Menu
FrontRowTickets.com
FrontRowTickets.com Customer Service Phone, Email, Contacts

FrontRowTickets.com
reviews & complaints

frontrowtickets.com
frontrowtickets.com

Learn how the rating is calculated

2.6 5 Reviews

FrontRowTickets.com Complaints Summary

2 Resolved
3 Unresolved
Our verdict: Dealing with FrontRowTickets.com, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Verified
The authenticity of the customer service contact information for FrontRowTickets.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of FrontRowTickets.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FrontRowTickets.com reviews & complaints 5

Sort by:

Newest FrontRowTickets.com reviews & complaints

ComplaintsBoard
G
2:50 am EST

FrontRowTickets.com tickets sale

The band seems to love what they are doing and it shows in the way they play. Loved watching the drummer too! If you want to understand what you are going through and laugh about it at the same time, then you must see this show! The process was extremely easy to use. Plus they delivered what they promised. The team were also always there for support, even when last minute changes and dates had to be moved they were very understanding and I would definitely recommend their services.

Read full review of FrontRowTickets.com
Hide full review
ComplaintsBoard
R
3:30 am EST

FrontRowTickets.com tickets

I have dealt with FrontRowTickets.com on a few occasions and they have always been able to cover my needs. Even after a show I purchased was canceled, they called me before I had even heard the show was canceled. My last transaction really set them apart in my book, I am a unique individual in size, 6'7 400 lbs so many arena seats don't work for me. FrontRowTickets.com were able to accommodate my demands and get me the exact seats I need/want. Don't make the mistake of using another website or brokerage.

Read full review of FrontRowTickets.com and 1 comment
Hide full review
1 comment
Add a comment
M
M
mcconcertgoer
, US
May 22, 2019 11:55 am EDT

Totally 100%. These guys are the real deal. I won't even think of using anyone else. Great prices too.

ComplaintsBoard
E
2:20 am EDT

FrontRowTickets.com ticket

I was getting very frustrated with trying to purchase tickets online as I do not have an Ipad or Iphone, until I finally called and got very good response, politeness, and the gentleman was very helpful, kind. I had gotten my tickets right away. So, don't hold back, they will help you out right away and answer any questions.
The staff at FrontRowTickets.com make purchasing tickets reliably simple.

Read full review of FrontRowTickets.com
Hide full review
ComplaintsBoard
M
9:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FrontRowTickets.com fraud and cheating

Do not trust FrontRow or TicketsNow they are very crooked people. I was looking to purchase tickets for the supercross in the Georgia Dome dated for the 21st of this month. This was my first time purchasing tickets on the internet.

It will probably be my last. I wanted to get seats close to some of my friends that already had tickets and frontrow had the better prices that I saw. So I clicked on the tickets that I wished to purchase, and I was immediately redirected to TicketsNow.

They charged me a service fee of $36.00 for each ticket even though there was no mention of a service charge at FrontRow. Each ticket price was $144.00 for the 2nd level seating which was not the worst nor the best seats.

When I received the tickets they have $40.00 stamped on them. I was completely ripped off. I payed a total of $374.00 for 2 tickets that are worth $80.00. On top of the service charge of $72.00, they added $14.00 for shipping/handling.

This has made me not to want to do business over the internet nor go to any events in fear of being ripped off again. I'm glad these brokers think that they have to rip people off to get the things in life that they want!

Read full review of FrontRowTickets.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Amy Jennings
, US
Aug 15, 2018 8:28 am EDT

Front Row Tickets has better prices and I've been using them for years. I've been going to concerts and Dodgers games. I spoke to someone once and he was really good and helped me really well. It's a wonderful place and tickets normally arrive on time. I used to buy tickets somewhere else, but now, I use Front Row Tickets.

ComplaintsBoard
V
11:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FrontRowTickets.com fraud and scam

I ordered Rays Baseball tickets from Front Row Seats LLC online, and was told to pick-up tickets at will call. When I went to will call with my guests they gave us the tickets, however when we entered the stadium only one (1) ticket was good. Security pulled the other two (2) and accused us of trying to pass phony tickets and threatened call the police. After numerous e-mails, and calls to Front Row I was informed they would investigate the matter. Weeks later, they don't even bother to respond. I'm out $150.00 - Ripped off in Tampa.

Read full review of FrontRowTickets.com and 6 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
A
A
Al Smith12
, US
Feb 15, 2019 10:13 am EST

I ordered two tickets from this company for a show at Proctors Theater in Schenectady, N.Y. When I did not receive the tickets I called the company and they told me I purchased parking tickets and not concert tickets for $90.00 They then told me that they were not responsible. They kept giving me a phone number that did not work. I LOST A TOTAL OF $134.00 AS A RESULT OF THIS FRAUDULENT COMPANY. DO NOT GIVE THEM YOUR MONEY!

W
W
Wanda Woods
, US
May 23, 2018 6:58 am EDT

I was trying to find something a little bit more affordable than Ticketmaster or another option for receiving and the third-party sales I was referred to was Front Row Tickets. Predominantly, I’ve gone to WWE events and 49ers games.

Recently, I started going to Sharks games as well. Their promotions only come after I purchased the ticket but they give a conditional basis wherein you get $50 off your next purchase or $50 off of the ticket but you have to go through a grueling process.

So, I turn down whatever promotion was offered after the sale. I just want to buy and get my ticket and I’m happy to enjoy whatever event I’m going to.The staff are easy to work with and efficient; they are doing an awesome job!

S
S
Shannon Colon
, US
Oct 13, 2016 11:23 pm EDT

FrontRowTickets enabled me to get tickets to a concert that was theoretically sold out but the seats were fantastic - very close to the stage and still at a very good price. The tickets came through very quickly and everything was trouble free.

U
U
Upset in Tempe
Tempe, US
Jan 26, 2012 10:50 pm EST

Bunch of smelly black people selling tickets on corners for Front Row

T
T
Tommyolao
, US
Aug 17, 2010 10:32 pm EDT

FrontRowTickets.com is a fantastic site with great selection and service! I have used them tons of times and always had a great experience. This complaint is against Front Row Seats LLC, not Front Row Tickets.

D
D
deplorableDPdriver
, US
Jul 14, 2017 5:16 pm EDT
Replying to comment of Tommyolao

Frontrowtickets.com is 100% a scam and ripoff artists. They robbed us briefly, thank God the credit card company refunded us. They won't respond to anyone about ripping us off.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact FrontRowTickets.com customer service

Phone number

+1 (888) 856-7835

Website

frontrowtickets.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with FrontRowTickets.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FrontRowTickets.com Customer Service. Initial FrontRowTickets.com complaints should be directed to their team directly. You can find contact details for FrontRowTickets.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about FrontRowTickets.com. Discuss the issues you have had with FrontRowTickets.com and work with their customer service team to find a resolution.