explore different options. Overall, the shopping experience at Game Stores South Africa is enjoyable and convenient.

Loyalty Program: Game Stores South Africa offers a loyalty program that rewards loyal customers. Customers can easily earn and redeem points, enjoying exclusive deals and offers. The loyalty program adds value to the overall shopping experience and encourages customer loyalty.

Community Engagement: Game Stores South Africa actively engages with the gaming community by sponsoring events and tournaments. They are involved in local gaming communities, fostering a sense of belonging and support. Additionally, they support charitable initiatives, demonstrating their commitment to making a positive impact.

Overall Satisfaction: Based on the factors mentioned above, Game Stores South Africa receives a high overall rating. Personal experiences and opinions confirm the positive aspects of the store. We highly recommend Game Stores South Africa to potential customers, as it offers a wide range of products, competitive pricing, excellent customer service, and a convenient shopping experience.

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Contact Game Stores South Africa / Game.co.za customer service

Phone numbers

+27 861 426 322 73 +27 80 033 3383 More phone numbers

Website

www.game.co.za

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