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2.6 5 Complaints
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FrontRowTickets.com complaints 5

ComplaintsBoard
G
2:50 am EST

FrontRowTickets.com tickets sale

The band seems to love what they are doing and it shows in the way they play. Loved watching the drummer too! If you want to understand what you are going through and laugh about it at the same time, then you must see this show! The process was extremely easy to use. Plus they delivered what they promised. The team were also always there for support, even when last minute changes and dates had to be moved they were very understanding and I would definitely recommend their services.

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ComplaintsBoard
R
3:30 am EST

FrontRowTickets.com tickets

I have dealt with FrontRowTickets.com on a few occasions and they have always been able to cover my needs. Even after a show I purchased was canceled, they called me before I had even heard the show was canceled. My last transaction really set them apart in my book, I am a unique individual in size, 6'7 400 lbs so many arena seats don't work for me. FrontRowTickets.com were able to accommodate my demands and get me the exact seats I need/want. Don't make the mistake of using another website or brokerage.

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mcconcertgoer
, US
May 22, 2019 11:55 am EDT

Totally 100%. These guys are the real deal. I won't even think of using anyone else. Great prices too.

ComplaintsBoard
E
2:20 am EDT

FrontRowTickets.com ticket

I was getting very frustrated with trying to purchase tickets online as I do not have an Ipad or Iphone, until I finally called and got very good response, politeness, and the gentleman was very helpful, kind. I had gotten my tickets right away. So, don't hold back, they will help you out right away and answer any questions.
The staff at FrontRowTickets.com make purchasing tickets reliably simple.

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Is FrontRowTickets.com legit?

Our verdict: FrontRowTickets.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores FrontRowTickets.com's position as a benchmark of trust and quality within its industry. Users and clients of FrontRowTickets.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

FrontRowTickets.com earns 96% level of Trustworthiness

Perfect Trust Endorsement: FrontRowTickets.com achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for FrontRowTickets.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

FrontRowTickets.com has claimed the domain name for frontrowtickets.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Frontrowtickets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Frontrowtickets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to FrontRowTickets.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
9:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FrontRowTickets.com fraud and cheating

Do not trust FrontRow or TicketsNow they are very crooked people. I was looking to purchase tickets for the supercross in the Georgia Dome dated for the 21st of this month. This was my first time purchasing tickets on the internet.

It will probably be my last. I wanted to get seats close to some of my friends that already had tickets and frontrow had the better prices that I saw. So I clicked on the tickets that I wished to purchase, and I was immediately redirected to TicketsNow.

They charged me a service fee of $36.00 for each ticket even though there was no mention of a service charge at FrontRow. Each ticket price was $144.00 for the 2nd level seating which was not the worst nor the best seats.

When I received the tickets they have $40.00 stamped on them. I was completely ripped off. I payed a total of $374.00 for 2 tickets that are worth $80.00. On top of the service charge of $72.00, they added $14.00 for shipping/handling.

This has made me not to want to do business over the internet nor go to any events in fear of being ripped off again. I'm glad these brokers think that they have to rip people off to get the things in life that they want!

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Amy Jennings
, US
Aug 15, 2018 8:28 am EDT

Front Row Tickets has better prices and I've been using them for years. I've been going to concerts and Dodgers games. I spoke to someone once and he was really good and helped me really well. It's a wonderful place and tickets normally arrive on time. I used to buy tickets somewhere else, but now, I use Front Row Tickets.

ComplaintsBoard
V
11:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FrontRowTickets.com fraud and scam

I ordered Rays Baseball tickets from Front Row Seats LLC online, and was told to pick-up tickets at will call. When I went to will call with my guests they gave us the tickets, however when we entered the stadium only one (1) ticket was good. Security pulled the other two (2) and accused us of trying to pass phony tickets and threatened call the police. After numerous e-mails, and calls to Front Row I was informed they would investigate the matter. Weeks later, they don't even bother to respond. I'm out $150.00 - Ripped off in Tampa.

Read full review of FrontRowTickets.com and 6 comments
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Al Smith12
, US
Feb 15, 2019 10:13 am EST

I ordered two tickets from this company for a show at Proctors Theater in Schenectady, N.Y. When I did not receive the tickets I called the company and they told me I purchased parking tickets and not concert tickets for $90.00 They then told me that they were not responsible. They kept giving me a phone number that did not work. I LOST A TOTAL OF $134.00 AS A RESULT OF THIS FRAUDULENT COMPANY. DO NOT GIVE THEM YOUR MONEY!

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Wanda Woods
, US
May 23, 2018 6:58 am EDT

I was trying to find something a little bit more affordable than Ticketmaster or another option for receiving and the third-party sales I was referred to was Front Row Tickets. Predominantly, I’ve gone to WWE events and 49ers games.

Recently, I started going to Sharks games as well. Their promotions only come after I purchased the ticket but they give a conditional basis wherein you get $50 off your next purchase or $50 off of the ticket but you have to go through a grueling process.

So, I turn down whatever promotion was offered after the sale. I just want to buy and get my ticket and I’m happy to enjoy whatever event I’m going to.The staff are easy to work with and efficient; they are doing an awesome job!

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Shannon Colon
, US
Oct 13, 2016 11:23 pm EDT

FrontRowTickets enabled me to get tickets to a concert that was theoretically sold out but the seats were fantastic - very close to the stage and still at a very good price. The tickets came through very quickly and everything was trouble free.

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Upset in Tempe
Tempe, US
Jan 26, 2012 10:50 pm EST

Bunch of smelly black people selling tickets on corners for Front Row

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Tommyolao
, US
Aug 17, 2010 10:32 pm EDT

FrontRowTickets.com is a fantastic site with great selection and service! I have used them tons of times and always had a great experience. This complaint is against Front Row Seats LLC, not Front Row Tickets.

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deplorableDPdriver
, US
Jul 14, 2017 5:16 pm EDT
Replying to comment of Tommyolao

Frontrowtickets.com is 100% a scam and ripoff artists. They robbed us briefly, thank God the credit card company refunded us. They won't respond to anyone about ripping us off.

Overview of FrontRowTickets.com complaint handling

FrontRowTickets.com reviews first appeared on Complaints Board on Sep 29, 2008. The latest review tickets sale was posted on Feb 26, 2019. The latest complaint fraud and cheating was resolved on Feb 18, 2009. FrontRowTickets.com has an average consumer rating of 3 stars from 5 reviews. FrontRowTickets.com has resolved 2 complaints.
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  1. FrontRowTickets.com contacts

  2. FrontRowTickets.com phone numbers
    +1 (888) 856-7835
    +1 (888) 856-7835
    Click up if you have successfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number 0 0 users reported that they have successfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number Click up if you have UNsuccessfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number 0 0 users reported that they have UNsuccessfully reached FrontRowTickets.com by calling +1 (888) 856-7835 phone number
  3. FrontRowTickets.com emails
  4. FrontRowTickets.com address
    4621 Outer Loop № 144, Louisville, Kentucky, 40219, United States
  5. FrontRowTickets.com social media
FrontRowTickets.com Category
FrontRowTickets.com is related to the Travel and Vacations category.

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