The complaint has been investigated and
resolved to the customer's satisfactionResolved Frosty Computers — Mail fraud
resolved to the customer's satisfaction
I ordered a MSI laptop on December the 3rd 2008 from Frosty Computers, http://www.frostycomputers.com/. What I received were two power supplies instead of the laptop. I called the Frosty Computers customer service. The contact person was Ben Hsu who assured me that he had sent me the laptop through USPS.
Then I complained to the USPS. An USPS inspector checked the box and told me that the label on the box that I received was not altered and there is no way for somebody from the USPS to change the label to another box, so the box that I received was the one that Frosty Computers sent me. The label was made by Frosty Computers because they have an account on eBay.
Mail fraud was the conclusion of this entire bad experience, Frosty Computers made me lose my money, and waste my time.
I don't want more people being ripped off like I was. One should be careful when shopping on line and only buy from reputable places. A place where customer satisfaction and honesty are number one and a good reputation is defended with good actions.