The complaint has been investigated and
resolved to the customer's satisfactionResolved Furniture Fix — Extortion
resolved to the customer's satisfaction
DO NOT GIVE THEM YOUR INFORMATION, it will be used for extortion, they are in contract with a company named Quality Resources in Clearwater, Florida to extort money from you after your order is placed. After you place your order, Quality Resources calls you, 40 calls per day until you answer, and states that they are verifying that you are the individual that placed the order. Then, you are asked to provide your credit card number, which will be used A.) to verify your order and B.) to subscribe you to a $1 per month coupon offer. When you say that you will not provide this information, you are told that they will not ship your order until you do. The call is solicited by very aggressive individuals, my wife told them she was holding our baby and that this was not possible, the representative told her that she will wait and that it needed to happen then and now. When I call Furniture Fix, they claim that they are not in contract with Quality Resources. Either way, it is a violation of private information and furthermore, our information was breached, Quality Resources even had the last 4 numbers of our credit card.