The complaint has been investigated and
resolved to the customer's satisfactionResolved Furniture Deal — Terrible company
resolved to the customer's satisfaction
Last year i bought a chest of drawers from furnituredeal online, when it arrived it was to big for the room i wanted it to go in, they had put the wrong measurements on the item and when i phoned them, they said if i kept the chest they would refund me £30.00.we decided to hold onto it for another room. since then they will not refund the money [i have to email them as they won't discuss it over the phone] i received one email weeks ago confirming they would send me the money but they have not yet done so and i have emailed them dozens of times since which they don't answer. today i have tried to phone them and the phone is permanently engaged. it's not a huge amount of money i know but i am so angry with the way they are conducting themselves.