The complaint has been investigated and
resolved to the customer's satisfaction
Furniture CountryBad service


Purchased a bed from Furniture Country, in November, 2008, was not notified that on Dec 19, 2008, that company filed bankruptcy and basically hadn't ordered the bed at all (From American Drew, Tribecca Collection); then, when people started to show up at the store (this: "Planned Furniture Promotions" run by a nasty woman named Roberta) They forced us to sign papers stating that we wouldn't cancel the order, then claims to have ordered the bed from American Drew, however, the purchase order has no date (although we did learn they are making more than 100% profit off the deal). We have no actual proof that the bed has been ordered, they are saying it will be an ADDITIONAL 6+ weeks delay (and now they expect us to pay more for delivery and no longer offer set up).

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