The complaint has been investigated and
resolved to the customer's satisfactionResolved FuturePowerPC — product advertising
resolved to the customer's satisfaction
On 3/17/09 I saw a product listed on their website, advertised as being 'in stock'. I ordered it to be delivered in 3 days. I received a confirmatory e-mail telling me to check a site for the status of the shipping. As of 3/20/09 the site showed no change in the shipping status. I called and the representative said he had 'good news and bad news'. I asked why there should be any bad news. He said they did not have the item in stock. I cancelled the order. A confirmatory e-mail was delivered followed immediately by another e-mail stating they had 12 of the same item in 'refurbished' state and offering me same at a lower price.
I checked the Better Business Bureau for Great Neck and it indicates this company has an UNSATISFACTORY rating with them. I noted also that BBB shows that company's address as being in Manhasset, NY, while a ZD net store profile http://review.zdnet.com/store/retid/920 lists them as being in Stamford, CT!
http://search.newyork.bbb.org/reports.aspx?id=75879&pid=44&page=0&FindStr=futurepowerpc&SearchBy=company&Address=&City=&Phone1=&Phone2=&Phone3=&MembersOnly=False (Better Business Bureau rating).